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Reviews of The Soco Hotel - Adults Only - All Inclusive

4 out of 5
The Soco Hotel - Adults Only - All Inclusive
Hastings, Hastings, Christ Church

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 517 reviews" "
Rating 8 - Good. 147 out of 517 reviews" "
Rating 6 - Okay. 52 out of 517 reviews" "
Rating 4 - Poor. 34 out of 517 reviews" "
Rating 2 - Terrible. 19 out of 517 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Victoria

Travelled with partner
Disliked: Staff & service, amenities
This was not a 4 star hotel. The property is dated and they only have 1 dining option, no spa, and no gym. Some of the dining staff were nice and hospitable but some were rude and acted like they didnt want to work. Service is slow and the staff were limited. Meals do not start on time but the manager's were accommodating and did their best to help. The menu options are also limited. The pool is very dated and cloudy so we didnt use it but its located right on a great beach location on a secluded beach so the ocean redeemed the pool. Its a great location on the board walk and housekeeping was very friendly. The location of the hotel is in a very dangerous street traffic location so be aware of traffic to be safe. There was a bad accident with fatalities while we were there that caused a power outage for most of the day. There is no generator fyi. Overall I give it 2.5 stars.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to enjoy all the perks of an all inclusive resort without the craziness usually associated with such places. The food was absolutely incredible-I would go back just for the food. The staff were friendly and very helpful-it was a great place to relax enjoy the beach and just the slow vibes of a vacation. Highly recommended.
Stayed 7 nights in Apr 2024

8/10 Good

Teresa Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soco is a really nice small adults only property located right on the beach. Spacious rooms, beautiful views, and excellent staff.
Stayed 10 nights in Apr 2024

8/10 Good

Mary

Travelled with partner
Limited alcohol. Same catch of the day everyday for 7 days. Staff is fabulous!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marjorie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the Soco are wonderful. It is a lovely boutique hotel with great beach access. We thoroughly enjoyed our stay and can't wait to return.
Stayed 4 nights in Apr 2024

8/10 Good

Lykecia

Business traveller
Liked: Cleanliness, staff & service, amenities
Stay was great. Resort can do with some enhancement. A bit.more personality to the decor.
Stayed 1 night in Apr 2024

2/10 Terrible

Davy

Stayed 5 nights in Mar 2024

4/10 Poor

Lisa, Winnipeg

Stayed 7 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Even when we didnt have water pressure it didnt mess up my time there

10/10 Excellent

Katisha

Travelled with family
Liked: Staff & service, amenities
I enjoy myself at the Soco hotel love Michelle she really is the heart of the hotel and keeps it going. Every staff is friendly and make sure all guest is well taken care off. I wish that when it comes to food, they are more sensitive to people that are lactose and have more options to those who are. Also, when it comes to the cups and plates guest shouldn't be served food with crack plates and crack cups. It's a very intimate resort and I hope next time I arrive its upgraded and better changes.
Stayed 6 nights in Mar 2024

6/10 Okay

Yantalay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is convenient as far as being in walking distance of bars and restaurants. The Staff Shaq,Stan and Shane were the best, outside of them staff was slow and not really too friendly. It waz my birthday and my husband tried to have some special things set up and they offered nothing and were of no assistance, they told him to go down the road to find something. This is not a "VIP" hotel. Its definitely for a older and retired person/people. Everything was basic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, amenities
The maître d’s were great the bar saff was great the servers were good one could’ve been more pleasant. But all in all outstanding
Stayed 5 nights in Mar 2024

10/10 Excellent

Tracy

Stayed 1 night in Feb 2024

4/10 Poor

benjamin

Disliked: Property conditions & facilities
WiFi is useless. Pool is small. Restaurant menu is very limited. No gym. No room service.
Stayed 1 night in Feb 2024

8/10 Good

Marie

Liked: Staff & service, amenities
Stayed 6 nights in Oct 2023

4/10 Poor

Vaneeta

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Quiet stay, food options too redundant and much of the staff at the restaurant looked miserable.
Stayed 4 nights in Feb 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Went above and beyond to get to know us and serve us amazingly well.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ross

Stayed 7 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Enjoy the wonderful Bajan hospitality.
Wonderful staff. Lots of little little things missing for a four star hotel. No hotel number on the bedside phone. Nothing to tell you how to use the phone. No note pad or pen. TV has multiple channels but no card to tell what’s what. Bedding and bathroom clean and plentiful. Nice pool, plenty of beds with mattresses. Lovely bar by the pool with wonderful staff. Very good dining facilities and good selection of courses makes it something for everyone.
Stayed 6 nights in Jan 2024

8/10 Good

c d

Liked: Staff & service, room comfort
The service and the food were both great. The kitchen is clearly understaffed and food took forever to get to us. It’s an older hotel and really needs some tlc. Water pressure in our room on the third floor was nonexistent and the shower head dripped constantly. The outside bar next to the pool was constantly good. Bar staff were all very attentive and service was fast. We thoroughly enjoyed our time here in spite of all the fairly minor issues.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to relax and rejuvenate especially if you are non-stop in your daily life. The staff is professional, courteous, and fun. The restaurant staff pay attention to what you like and try to proactively accommodate. The cooks are amazing. I'm Barbadian born and it was great to have a taste like I was sitting at my grandmother's table. Entertainment, shopping, and dining are easily accessible along the coastal strip. I've been recommending to family and friends, and will be back on the next vacation. Thank you Soco team.

6/10 Okay

Andrzej

Liked: Staff & service
Staff friendly
Stayed 8 nights in Jan 2024

4/10 Poor

jaclynn

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was marketed as an “all inclusive” which was not the case. It was considered “board” which means you have set hours for breakfast, lunch, and dinner. The “open bar” was bottom shelf alcohol and besides 3 key people (michelle, veronica, and Stan) the service was very bad. Not accommodating, gave me an attitude about asking for a beach towel, and it felt very sub par. I’m absolutely can not justify the amount of money we paid for this hotel which felt like a motel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Spencer Wesley Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Location is beautiful, staff are very friendly and knowledgeable, room service does a great job. Cons: Food sometimes takes and hour to be served after ordering, at times some of the dishes can be very salty, burnt coffee.
Stayed 9 nights in Dec 2023
Response from Marketing on Jan 8, 2024
Thanks for taking the time to share this review.Wishing you all the best!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marketing on Jan 8, 2024
Thank you!

6/10 Okay

Summer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the hotel overall was great, other than that the hotel was below average. No wi-fi as advertised, very small, old hotel. Had to wait for towels and wash cloths everyday, and front desk woman was not pleasant at all.
Stayed 5 nights in Nov 2023
Response from Danielle F. on Dec 12, 2023
Dear Summer,Thank you for taking the time to write this review. We are sorry that you did not enjoy some aspects of your stay at SoCo Hotel. Please note that we do value all of the feedback from our valued guests to make improvements where necessary. Thanks again for the feedback. . All the best!

8/10 Good

Robert

Stayed 7 nights in Nov 2023
Response from Marketing on Jan 8, 2024
Thank you! Wishing you and amazing year!

4/10 Poor

Robert

Stayed 10 nights in Nov 2023
Response from Marketing on Jan 8, 2024
Thank you for choosing SoCo Hotel.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with the beach close by and the all inclusive package was excellent. Took longer than expected to check in, we have to wait an extra hour before our room was ready.
Response from Marketing on Jan 8, 2024
Thank you so much! Come back soon!Have an amazing year!

10/10 Excellent

Keagon

Stayed 4 nights in Oct 2023
Response from Marketing on Jan 8, 2024
Thank you so much. We would love to welcome you back in the future.Have an amazing day!

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are amazing! From the managers (who greet you personally), to the servers, cleaners, and bartenders. I’m sorry I’m bad at recalling names, but everyone there was so precious. My husband and I were so impressed. We would definitely return!
Stayed 6 nights in Oct 2023

6/10 Okay

karen

Liked: Cleanliness, staff & service

10/10 Excellent

Natasha G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but sweet
A place to excape the hustle of our everyday lives. Its simple and sweet. Perfect for a couple get away. The bar and pool are close to each other. The bar tenders make sure that your drinks are topped up always. We did all inclusive, meals were always hot and freshly prepared. The beach is also right there. Very calm, shallow and clear during low tide. If you fancy an afternoon or evening stroll, you can do so on the broadwalk.
Stayed 5 nights in Oct 2023

10/10 Excellent

Garren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very helpful, and accommodating.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This birthday trip was perfect. Staff were amazing... food was good... great location.... very quiet and drinks flowing all day and night.... we will be back!!!! Thanks SoCo :)
Stayed 3 nights in Oct 2023

8/10 Good

Joakim

Stayed 8 nights in Oct 2023
Response from Danielle F. on Dec 12, 2023
Dear Joakim,Thank you for taking the time to provide us with feedback. We look forward to welcoming you back in the very near future!

8/10 Good

Stacey

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Danielle F on Oct 17, 2023
Thank you so much for taking the time to provide us with feedback, we appreciate it!

4/10 Poor

Joseph

Stayed 4 nights in Sep 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Osemeikhian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Neilson

Liked: Cleanliness
Stayed 3 nights in Aug 2023

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, staff & service
on the beach and boardwalk.
Stayed 1 night in Aug 2023
Response from Management on Aug 20, 2023
Thank you for taking the time to share this rating and thank you for choosing SoCo Hotel.

2/10 Terrible

Tiffany

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Hotel is Advertised as All Inclusive, Adults Only but there were many restrictions, food and beverages are only available during specific meal times. Certain items on the menu you have to pay additional for, certain drink selections are also charged an additional fee. There was no stipulations on the website that informed you prior to arrival of the restrictions and although it’s advertised as Adults only they don’t state that the beaches are public so there was many children present on the beach area available for individuals staying at the Hotel. The Soco Hotel was one of the higher priced All Inclusive Adults only Hotels and was not worth the money they charge nor meet any of the expectations advertised.
Stayed 4 nights in Jul 2023
Response from Danielle F. on Jul 18, 2023
Dear Tiffany,Thank you for taking the time to write this review. We are so sorry that SoCo Hotel did not meet your expectations. Please note that we do value all of the feedback from our valued guests to make improvements where necessary. Thanks again for the feedback.

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my experience at Soco House. The birthday package decor was great. I would definitely be back.
Stayed 3 nights in Jul 2023
Response from Danielle F. on Jul 18, 2023
Dear Junior,Thank you so much for taking the time to provide us with feedback. We are glad that you enjoyed your time with us at the Soco Hotel and that you liked the birthday decor.We hope to welcome you back very soon!

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2023
Response from Management on Aug 20, 2023
Thank you for this wonderful rating. We appreciate you.Thanks for choosing Barbados and SoCo Hotel.Come home soon!

10/10 Excellent

rodney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful and extremely friendly. They went out of their way to meet all of our needs. Highly recommend!
Stayed 4 nights in Jul 2023
Response from Danielle F on Jul 7, 2023
Dear Rodney,Thank you so much for taking the time to provide us with feedback. I will pass on your warm comments to the team. Thank you once again for choosing the SoCo Hotel and we hope to welcome you back in the very near future.

4/10 Poor

kensony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would have given this property 3 stars if the place wasn’t infested with roaches and the hotel was located right in front of a busy road. The noise from the heavy car traffic is very disturbing in the morning. We found a massive cockroach in our room. When it rains the whole place gets flooded, everything will get canceled, and you will be stuck in your room for the rest of the day. The food was okay but need more options. The pool and the beach were good, very relaxing and quiet. The drinks were okay. Overall experience was okay, they need some major property renovations and fixing the cockroaches issue.
Stayed 5 nights in Jun 2023
Response from Danielle F. on Jun 29, 2023
Thank you for taking the time to write this review. We are so sorry that you did not enjoy your stay at SoCo Hotel. Please note that we do value all of the feedback from our valued guests to make improvements where necessary. Thanks again for the feedback.

8/10 Good

Jewel

Liked: Staff & service
Staff was very courteous and accommodating
Stayed 3 nights in Jun 2023
Response from Danielle F. on Jun 21, 2023
Thank you for taking the time to provide us with feedback. We are glad that you enjoyed your time with us at SoCo Hotel. We look forward to welcoming you back in the very near future!