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Reviews of Courtyard by Marriott Bridgetown, Barbados

3.5 out of 5
Courtyard by Marriott Bridgetown, Barbados
The Garrison Historic Area, Hastings, Christ Church

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 352 reviews" "
Rating 8 - Good. 134 out of 352 reviews" "
Rating 6 - Okay. 46 out of 352 reviews" "
Rating 4 - Poor. 6 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dwayne, St Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Team Courtyard Bridgetown. on May 21, 2024
Hello Dwayne. Thank you for taking time out to share your feedback. We hope to welcome you back to Courtyard Bridgetown in the not-too-distant future.

10/10 Excellent

Karen

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best was the service from the staff, especially Aaliyah from the front deak, she and the other made the experice much more enjoyable and were most welcoming.
Stayed 3 nights in May 2024
Response from Team Courtyard Bridgetown on May 21, 2024
Hello Karen, we are happy that you enjoyed your recent stay. Thank you for sharing your feedback and for choosing Courtyard by Marriott Bridgetown.

10/10 Excellent

Ronato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Apr 2024
Response from Team Courtyard Bridgetown on May 21, 2024
Thank you for choosing our hotel on your recent stay. We appreciate you for sharing your experience.

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 1 night in Apr 2024
Response from Team Courtyard Bridgetown on May 21, 2024
Thank you for taking time out to share your feedback. We are pleased to have hosted you.

6/10 Okay

Tracey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2024

6/10 Okay

Charlene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not up to Marriott standards. If they refuse to provide a tissue box, or to provide kitchen wares in a space with 5 cupboards, a drawer and a sink, or to provide sugar, cream or a stir stick, there is a problem. If the answer to questions about such things is ‘this isn’t like other hotels’, there is a problem. If you rent out a room knowing that workmen will have to visit to do repairs to replace a faucet, unclog a sink, and fix a flap in the toilet tank so it will flush, there is a problem. If you charge a guest for a meal they didn't take, there is a problem. If you send the guest to the beach to rent beach chairs from another hotel because you dont have your own and the other hotel already doesn't have enough for their guests, there is a problem. $130.00 BBD for two people to have breakfast??? “What’s the ice bucket for if you dont provide glasses or cups?” Answer: to keep drinks cool. Then what is the fridge for??? This cost is for the space, thats it. Everything else is a seperate cost. Plan on spending an extra $1500 US if you stay here for a week as you wiill have to purchase food, tissue napkins, condiments, walk or drive to find beach chairs to rent. The executive suite has a full kitchen structure with absolutely nothing in it. The bed is hard, there is only furniture on one balcony so if you want to use both, plan on moving the chairs each time, there is no room service and the shower head is not adjustable. For $5900 I expected at least a box of tissue!!
Stayed 6 nights in Mar 2024

8/10 Good

Shaquille

Travelled with partner
Liked: Cleanliness
No entertainment. Expensive
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Not on beach, but access. Good for business trip.
Stayed 5 nights in Feb 2024

10/10 Excellent

Dhwani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have better amenities like free water fountain to refill water instead of paying for water. The staff was kind and generous enough to refill the water bottle with tap water, but it’d be nice to have free water access.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shalini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Exceptional Stay at Marriott Barbados
I recently had the pleasure of staying at the Marriott Barbados, and it was truly an exceptional experience. From the moment I arrived, the warmth and friendliness of the staff made me feel instantly welcome. The standout service from Basil in the restaurant left a lasting impression - his passion for what he does is evident, and it significantly enhanced my dining experience. Kelly-Ann's kindness and humility were truly remarkable. Not only did she genuinely enjoy interacting with guests, but her willingness to go above and beyond, like fluffing pillows in the lobby, showcased her dedication to ensuring a comfortable and pleasant stay. The atmosphere at Marriott Barbados is unparalleled; it felt like a home away from home. The attention to detail, combined with the genuine care from the staff, created a memorable and positive experience. I can't wait to return to Marriott Barbados for another stay, thanks to the exceptional hospitality and the outstanding team that made my time there truly special.
Stayed 5 nights in Feb 2024

6/10 Okay

W

Business traveller
Disliked: Staff & service
Business trip
Only here for one night had to wait 30mi utes until the room was ready, eventually got in at 1630. Staff were friendly but would have thought a free drink whilst your waiting for the room would be good practice but nothing offered. The room was a bit dated but comfortable, the breakfast was terrible not much choice at all especially when the room was £400 a night I’ve had better in much cheaper places Just pleased it was my company paying and not out of my own pocket
Stayed 1 night in Feb 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff not great, i ordered room service and the girl told me she was alone and that I should come down… after she forgets my order y call about 70 mins later , she tells me i call you in five.. when i come down.. she puts my plate and soup on a counter.. I see at least 3 people working, and after asking for a tray, the waiter tells me than he can now carry my stuff to the room. I politely decline. I loved barbados, im never coming back to that hotel .
Stayed 1 night in Feb 2024

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities
convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Shirneil

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Jan 2024

6/10 Okay

Don

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Randall

Stayed 1 night in Jan 2024

10/10 Excellent

Graham

Stayed 1 night in Jan 2024

6/10 Okay

Adam

Stayed 4 nights in Dec 2023

8/10 Good

Robbert

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jan 2024

8/10 Good

Bhanomatie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool should have been open 24/7
Stayed 3 nights in Dec 2023

6/10 Okay

Dennis, Everett

Travelled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

susan

Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Stayed 5 nights in Nov 2023

2/10 Terrible

E

Disliked: Staff & service
Serious service problems, fine property.
Worst arrival and check in process of any hotel in my life. I waited for 70 minutes in line with just four people in it to check in. I would normally be patient but I had been traveling for 20 hours and felt sick and I desperately wanted to lie down. I understand that challenges arise and service is so difficult. However, this polite team missed every single opportunity to acknowledge the situation or assign any of the 3 not-busy staff members to help improve things. Unnecessary, colossal, and painful service failure. Other than that illustrative failure, property is fine (if a bit cramped for the high traffic), clean enough, and the staff you do ever get to speak to are very polite. I will never stay here again and do not recommend it to others.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff for cruise pre stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just there one night due to flight cancelation, however the staff was great.
Stayed 1 night in Nov 2023
Response from Team Courtyard Bridgetown on Nov 27, 2023
Thank you for sharing your feedback with us. We are happy to learn that your stay, while brief, was a comfortable one.

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Stayed 1 night in Nov 2023

8/10 Good

Amelia

Stayed 5 nights in Oct 2023

8/10 Good

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2023

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

6/10 Okay

Lisel Anatasia

Business traveller
Liked: Staff & service
The staff are warm, friendly and apologetic. But this is my stay within two months…and each time i had to change my room
Stayed 7 nights in Oct 2023

10/10 Excellent

Jefthah

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Vickana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Nadwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 4 nights in Aug 2023

10/10 Excellent

Gerhon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Team Courtyard Bridgetown on Aug 23, 2023
Thank you for staying with us and for taking time out to share your feedback.

10/10 Excellent

Therese, Washington

Business traveller
Liked: Amenities
Very responsive! I asked for a microwave and got it right away. Perfect for business stay.
Stayed 6 nights in Aug 2023
Response from Team Courtyard Bridgetown on Aug 23, 2023
We appreciate you choosing Courtyard Bridgetown on your last stay and are pleased that you enjoyed your time with us. Thank you for sharing your experience.

6/10 Okay

Brendan

Stayed 1 night in Jul 2023
Response from Team Courtyard Bridgetown on Aug 23, 2023
Thank you for choosing our hotel on your recent visit to Barbados.

10/10 Excellent

Anthony, The Valley

Travelled with partner
Quiet, secure and very friendly staff.
Stayed 1 night in Jul 2023
Response from Team Courtyard Bridgetown on Jul 27, 2023
Thank you for choosing Courtyard Bridgetown, and for taking time out to share your feedback. It was our pleasure to accommodate you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Team Courtyard Bridgetown on Jun 28, 2023
Thank you for choosing Courtyard Bridgetown and for sharing your feedback.

10/10 Excellent

Nathalia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service.
Stayed 3 nights in Jun 2023
Response from Team Courtyard Bridgetown on Jun 28, 2023
We appreciate your feedback. Thank you for choosing our Courtyard by Marriott Bridgetown.

8/10 Good

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2023
Response from Team Courtyard Bridgetown on May 26, 2023
Thank you. We appreciate your feedback.

8/10 Good

Oneil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value for money.
It was a nice clean environment. Room was adequate.
Stayed 3 nights in May 2023
Response from Team Courtyard Bridgetown on May 26, 2023
Thank you for choosing Courtyard by Marriott Bridgetown for your recent stay. We appreciate the time you took to share your experience.

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Team Courtyard Bridgetown on Jun 5, 2023
We are pleased to learn that you had an enjoyable stay. Thank you for choosing our hotel and for sharing your feedback. We hope to welcome you back soon.

8/10 Good

Simone

Stayed 1 night in Apr 2023
Response from Team Courtyard Bridgetown on Jun 5, 2023
Thank you for choosing our hotel and for taking time out to share your feedback.

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 3-day stay
Comfortable with all the familiar Marriott settings - clean surroundings, comfy beds, helpful staff and usual amenities. However, was shocked by the high prices at their restaurant (US$7 for oatmeal). Mainly ate at nearby restaurants.
Stayed 3 nights in Apr 2023

2/10 Terrible

ANTHONY

Stayed 3 nights in Apr 2023

8/10 Good

Stephen

Stayed 4 nights in Mar 2023
Response from Team Courtyard Bridgetown on May 26, 2023
Thank you for staying with us and for taking time out to share your feedback.