We had a pretty good stay during the first weekend of Jazzfest. The included breakfast is excellent, with a wide variety and staff that keeps it well stocked. Our spacious room was cleaned and restocked daily. Room had fridge, microwave, and high def TV. There was always hot water in the shower. The lobby area is nicely decorated and welcoming. We didn't use the pool or hot tub but they appear very nice.
Room AC worked well in the heat and humidity, and is rather loud as we have also found in many other hotels. The room location we were given was not what I would have expected as a 'Expedia VIP'. First floor was handy, but it was located directly in front of the elevator and close to the ice machine and vending.
We have stayed in other Best Westerns and we think this one is in the top tier overall.