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Reviews of Hanoi Royal Palace Hotel 2

4 out of 5
Hanoi Royal Palace Hotel 2
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1766 out of 1954 reviews" "
Rating 8 - Good. 87 out of 1954 reviews" "
Rating 6 - Okay. 70 out of 1954 reviews" "
Rating 4 - Poor. 22 out of 1954 reviews" "
Rating 2 - Terrible. 9 out of 1954 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachde

Liked: Cleanliness, staff & service, property conditions & facilities
Best service

10/10 Excellent

Rachde

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay. It is at very good location in old quarter of Hanoi. Staff are very much supportive and always ready to co-operate. Especially the chef they are very good.

10/10 Excellent

gudazz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Is in the very good location. The staff is friendly and I found my business trip in this hotel is very good. Thank you for bringing good memory this time with Hanoi.

10/10 Excellent

gudazz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Majhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is good. Our stay in hotel was very comfortable . All the hotel staffs including are very supportive and upgrade the suite room for me. I also booked the tour with hotel which Ms. Jennie which was very good. Overall very good experience with this hotel.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right in the heart of the Old Quarter. Rooms were a good size, we had a family room for 4 on two levels, and food was really tasty. However, the most stand out was Sulli the Reception staff who were the most helpful I have ever come across.
Stayed 2 nights in May 2024

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel with fantastic staff and brilliant location. Jimmy and Alex were so helpful and friendly, always up for a chat. Very comfortable bed in the bedroom, air con, laundry service and tasty breakfast. Right in the centre of Hanoi old quarter. We enjoyed our stay very much.
Response from Hanoi Royal Palace Hotel 2 Management on May 26, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, attentive and helpful. Water pressure is strong it was great. 😁😁
Stayed 3 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 26, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel, good staff.
Response from Hanoi Royal Palace Hotel 2 Management on May 25, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel's location (walking distance to the cathedral, to Hoan Kiem Lake, to the original Cha Ca la Vong, and to the night market); the staff are the best (Melody and the rest are awesome and super helpful); and the breakfast was adequate. I will choose this hotel again on my next visit to Hanoi.
Response from Hanoi Royal Palace Hotel 2 Management on May 25, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very glad to know Jimmy and he gave a lot of tips on my family trip plan before we arrived Hanoi. Good location and walking distance to night market during weekend. Superb!
Response from Hanoi Royal Palace Hotel 2 Management on May 25, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Duyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Royal Palace Hotel's outstanding service, beautiful accommodations and convinient location make it a top choice in Hanoi. We highly recommend it and look forward to our next stay. Sulli is very helpful. We eagerly look fordward to our next stay and highly recommend it to fellow travelers.
Stayed 2 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 24, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay, enjoying it so much I ended up extending. The staff were incredible and always helpful a shoutout to Jimmy for being a great help always. The room was everything I could ask for after a long day of travelling. Breakfast was set up well and had everything you could want. Finally the location is perfect being located in the hussle and bussle of it all in a busy street there is always something to do or see. I would definitely stay here again :).
Stayed 1 night in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 23, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was very good.nClean, very comfortable bed, good breakfast. The guy-Jimmy on the front desk was exceptionally helpful, knowledgeable and nothing was too much trouble.
Response from Hanoi Royal Palace Hotel 2 Management on May 22, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an excellent choice. Good location and comfortable bed! The staff were very friendly and helpful. Mr. Jim especially went out of his way everytime to help booking tours, recommending places to eat and fixing a minor problem with the TV. I actually booked another night at this hotel solely because Mr. Jim was so helpful...
Response from Hanoi Royal Palace Hotel 2 Management on May 22, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at this hotel, the breakfast is very complete and the place is very clean. I love how friendly the staffs are, especially the receptionist named Sulli. She helped me a lot during the stay. Thank you so much!
Response from Hanoi Royal Palace Hotel 2 Management on May 22, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super affordable. I love how the staffs and the hotel. Very value for money. Felt very warm and loved by how Jinmy welcome us. Helped us book day tour to Ninh Binh. My friend and I had a really good stay. Will definitely go back.
Response from Hanoi Royal Palace Hotel 2 Management on May 21, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Good breakfast and location. Very helpful staff-Sulli and Jimmy were wonderful!
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Rohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed three nights. One of the most welcoming hotels we have ever stayed at. A week before we arrived, the hotel reached out to us to find out if we needed a taxi from the airport and offered discounted rates for tours. We were coming from another part of Vietnam so we did not require the taxi and we had already been on the tours they were offering, so we did not take up the tour offer either; but it was nice to know it was all available to us. The actual hotel is well situated and the rooms and breakfast were fantastic. The staff were attentive and keen to assist. Jenny ‘our’ receptionist (as she was the one who welcomed us on our first day), was super helpful.
Stayed 1 night in May 2024
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

BUVI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and helpful with planning for everything from the Water Puppet show, Ha Long Bay tours, and what to see in Ha Noi. Breakfast was delicious and the location was very close to Hoan Kiem lake, which was convenient. They even were super flexible about adjusting our stay when we missed our flight connection to Ha Noi - I would definitely recommend you to stay here.
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for all we wanted to see in the Old Quarter of Hanoi. The staff are just exceptional. They go out of their way to help. We never usually book things through hotels but the staff booked our transfers to Sa Pa for the same price we could book online and even made us a packed lunch! They also kept our bags for the time we were away. The place is clean and has a cute charm. Just loved our time here
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for all we wanted to see in the Old Quarter of Hanoi. The staff are just exceptional. They go out of their way to help. We never usually book things through hotels but the staff booked our transfers to Sa Pa for the same price we could book online and even made us a packed lunch! They also kept our bags for the time we were away. The place is clean and has a cute charm. Just loved our time here
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really love this hotel in Hanoi. It has a good location, very close to night market and center. Moreover, surrounding local food is delicious and diverse! The staff is excellent, friendly, and helpful ( Jim, Jenny and Sully)
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

8/10 Good

Anna, Sackville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center of the old town. Close to shopping, restaurants and tourist attractions. Restaurant breakfast was good. Staff was excellent. Did have to move rooms due to electrical problem.
Stayed 2 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Rohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel features a Royal style. The breakfast is delicious and diverse. You can early check in in the morning if the room is available. Jimmy and Sulli are very kind, asking them if you have any question about the famous destination. The hotel provides excellent service. However, the prices are slightly higher during the holiday season. Halong and Ninh Binh tours were excellent, with well-planned excursions that allowed me to explore the area's hidden beauties. I can't say enough about this hotel and its excellent service. I will come back here soon!
Response from Hanoi Royal Palace Hotel 2 Management on May 17, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in hanoi, I had a great time! The location very close to the lake and old quarter. Sulli in particular was amazing, so kind and friendly. Halong bay and sapa booking the trip from Jimmy and I would like to recommend to anyone come to stay and booking the trip from here. Highly recommend!
Response from Hotel Management on May 17, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

rika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy that we stayed here. The rooms are big and clean. The breakfast are delicious and the coffee is great. Location is superb, walking distance to many attractions and with lots of good food around. The staffs are friendly. We'll definitely recommend this to my friends.
Response from Hanoi Royal Palace Hotel 2 Management on May 15, 2024
ear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

rika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy that we stayed here.
Response from Hanoi Royal Palace Hotel 2 Management on May 15, 2024
ear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel and a few others for my 3week stay in Vietnam. By far the Hanoi Royal Palace 2 is the best for staff, guest interaction. I want to make a special call out to Jennie who was absolutely fabulous with her communication and support with all my questions before and during our stay.. all the staff were extremely helpful, rooms and food were all excellent.. thanks guys 👍
Stayed 1 night in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 16, 2024
ear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

8/10 Good

Ireneo L, Hercules

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the middle of the Old Quarter, bustling city! The property is a bit old but clean. The staff were warm and courteous It's a good thing to experience the hustle and bustle of this vibrant city! Close to everything you need and people are accomodating.
Stayed 2 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 15, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

6/10 Okay

Anatol, Aldinga Beach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Make sure you stay on level 7.. the below rooms were well below average.. luckily we got a free upgrade to the panoramic room which was ok with a great view
Stayed 2 nights in May 2024
Response from Hotel Management on May 15, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tiny property in the old quarter. Staff are excellent.
Stayed 1 night in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Dipna, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel close to everything. The staff was extremely helpful with recommendations, laundry, and booking car service to the airport. Breakfast offerings covered both western and local tastes. Definitely recommend.
Stayed 2 nights in Mar 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool and restaurant. Great area staff vert helpful
Stayed 2 nights in Mar 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jimmy at the reception was warm and eager and we were immediately given our room. It had modern furnishings and was wonderfully comfortable. I loved our stay here and wished we could have stayed on more. The location is really great too!
Stayed 3 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Muskan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not new but it is clean and has delicious breakfast, especially pho and eggs. The staff are the best thing and the reason I give it a high score. Jimmy and Sulli are extremely friendly and enthusiastic. Jimmy introduced me to all the points of interest on the map. He also introduced many quality tours at very good prices. Unfortunately, we had planned a long time in advance and had booked all the tours already.
Response from Hanoi Royal Palace Hotel 2 Management on May 14, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Didn't like glass wall on bathroom. Bed quite hard. Staff very friendly and helpful.
Stayed 2 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 11, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. The room was clean and tidy, very nice and supportive staff specially Jimmy. Good breakfast options. The property is located in the heart of the city. Would definitely recommend this place to everyone.
Response from Hanoi Royal Palace Hotel 2 Management on May 11, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a bit old but it is clean. Location is good, most of the places are within walking distance. Plenty of foods in surrounding area. One thing I want to mention is that staff, particularly Jimmy, the day time floor manager, is very helpful and knowledgeable.
Stayed 3 nights in May 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 11, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super spacious, and clean, bed was amazing, cold AC ! Staff was very friendly, they showed me the map with all of the hidden gem, local food. Location is great, quiet neighborhood!
Response from Hanoi Royal Palace Hotel 2 Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super spacious, and clean, bed was amazing, cold AC ! Staff was very friendly, they showed me the map with all of the hidden gem, local food. Location is great, quiet neighborhood!
Response from Hanoi Royal Palace Hotel 2 Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, thank you Sully! Staff goes out of way to help, and gave great city and food recommendations. The building/facilities are dated and a tad worn but very well-maintained; the room, sheets, etc were clean! (Shower height may be too short for tall guests, fyi.) Generous with complimentary daily water, coffee, and tea. Ideal location within Old Quarter. Really great value. Recommended!!
Response from Hanoi Royal Palace Hotel 2 Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Lamya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent few days in Hanoi. And Royal Palace hotel is one of the best hotel so far. If you're travelling alone, this hotel is located in Old Quarter area, which popular for tourists, and also near the St Joseph Cathedral. The hotel manager (Jimmy) is a nice guy. He told me some information about Hanoi. And it was useful, since i travelled alone :-). The room is nice, modern mix retro style. Which i love it. The AC is good. Shower with hot water. Clean and tidy.
Response from Hanoi Royal Palace Hotel 2 Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Dhananjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m very thankful for the amazing service and help from the hotel manager and his stuff-Sulli, Alex, Jenie. It was very great experience to spend night in this hotel. I like the light in the room. It’s comfortable and more than enough for working from the room. It is place where I’ll be back when come to Hanoi again.
Response from Hanoi Royal Palace Hotel 2 Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

gudazz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing 4nights stay here. Everything was exceptionally good. Room was spacious, clean and more importantly the friendly staff. Alex speaks good english and helped us to arrange our Halong Bay day tour and also the Trang An limousine transfer. Great service and location wise was superb! Strategically located in the Old Quarter and it's only a walking distance to almost everywhere.
Response from Hanoi Royal Palace Hotel 2 Management on May 8, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Majhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good and our stay was so relaxing. . The front desk helpers, went out of their way to make sure we had an enjoyable experience in Hanoi and the Old Quarter by their food and massage recommendations, and arranged for transportation to/from the airport and Halong Bay. The breakfast was plentiful with both Western and Vietnamese options, and the rooms were spacious and clean. I would highly recommend.
Response from Hotel Management on May 9, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Majhi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good and our stay was so relaxing. . The front desk helpers, went out of their way to make sure we had an enjoyable experience in Hanoi and the Old Quarter by their food and massage recommendations, and arranged for transportation to/from the airport and Halong Bay. The breakfast was plentiful with both Western and Vietnamese options, and the rooms were spacious and clean. I would highly recommend
Response from Hanoi Royal Palace Hotel 2 Management on May 8, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, perfect location, Jim and Sulli from the front desk were very helpful.
Response from Hanoi Royal Palace Hotel 2 Management on May 8, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 2 nights in Apr 2024
Response from Hanoi Royal Palace Hotel 2 Management on May 7, 2024
Dear our beloved guest, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Royal Palace Hotel 2