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Reviews of Mercure Hotel Hannover Medical Park

4 out of 5
Mercure Hotel Hannover Medical Park
Feodor-Lynen-Strasse 1, Hannover, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 685 reviews" "
Rating 8 - Good. 305 out of 685 reviews" "
Rating 6 - Okay. 86 out of 685 reviews" "
Rating 4 - Poor. 29 out of 685 reviews" "
Rating 2 - Terrible. 6 out of 685 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dankeschön on Dec 18, 2023
Sehr geehrter Herr Lanranjeira,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Medical Park. Vielen Dank für Ihre lobenden Worte. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenIhr Team vom Mercure Hotel Hannover Medical Park

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a night
Hotel was ok for a sleepover while travelling. Pool was not ggod for kids as it was 1 level everywhere. Not too bad at all for 1 night stay. Parking a bit expensive.
Stayed 1 night in Aug 2023

10/10 Excellent

Arni Freyr

Stayed 1 night in Jul 2023

8/10 Good

MJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Serve very good breakfast
Stayed 4 nights in Jul 2023

10/10 Excellent

Patience

Stayed 5 nights in Jul 2023

8/10 Good

Manja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, kind staff - we arrived two hours before check-in and they fixed a room for us, nice breakfast, noiseless aircondition and a great pool. Only downside was the area, which was kind of boring, but if you just need a quick stay, a dip In the pool and a nice bed for the evening, this is perfect!
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew S

Stayed 3 nights in May 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrive early, it was not possible to get the room. And it was delayed. There was other guys checkingnin before Not ok.
Stayed 2 nights in Aug 2022

6/10 Okay

Ronald

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
My stay was for 4 nights. My room was cleaned only once. Limited hours of food service. Beautiful property, but grossly mismanaged.
Stayed 4 nights in Jun 2022

8/10 Good

Chia-Jung

Stayed 1 night in Mar 2022

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Poul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good onsite features
Very good experience with the Mercure Hotel in Hannover. Nice and friendly staff what we always ready to help with questions. Pool option and good parkering on site.
Stayed 2 nights in Jul 2021

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Apr 2021
Response from Mercure Team on Apr 20, 2021
Dear Guest, thank you for having taken the time to rate your last stay at Mercure Hannover Medical Park. I was pleased to read that you enjoyed your stay with us and appreciated the service of our team and the location of the hotel very much. It would be a great pleasure for us to welcome you back to our hotel in the near future. Best regards your Team from Mercure Hotel Hannover Medical Park

10/10 Excellent

Albather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020
Response from Aufenthalt im Mercure Medical Park on Dec 27, 2020
vielen Dank, dass Sie Ihren Aufenthalt im Mercure Hotel Hannover Medical Park bewertet haben. Über das positive Feedback haben wir uns sehr gefreut. Wir freuen uns bereits auf ein Wiedersehen! Ihr Team vom Mercure Hannover Medical Park

6/10 Okay

m

Travelled with family
Liked: Cleanliness
An average hotel
The hotel was ok, fine for a stopover to Berlin but nothing special. Nice restaurant by the pool but very expensive breakfast, which we skipped and extra parking charges for the night. Small double rooms
Stayed 1 night in Jul 2020
Response from Mercure Medical Team on Sep 15, 2020
Dear Guest, thank you very much for taking the time to tell us about your experience at Mercure Hotel Hannover Medical Park. We are pleased to read that you enjoyed your stay with us and that you had a positive experience at the hotel. Kindly accept my sincere apologies for any inconveniences caused. Thank you again for sharing your experience, and we hope to welcoming you very soon again at the Mercure Hannover Medical Park.

10/10 Excellent

Dinesh Rajah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Mercure Medical Team on Sep 15, 2020
vielen Dank, dass Sie Ihren Aufenthalt im Mercure Hotel Hannover Medical Park bewertet haben. Über das positive Feedback haben wir uns sehr gefreut. Wir freuen uns bereits auf ein Wiedersehen! Ihr Team vom Mercure Hannover Medical Park

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great personal, good and big rooms and beds
Stayed 1 night in Jul 2020
Response from Mercure Medical Team on Sep 15, 2020
Dear Guest, thank you for having taken the time to rate your last stay at Mercure Hannover Medical Park. I was pleased to read that you enjoyed your stay with us and appreciated the service of our team and the location of the hotel very much. It would be a great pleasure for us to welcome you back to our hotel in the near future. Best regards your Team from Mercure Hotel Hannover Medical Park

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Mercure Medical Team on Sep 15, 2020
vielen Dank, dass Sie Ihren Aufenthalt im Mercure Hotel Hannover Medical Park bewertet haben. Über das positive Feedback haben wir uns sehr gefreut. Wir freuen uns bereits auf ein Wiedersehen! Ihr Team vom Mercure Hannover Medical Park

8/10 Good

Fahmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location if you’re after the Medical park/teaching hospital nearby
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Convenient location for conference in Medical Park
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Maciek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved that the staffs were very hospitable and ready to attend your needs even at very late hours of the night. The facility was amazing will surely stop over again. it was a very relaxing experience. A big thank you to the management for the smooth operation.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and handy car park. Not many eating options in walking distance
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice swimming pool, relaxing area, very good breakfast, staff friendly and helpful
Stayed 1 night in Jul 2019

6/10 Okay

CHASE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well laid out and easy to use. The pool was good if a little chilly - bracing I would say. The room was a good size and the bathroom very well equipped. However, the hotel was noisy - being right next to the ibis hotel, with a shared car park. It is also very close to the main road, passing by medical school and a seeming collection point for the local drunks at the weekend, shouting out in the early hours. you have to pay 12 euros per night to park your car, which I thought was too much. the wi-fi was poor.
Stayed 2 nights in Jun 2019

4/10 Poor

clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A/c doesn't work.
The air-conditioning does not work. I had read one review about that prior to booking, but disregarded it since no one else mentioned it. The room was boiling making it too uncomfortable to sleep. Only other complaint is it's describe as a non smoking hotel, but you could smell smoke everywhere. Otherwise nice, modern hotel. Friendly staff. Decent breakfast. Not much in the area, but we were just stopping in for night on a road trip so it didn't matter to us.
Stayed 1 night in Oct 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Pretty good but not amazing
Check in was easy and smooth, the room was a good size and the bed was very comfortable. Bathroom was spotless. However, there was a real lack of power outlets, and particularly NONE anywhere near the bed, very annoying. The breakfast was pleasant but I had a nasty surprise at lunch when I took a mouthful of what I thought was red peppers in a creamy sauce but it was prawns - not labelled at all as seafood :( - there wasn't much available for a vegetarian.
Stayed 1 night in Sep 2018

6/10 Okay

Olena

Nice place so so staff
The pool and breakfast was amazing the room was a bit dirty and the staff was not helpful at checkout.
Stayed 1 night in Aug 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service at the restaurant was very good
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic customer service
We just stayed a few days as we were meeting up with family. The friendly helpful staff were second to none, one in particular speaking excellent English and was supposed to be finishing his shift as we checked in. He had loads of time for us which made us feel right at home. Would definitely recommend this hotel. Breakfast was excellent especially the selection of teas.
Stayed 3 nights in Aug 2018

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near the Medical School
Very friendly and basic but comfortable hotel which is ideal for the Medical School

10/10 Excellent

Susana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new favourite hotel in the area
This hotel has everything I was looking for: parking just outside front door, quiet location, great breakfast selection, attentive staff, free wifi, comfortable and clean rooms. Very nice decor in the bar area, very cosy and climatic. Good wine selection, food was tasty. We had a great stay and definitely going to come back.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure is great!
Great hotel, good location, nice room.
Stayed 1 night in Sep 2017

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay, close to the hospital.
Stayed 1 night in Sep 2017

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
A little outside the city but a great place, close to public transport and plenty of parking available. Hotel is in great shape and we enjoyed our stay.
Stayed 1 night in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Amazing stay, great location, comfortable beds, professional and polite staff. Breakfast and car park a bit overpriced. Will return
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
The hotel is rated as 4 star but I wouldn't rate it even a two star . Stayed there for 5 days and had no ac asked at least ten times and was told it is being repaired . Never got repaired .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Amenities
The restaurant, sauna and buffet breakfast are all nice additions while staying at the hotel. The hotel room was standard and the hallway to my room smelled like cigarettes the entire time I was there, so that was a little unpleasant. Overall I had a nice time and would consider staying there again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Not worth the money
Nothing more than a place to sleep. Nothing in the area. Room was clean but furnishings and attributes of the room are more like a 2 star motel in the U.S. Restaurant is nice although only experienced for breakfast - which was very expensive. Staff would not allow cancellation and refund of the final night when I attempted to change my departure. Certainly not worth $200+ per night. Unless you are there for a medical conference, I would not recommend.

10/10 Excellent

MIchal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian, Towcester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy going feel but well organised.
Housekeeping and reception staff are friendly and helpful - there were some special requirements which were attended to really nicely. The swimming pool is great.
Response from Assistant Manager on Aug 8, 2015
Dear Guest, thank you very much for staying at the Mercure Hannover Medical Park and for taking the time to write this feedback. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay with us as we have committed ourselves to make you feel at home while away. We are glad that you had a good time on our pool terrace. I am particularly proud to read that our team’s service level matched your expectations.

8/10 Good

Dorthe Juul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Assistant Manager on Aug 8, 2015
Dear Guest, Thank you for your feedback. It is great to hear that you had a pleasant time in Hannover. Best regards your Team from Mercure Hannover Medical Park