8/10 Good
Diana
Travelled with family
Sep 17, 2023
Liked: Cleanliness, amenities, property conditions & facilities
The property manager was not friendly nor helpful. She was very angry with me because I brought my little dog who is my service animal. She made it very clear the only reason she would have a service animal on her property was because it is the law. She told me she would have given us a different room knowing we had a dog. Because other people have allergies to dogs. I explained to her this breed of dog does not shed. She told me I should have called her in advance to notify her of having a dog. I told her I looked on the Expedia website for any instructions about having a service animal and there were none. I had to raise my voice to get the point across that I was sorry after apologizing several times and I would have done otherwise if known. She said if there was one bark out of that dog you are out. My dog is not a barker and did not whine or raise a fuss at any point during our stay, we were on edge during our entire stay. We will not stay there again and don't recommend to others with service animals.
Diana
Stayed 4 nights in Sep 2023