Terrace/patio
Check availability

Reviews of Home2 Suites by Hilton Hammond

3 out of 5
Home2 Suites by Hilton Hammond
2847 CARLSON DRIVE, Hammond, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 110 reviews" "
Rating 8 - Good. 26 out of 110 reviews" "
Rating 6 - Okay. 9 out of 110 reviews" "
Rating 4 - Poor. 4 out of 110 reviews" "
Rating 2 - Terrible. 9 out of 110 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, up to date, and staff was friendly and helpful!
Stayed 2 nights in Apr 2024

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right off expressway, friendly/helpful customer service, and the rooms were clean and decorated nicely
Stayed 2 nights in Apr 2024

2/10 Terrible

Alyssa

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Our check-in process took over 6 hours. The staff apparently staged a “walk-out” conveniently a few hours before we arrived and there was 1 person trying to handle everything for several large groups staying there for a local tournament. We were given 3 different rooms that were either already occupied or dirty because there was no housekeeping and when we finally got a room the front desk person was unable to make us keys for several hours because she was locked out of their computer system and could not reach a manager to help her. The front desk worker did the absolute best should could with a great attitude, but this was the worst hotel experience I have ever had.
Stayed 1 night in Mar 2024

4/10 Poor

Julius

Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
It was ok. I’m assuming the cleaning staff was rushing. The toilet wasn’t cleaned, it had urine under the seat. The towels weren’t replenished as well. Overall it was ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being so understanding and letting us in.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was fantastic...clean and stocked like an Apt...they were short staffed but they deserve Grace on that
Stayed 1 night in Mar 2024

2/10 Terrible

Sarvesh

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Evana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ma Exseli Juna P

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full sized fridge, dishwasher! plates and silverware and glasses provided. Bathroom is nice complete with shampoo, conditioner and bodywash in a pump.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline, Steger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. I loved everything
Stayed 1 night in Feb 2024

8/10 Good

Kelly, Fort Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Gino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived the room wasn't ready took about 15 minutes to get it checked out. Expedia messed up our original reservation. The room itself was very nice. Asked for late checkout... (Their checkout is 11am unheard of) clerk curtly told me there are NO late checkouts... Last time I'll book this place
Stayed 1 night in Feb 2024

8/10 Good

LAUREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Room was clean and you can tell the hotel is newly renovated. Staff was very nice also
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Unacceptable
The hotel room wasn't cleaned throughly. There was stains on the sink counter and a large pee stained on the side, underneath the toliet bowl. Another issue was running out of breakfast food and utensils. Not one employee was monitoring. We the customers had to wait until someone comeout and ask for additional food/utensils. Will not be recommending.
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Stayed 1 night in Dec 2023

6/10 Okay

William

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hammond travel
Check in times are very late and strict. Working out of town and needed to check in and drop luggage they made me wait for hours then gave me a room that wasn’t cleaned, no apology just wait some more. Staff not very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the free breakfast was good.
Stayed 1 night in Dec 2023

2/10 Terrible

Ericka

Stayed 3 nights in Dec 2023

8/10 Good

Victoria

Stayed 1 night in Nov 2023

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but no communication
We stayed 3 nights and had to ask for clean towels. No warning that room service was only supplied upon request. I thought that was included in the room price?
Stayed 3 nights in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

Shanta

Stayed 1 night in Nov 2023

8/10 Good

Tyneisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff could've been a little more friendly. Our key did not work and it was a hassle to get a key that worked.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Nice area. Friendly staff. Clean rooms. Smooth check in and out
Stayed 1 night in Nov 2023

6/10 Okay

Rashid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
4
The bed wasn’t comfy and the pillows were very small on a king bed. Sheets and blankets were not comfy and thin. Breakfast service was kinda unprofessional not allowing breakfast 2-3 minutes after 9am. Breakfast was still set out at that time.
Stayed 3 nights in Oct 2023

10/10 Excellent

LaTonya Roberts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend away and high recommended.
Was very pleased with this hotel. I believe a lot of hotels are starting to go down hill. This one the exact opposite. The staff was very friendly and nice. The room was very clean and in great shape. There was not the usual weed smell at all which was amazing. The rooms have plenty of space and storage along with a nice fridge. The shower was awesome. Cons…. You can hear other doors opening and closing through out the night and the bathroom had a barn sliding door with was not only loud but also let the light out around it. Only real cons I can think of. Again staff was amazing. Food and drinks offered was top notch. I would stay here again for sure. I don’t say that often.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one , two nite stay
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Gladis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful.
Stayed 1 night in Sep 2023

8/10 Good

Sheila

Liked: Staff & service
The hotel was great. The problems were other guests. We had to call the desk 3 times and ask them to put a stop on the very loud, vulgar group of people on the outside patio. It went on until after midnight. The next night was a smaller version of the same. I believe the employees tried to stop it. But the group sitting on the patio just didn’t stop. Unfortunate experience.
Stayed 5 nights in Aug 2023

8/10 Good

Felicia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was comfortable and nice. We had a serious ant problem in our room, however. There was food left in the trash and dirty dishes in the dishwasher, all attracting alot of ants. We otherwise enjoyed our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

plamen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean new hotel
Stayed 2 nights in Sep 2023

2/10 Terrible

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No water no towels no information about the water can’t use the bathroom beautiful place but we had to check out without washing up
Stayed 1 night in Sep 2023

8/10 Good

Leeya

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was very comfy and clean. Staff was friendly and knowledgeable.
Stayed 4 nights in Aug 2023

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & facility was awesome!!!
Stayed 3 nights in Aug 2023

8/10 Good

Kristopher

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Jill

Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Overall
Room was clean and spacious. Love the bath products! Breakfast was adequate. There is on site parking and breakfast. Neither of these things are noted on the Hotels description. Parking is free, btw. We found a local place for dinner that was delicious and fair priced. Fairly easy getting around Hammond.
Stayed 1 night in Aug 2023

6/10 Okay

Roy

Stayed 1 night in Aug 2023

2/10 Terrible

Alivvia

Stayed 1 night in Aug 2023

10/10 Excellent

Boren, cerritos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023