Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers
Check availability

Reviews of El Mouradi Hammamet

4 out of 5
El Mouradi Hammamet
Yasmine Hammamet, Hammamet, Hammamet Sud

Reviews

6.2
Rating 10 - Excellent. 50 out of 212 reviews" "
Rating 8 - Good. 43 out of 212 reviews" "
Rating 6 - Okay. 37 out of 212 reviews" "
Rating 4 - Poor. 27 out of 212 reviews" "
Rating 2 - Terrible. 55 out of 212 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Ahmed

Stayed 4 nights in Aug 2023

2/10 Terrible

Alaeddine

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t want to write This In Expedia but I think You Guys have no access You don’t answer emails. I am a Food and Beverage Director of one the International Airports In Canada . We had a Stay this weekend from June 16Th to June 18Th , we Got 3 Rooms one of Them was 475 . Today Morning During Our Breakfast my Dad had an incident with Restaurant Supervisor (if that was his Position), My Dad and I were in the line to grab an omelette and the Guy approches My dad and he Grabbed Him From His Hand Attempting To Re-organize the Line . PS: (My Dad was The Main Reason I came to Tunisia since he Just got an Open Heart Surgery, and we wanted to have Some Fun Time Together) My dad Told Him that he can’t Grab him from his Hand he Refused that he Touch Him That way because I believe we are the Guest. The Gentlemen Continue his Aggressive Action by even Fighting my Dad ! Wich is Crasy , and the funny Part was When He also Grabbed my Hand Attempting To continue Reorganizing The Omelette Line . And when I Told Him Please don’t touch me , he Told me ‘Smella Alik’ . And that made me Leave the Hotel immediately. I went To a lot of Countries for Holidays but This was the Worst Experience that I Ever Had . I Didint want to mention about the Dast in the Ceiling in Our Three Roms , because I know the Economic Situation of the country Can’t help For a Renovation, but I saw a Hard working Housekeeping Ladies that they Needed More training just To offer a Room with Not dast.

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and fun!
Stayed 6 nights in Jun 2023

10/10 Excellent

MOHAMED IMAD Eddine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfi Great customer service
Stayed 2 nights in May 2023

8/10 Good

boughanmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023

8/10 Good

Moncef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
All in all the hotel was fine apart from the food it could be better
Stayed 2 nights in Jan 2023

8/10 Good

Mrs P

Stayed 1 night in Dec 2022

10/10 Excellent

Kerri-Jo

Stayed 1 night in Nov 2022

2/10 Terrible

Leanne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got food poisoning from the food. EVERYONE was sick and my brother ended up in the hospital!!!!
Stayed 1 night in Oct 2022

2/10 Terrible

Leanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, his brother, and mostly all got horribly sick from the food and yet they did NOTHING. My brother in law ended up in the hospital
Stayed 5 nights in Oct 2022

10/10 Excellent

Leasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
We had a family vacation and this was the best idea we could have had. We chose to have the full board so we didn't have to worry about finding food outside of the hotel. The pools were great for the kids, grandparents, and even siblings. The food was always a variety and really good. They gave us a deal on hotel rooms as we were renting more than 2 rooms for multiple days They are always accommodating, and because we go there every year the restaurant manager even remembers us.
Stayed 3 nights in Aug 2022

6/10 Okay

Adel

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Different Country Different Standards level
The hotel entrance is very grand and clean and beautiful. Then you get to your room and the carpets are old and stained my room had whole bunch of tiny ants swarming on my table and floor. They came up immediately and sprayed and vaccumn and i had no more problem. Unfortunately the carpets are so old and stained i did not take my shoes off. The staff are very kind and accommendating. The many pools are fantastic and clean. Which made me happy. I quite enjoyed the buffet i found it very clean at the many stations of food. And the variety was great. If they would upgrade the rooms they would have spectacular place.
Stayed 3 nights in Aug 2022

10/10 Excellent

Leasa

Stayed 3 nights in Aug 2022

6/10 Okay

Sondes

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Poor
Rooms are very outdated , can hear everything becauae rhe walls are paper thin. Food was terrible . Same choices over and over . Have to pay for drinks even wayer at your meal . Over charge for alcohol. Elevators work at turtle speed and when it does arrive can fit 4 people comfortably . Pool was great . If you want to play pool or air hockey you have to pay . Beach is across the street so not incredibly acessable
Stayed 2 nights in May 2022

4/10 Poor

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is dirty, carpets all broken, food is crap, service is rubbish. The view is good but that's it. I would say 2 star.
Stayed 3 nights in Jun 2021

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Momo, Tunis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service Decent food and drinks Room was clean and modern
Stayed 2 nights in Aug 2020

6/10 Okay

Meriambenhassin, Germany Frankfurt

Travelled with group
Disliked: Cleanliness
Food can be better It was cold and hard Room was not clean
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Hosam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2020

10/10 Excellent

Hosam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2020

10/10 Excellent

Hosam

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Leasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing place! Great food, beautiful hotel, near the Medina for shopping
Stayed 6 nights in Nov 2019

10/10 Excellent

Hosam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2019

8/10 Good

Abdurrhman

Stayed 2 nights in Jun 2019
Response from Manel AMAMI on Jun 14, 2019
Thank you for visiting our hotel.

6/10 Okay

Abdurrhman

Disliked: Cleanliness, property conditions & facilities
مقارنة بالسعر الاقامة لاباس بها المسبح الخارجي و المغلق جيد الاكل متوسط الموقع جيد قريب من كل الاماكن السياحية اثاث الغرف قديم مقبول انصح به للعائلة لفترة طويلة سيكون السعرجيد نشاطات الاطفال جيدة
Stayed 6 nights in Jun 2019

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay good location
Stayed 2 nights in Jun 2019
Response from Manel AMAMI on Jun 11, 2019
Dear , We would like to thank you for choosing our hotel El Mouradi Hammamet for your holidays, and for the time you have spent writing your kind appreciation. We hope to have the pleasure of counting you again among our customers in the near future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better to not sleep at all than here
Old, smelly, not cleaned rooms. Blood on sheets. And unfriendly staff. Looks like they dont want to attract tourists at all.
Stayed 1 night in May 2019
Response from Manel on May 23, 2019
Thank you so much for your stay in our hotel. We apologize for any inconvenience you may have experienced during your stay. The entire hotel team is working hard to provide a pleasant stay for all our guests

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Old, smelly, not cleaned rooms. Blood on sheets. And unfriendly staff. Looks like they dont want to attract tourists at all.
Stayed 1 night in May 2019
Response from Manel on May 23, 2019
We apologize for any inconvenience you may have experienced during your stay. The entire hotel team is working hard to provide a pleasant stay for all our guests

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid staying El Mouradi Hammamet
While the hotel is well located and has a restaurant on the beach, one has to walk across the road to reach it and the beach is not connected to the property. Sadly the hotel, its interiors, linen, upholstery, toiletries and its overall service standards are pathetic. The front office, housekeeping, restaurant and security staff lack customer service skills. The air conditioning was not working and the reason given was that it was centrally operated and would be started in 2-3 weeks time. The breakfast spread was repetitive. I would never go back to this hotel and would surely not recommend it to anyone.
Stayed 2 nights in Apr 2019
Response from Manel on May 23, 2019
We apologize for any inconvenience you may have experienced during your stay. The entire hotel team is working hard to provide a pleasant stay for all our guests. We take your comments seriously and we will make the necessary adjustments to fix them.

4/10 Poor

LEILA

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel
Terrible hotel, staff wasn't helpful, really really really doesn't deserve 5*, 3* maybe
Stayed 1 night in Oct 2018
Response from Manel AMAMI on Nov 19, 2018
We read your review after your visit to El Mouradi Hammamet. We truly value the opinion of our customers and we would like to apologize that we did not live up to your expectations. We certainly like to have the opportunity to welcome you again and may be exceed your expectations.

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay for two stars hotel but certainly not for a five stars hotel
Stayed 3 nights in Oct 2018
Response from Manel AMAMI on Nov 8, 2018
Cher Mohamed, Nous vous remercions tout d'abord pour votre visite et nous regrettons que nos services présentés n’aient pas été à la hauteur de vos attentes. Merci encore une fois pour votre visite. Bien cordialement

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible reception staff
The reception staff his name Adel is not polite not helpful, never go back to that hotel.
Stayed 1 night in Oct 2018
Response from Manel AMAMI on Oct 25, 2018
Cher client, Nous avons lu votre commentaire avec la plus grande attention et nous vous en remercions. Nous avons noté vos remarques constructives avec beaucoup d’intérêt et vous informons que nous avons pris les actions nécessaires pour y remédier dans les plus brefs délais. Nous espérons, réellement, pouvoir regagner votre confiance afin que vous puissiez apprécier votre séjour dans notre hôtel. Sincères salutations

2/10 Terrible

Isspo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WAIST OF TIME KEEP AWAY FROM THIS HOTEL !! URGENT
NOTICE TO ALL PEOPLE !! DO NOT BOOK THIS HOTEL , I JUST DID STAY AT THIS HOTEL FOR 10 DAYS WITH MY FAMILY, THEY SAY ITS A 4 STAR HOTEL , ITS NOT EVEN A 3 STAR HOTEL . THE STAFF ARE RUDE THE ROOMS ARE DIRTY , THE FOOD WAS NOT NICE . I WAS SO NOT HAPPY AT ALL KEEP AWAY FROM THIS HOTEL , ITS NOT HOTEL.COM FAULT ITS THE HOTEL IT SELF ARE TO BLAME . LOOKS NICE ON THE PHOTO BUT ITS NOT WHAT YOU WOULD EXPECT FOR A 4 STAR HOTEL . MY DATE OF STAY WAS FOR 10 NIGHTS 18TH OF SEPTEMBER 2018 TILL THE 28TH OF SEPTEMBER . PLEASE LOOK AT DIFFERENT HOTEL BUT NOT THIS HOTEL . THE STAFF EVEN SAY THAT THE HOTEL MANAGEMENT DO NOT CARE ABOUT THE CUSTOMERS ONLY THE MONEY THAT THEY MAKE . I HOPE OTHER GUESS THAT WHERE AT THE HOTEL WOULD READ MY FEEDBACK AND WILL SAY THE SAME TO SAVE OTHER PEOPLE BOOKING THIS HOTEL . ITS IMPORTANT DO NOT BE TAKEN IN BY THE PHOTOS OK !! READ OTHER FEEDBACK ITS ALL TRUE , EVEN I THOUGHT AFTER READING THE FEED BACK , THAT ALL PEOPLE HAVE DIFFERENT OPINIONS AND GIVE THE HOTEL A CHANCE AND SEE FOR MY SELF . BUT SAD TO SAY ITS EXACT WHAT THEY THE PAST GUESS HAVE SAID . ITS POOR SERVICE , THE HOTEL STAFF THAT MAKE THE ROOMS SAY !! WE DO NOT HAVE TIME TO CLEAN THE ROOMS AS THEY HAVE SO MANY ROOMS TO TURN AROUND . THEY SAY THEY DO NOT CHANGE THE BED SHEETS EVERY DAY , HOOWER THE ROOM ONLY IF YOU REALLY INSISTS AND BRING THE MATTER TO GUESS RELATION AT THE HOTEL ONLY THEN THEY WILL COME AND HOOVER . THIS HOTEL WAS FOR THE PEPOLE THAT CAME FROM ALGERIA , THEY CROSS THE BOARDER !
Stayed 10 nights in Sep 2018
Response from Manel AMAMI on Oct 16, 2018
We thank you for your review. We are surprised that you have had a bad experience among us, through your feedback, we will do all the necessary improvements to meet your expectations for a future stay among us. Thank you beforehand.

8/10 Good

Abdelrahim, Benghazi, Libya

Liked: Staff & service, property conditions & facilities, room comfort
It has a very nice location in Yasmine Hammamet resort. It has its own beach with wonderful facilities, there are various activities like parachute, jet skiing, and banana skiing etc. I enjoyed staying there. Thanks to the friendly staff.
Stayed 3 nights in Jul 2018
Response from Manel on Jul 24, 2018
Dear Abdelrahim, It was wonderful to read your recent review of your stay with us and we are all very happy to know how much you enjoyed your holiday. It would be fantastic to have the chance to welcome you again in El Mouradi Hammamet for your future stay. Best regards.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down Hotel & Useless Staff
hotel in need of BIG renovation. Friendly but uselss staff. Didnt manage to have my laundry picked up in 3 days at the hotel. Spa with extended opening hours but without staff... Room Balcony has not been cleaned for decades you can read all hotel's history on your room's carpet.... list is too long to write all....
Stayed 3 nights in Apr 2018
Response from Relations clients on Apr 21, 2018
Cher Massimo, Nous avons lu votre commentaire posté sur Expedia avec la plus grande attention et nous vous en remercions. Nous avons noté vos remarques constructives avec beaucoup d’intérêt et vous informons que nous les transmettons à notre centrale qui se charge de décisions de rénovation. Nous espérons, réellement, pouvoir regagner votre confiance afin que vous puissiez apprécier votre séjour dans notre hôtel. Bien cordialement La Direction

10/10 Excellent

Sharon, england

Liked: Cleanliness, property conditions & facilities, room comfort
Just a very quick visit comfortable room . Busy hotel . Only issue was some people need to respect others
Stayed 1 night in Feb 2018
Response from Manel on Apr 17, 2018
Thank you for your positive review and for taking the time to give us your impressions. We hope to see you soon among us.

2/10 Terrible

Laila, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to vacuum my own room
Checked in at 3. The front desk was a mess, couldn't find our reservation. I had to email it to them. We were then put on the 4th floor (if they try this say no thank you). The elevator tool 5 minutes to arrive. Room was disgusting. I've stayed in other Tunisian 5 stars. This was a private room in a hostel bad. The towels were dirty. The t.v. was 15 years old and maybe 20in (not 32in as advertised). Worst part - glitter and dirt on the floor from last guests. Elevators worked sporadically so we walked 4 floors to the front desk who claimed this was the best they had. Had to walk 4 floors up to the pigpen. Never brought new towels and had a vacuum brought to our room FOR ME TO VACUUM! I'm a travel agent and I wouldn't believe this happened if a client told me. Folks... it happened and the rug changed colors. We were half board, big mistake. The dinner was disgusting. 20 kinds of tasteless mush, a 10min line for tuna (the only meat), and we paid for water (no drinks are included with dinner). Ate what we could. Got sick from it. Breakfast was worse. Dinner leftovers with stale bread complemented with eggs and potatoes that tasted like fish. Pool bar was closed the whole stay. Oh and I sat near the towel place. Which was ironic because guest after guest walked up with cards bought at front desk for towels. I watched each one get turned away and told no towels We are out go to the front desk and tell them. Don't stay here. Stay on the street. It would be cleaner and less drama.
Stayed 1 night in Jun 2017
Response from Guest relations on Apr 19, 2018
Dear guest, thank you very much for your stay. We regret that you were not satisfied with our service. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our service. We would be happy to be given a second chance. With best regards, Management Team

2/10 Terrible

Ali Shiraz

Disliked: Staff & service, property conditions & facilities
Sucked
Food was teriable No drinking water in the rooms Phone wasn't working Fridge broken No phone means. No idea of the room services ... had to go to the reception to order food which never showed up eventually

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A hotel to recommend for families.
We are very pleased with the hotel, The staff were friendly and helpful and make the stay very pleasent for us. However, don't stay their during Ramadam, then it is very empty.

8/10 Good

Verified traveller

6/10 Okay

Amira

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Mustafa, Libya

Disliked: Cleanliness, property conditions & facilities, room comfort
good
I think its so good

10/10 Excellent

Ahmed, Rouyn-Noranda, Qc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everything was perfect. The animation is very Nice. Service is excellent and staff is very friendly.
Response from Guest Relations on Apr 17, 2018
Thank you for your positive review and for taking the time to give us your impressions. Hotel El Mouradi Hammamet team is working hard to provide a memorable experience to all our guests. Your recognition encourage us to continue this effort. We hope to see you soon among us.

2/10 Terrible

taieb, ottawa on

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel ever
take my word this hotel is nowhere close to 5 stars 2 stars would be .the hotel staff was rude careless and showed no interest in what they do ,y reservation was not found and had to wait over an hour to be checked in the roo was dirty with a broken washroom y wife and i got food poisoning even that i was charged for full board had to go go ouit of the hotel to eat the food was disgusting not fit for a dog I do not know how this hotel is a five star i have had better food and service in 2 star hotel definitely as a hospitality person I do not recommend this hotel to anyone looking for a decent hotel room and acceptable food the worst thig is the careless staff and poor poor service and food

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort