Lobby sitting area

Reviews of Admiral Inn Hamilton

3 out of 5
Admiral Inn Hamilton
149 Dundurn Street North, Hamilton, ON

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 632 reviews" "
Rating 8 - Good. 295 out of 632 reviews" "
Rating 6 - Okay. 118 out of 632 reviews" "
Rating 4 - Poor. 42 out of 632 reviews" "
Rating 2 - Terrible. 23 out of 632 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yuliia, East Gwillimbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Stayed 1 night in Dec 2023
Response from Admiral Inn on Dec 18, 2023
Thank you for your review Keith! We look forward to your next stay!

6/10 Okay

George

Business traveller
Disliked: Property conditions & facilities
The room was spacious. Carpets a little dirty and well worn.
Stayed 1 night in Nov 2023
Response from Admiral Inn on Dec 4, 2023
Thank you for your review George! Rest assured our hotel is cleaned daily by our fabulous housekeeping staff. We do hope you enjoyed your stay.

8/10 Good

Gary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Quiet convenient location, clean & tidy. Reasonable pricing
Stayed 1 night in Nov 2023
Response from Admiral Inn on Nov 20, 2023
We're glad you enjoyed your stay with us Gary! Thank you for your review & we hope you choose to stay with us again!

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and awesome room service
It was enough for my needs! Easy parking and free. Good location and nice price! The only problem is that the restaurant opens at 8 only so I had to get breakfast in another place. The room service amazing .
Stayed 3 nights in Nov 2023
Response from Admiral Inn on Nov 20, 2023
Thank you so much for your review Gabriel! We strive to make sure each and every one of our guests have a fantastic experience staying with us, we're only sorry you didn't get a chance to try our breakfast! We look forward to having you stay again!

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Admiral Inn on Nov 13, 2023
Thank you for your review Sarah! We hope to see you again soon.

4/10 Poor

Dianne

Disliked: Cleanliness, staff & service, room comfort
Not a three star
Bathroom floor had white fluff on it asked for a room disability friendly when booking tub 2ft high Asked for 5:00AM wake-up call never got it. Rug is thread bare in areas cloth at foot of bed had black spots on it. Mattress sinks in middle and soft from age. This is far from a three star hotel
Stayed 1 night in Oct 2023
Response from Admiral Inn on Oct 23, 2023
We do recall your wake-up call not having gone through, and we sincerely apologize, we didn't realize that system wasn't working appropriately at the time. It has since been rectified and is in full working order. Thank you for taking the time to review Dianne.

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Admiral Inn on Nov 13, 2023
Thank you for your review MIchael!

8/10 Good

CAROLYN, Vaudreuil-Dorion

Travelled with family
Liked: Cleanliness, staff & service
Older hotel, but clean rooms. Bed is older, noisy springs! Don’t get a room facing York Blvd. as it was quite noisy; we were in room 302. Friendly staff and easy check-in/check-out.
Stayed 1 night in Oct 2023
Response from Admiral Inn on Oct 18, 2023
We're glad you enjoyed your stay! Please don't hesitate to bring any questions, comments or concerns to our hotel staff in the future. Thank you for your review Carolyn

10/10 Excellent

Jerry

Travelled with partner
Awesome stay. Staff was very pleasant.
Stayed 2 nights in Oct 2023
Response from Admiral Inn on Oct 16, 2023
Thank you for your review Jerry! We quite enjoyed having you & hope to have you stay with us again soon!

8/10 Good

Natascha

Travelled with family
Liked: Cleanliness, staff & service
Clean; just needs a few updates
Stayed 1 night in Oct 2023
Response from Admiral Inn on Oct 16, 2023
Thank you for your review Natascha!

8/10 Good

Kwai

Travelled with partner
Liked: Staff & service
The location is g great, lots of green space, bus stop almost on the doorstep, and a large shopping mall within walking distance. Children running around the parking lot, one two or three year old squatted in the middle of the parking lot entrance, screaming, his mother tried to talk to him. Our car stuck half in and half out of the short driveway, creating a very dangerous situation for us.
Stayed 1 night in Oct 2023
Response from Admiral Inn on Oct 9, 2023
Thank you for bringing your safety concerns to our attention, the safety of all of our guests are paramount. Please don't hesitate to bring any safety concerns you witness, or may have, to the attention of our front desk or security who will deal with it promptly. Thank you for staying with us!

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

6/10 Okay

Marissa

Stayed 2 nights in Sep 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

6/10 Okay

Steve

Stayed 1 night in Sep 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

6/10 Okay

Corey

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel wasn’t anything too special. The carpets in the halls and rooms require a cleaning, the room I stayed in (non-smoking) smelled of smoke. The tub drain was plugged by the stopper before my stay and the faucet leaked my first day/night; by the morning the tub had filled with water. Some outlets didn’t work and the thick blanket provided smelled of body odour. The staff were helpful and friendly but the hotel itself needs to be updated.
Stayed 2 nights in Sep 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review Corey! In the future please don't hesitate to bring questions, comments, or concerns to the attention of our staff.

8/10 Good

J WAYNE, ANN ARBOR

Stayed 1 night in Sep 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

8/10 Good

Zang Li

Disliked: Cleanliness, property conditions & facilities
The A/C is very noisy.
Stayed 5 nights in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

2/10 Terrible

Peter

Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review

2/10 Terrible

Nathan

Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and accommodating. The rooms are very clean and tidy but a little dated. The dining room is very nice and the food was good. It is in a nice location with a very large park and Dundurn Castle across the road. However, the main entrance has steps and no ramp making it difficult to carry luggage into the building and not wheelchair accessible. The front door also doesn't stay open which makes it difficult to get luggage in and out. Great place to stay at a reasonable price.
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review Kim! We do have an entrance near the back door that is wheelchair accessible. Please don't hesitate to ask staff for assistance with anything you might need. We look forward to having you stay with us again soon!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel about a 20 minute walk to Hess Village, a local pub/club area. They have a higher than I expected security deposit on the room, but as the staff explain on check it, it is returned quick upon checkout. I had no issues at the hotel on the one night I stay there.
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review Brian! We look forward to having you stay with us again soon.

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 17, 2023
Thank you for your review!

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 18, 2023
Thank you for your review Amanda!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was good and affordable. Staff was very nice
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 18, 2023
Thank you for your review Brenda! We're so glad you enjoyed your stay with us!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 18, 2023
Thank you for your review!

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Me being picky, 2-4 spots on ceiling peeling off, bed not vey comfotable seemed dated.
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 18, 2023
Please don't hesitate to bring any future concerns you may have to our staff. Thank you for your review Michael!

8/10 Good

Kevin

Travelled with partner
Liked: Amenities
Nice clean quiet
Stayed 1 night in Aug 2023
Response from Admiral Inn on Oct 18, 2023
Thank you for your review Kevin!

6/10 Okay

Rifa

Disliked: Property conditions & facilities
Bathroom was too dirty
Stayed 1 night in Jul 2023
Response from Admiral Inn on Oct 18, 2023
Please don't hesitate to bring any comments or concerns to our staff! Thank you for your review Rifa

8/10 Good

Trudy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathtub still has a faint ring around it. Not happy about that so I would give it a 3 but haven’t seen the sheets yet
Stayed 1 night in Jul 2023
Response from Admiral Inn on Oct 24, 2023
Please don't hesitate in the future to pass along any questions, comments, or concerns to our hotel staff. Thank you for your review.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great beds
Stayed 2 nights in Jul 2023

8/10 Good

BALINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean and comfortable.
Stayed 1 night in Jul 2023
Response from Admiral Inn on Oct 18, 2023
Thank you Balinda!

10/10 Excellent

Geoff

Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I would return to this place. It was very clean and the staff were very friendly. I thought I could hear people in the next room (I do tend to be noise sensitive) so I just put in earplugs. I liked having the beautiful large park across the road to walk in.And the location was very convenient for me.
Stayed 1 night in Jul 2023
Response from Admiral Inn on Oct 18, 2023
Thank you so much for your review Wendy! We look forward to having you stay with us again in the future.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 1 night stay
Stayed here on our way from Niagara to Montreal. Clean and walkable to Dundurn Castle. Would stay again if passing through.
Stayed 1 night in Jul 2023
Response from Admiral Inn on Oct 18, 2023
Thank you so much Rachel! We hope you enjoyed your trip, and we are glad to have been apart of it.

8/10 Good

Bela

Stayed 1 night in Jul 2023

2/10 Terrible

Natasha

Stayed 1 night in Jul 2023

6/10 Okay

YAN

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Blayre

Disliked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Nicholle

Stayed 1 night in Jun 2023

6/10 Okay

Jenna

Travelled with family
Liked: Staff & service
The staff were friendly! The bed was super comfy! The water pressure in the shower was not good, especially for me; someone with thick hair. The hallway outside of our room did not smell good. Thankfully the room itself was clean. I was disappointed that there were people outside the door smoking.
Stayed 2 nights in Jun 2023

8/10 Good

Laurie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is a little tight. It was fine for a cab to drop us off, though.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and accommodating. Rooms are quite big and clean. Super comfy beds and pillows. Great location, away from the noisy downtown area.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023