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Sinceramente un excelente hotel, únicamente que el servicio muy pésimo pero le puse excelente ya que solo había una persona con una atención excelente se llama CARRIE, nos atendió muy muy bien en todo sentido
ALFONSO
Stayed 4 nights in Apr 2023
Response from Molly Mo on May 8, 2023
Dear guest, thank you for staying with us at the DoubleTree by Hilton Guangzhou Zengcheng. I'm sorry that this check-in did not meet your expectations. Your comments have been shared with members of our team. We strive to provide a superior service experience for every customer. So your feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back to our hotel again soon, so as to show you our true standards of service. Thank you.