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Reviews of Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

3.5 out of 5
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel
No.18 Yanjiang Avenue, Xintang Town Zengcheng District, Guangzhou, Guangdong

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was great, their service was good, just the japanese food was not that good in the second floor
Stayed 7 nights in Aug 2019
Response from Crowne Plaza Guangzhou Zengcheng on Aug 29, 2019
Dear guest, Thank you for your recent stay here at Crowne Plaza Guangzhou Zengcheng! We are sorry our Japanese restaurant have not reach your expectations. We will pay attention to food management creation, and provide high quality to make improvements. Sincerely hope that this experience will not affect your impression of our hotel.We sincerely look forward to your visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable environment
clean, nice environment. friendly staff.
Stayed 6 nights in Aug 2019
Response from Crowne Plaza Guangzhou Zengcheng on Aug 13, 2019
Dear guests, thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng and give us high recognition. Your praise makes us feel encouraged. We will share your comments with the staff to encourage them to make more efforts to create a satisfactory time for our guests. Thank you again for your support and look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Crowne Plaza Guangzhou Zengcheng on May 27, 2019
Thank you for your choosing to stay in Crowne Plaza Guangzhou Zengcheng and give us high recognition. We sincerely look forward to your visit again. Have a good day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and perfect service . The manager Bella is a really careful with all the details... I come back next week . Marco Pavia
Stayed 1 night in May 2019
Response from Crowne Plaza Guangzhou Zengcheng on May 27, 2019
Thank you for your choosing to stay in Crowne Plaza Guangzhou Zengcheng and give us high recognition. We sincerely look forward to see you next week. Have a nice day.

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019
Response from Crowne Plaza Guangzhou Zengcheng on May 12, 2019
Dear guests, Thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng. We sincerely look forward to your visit again. Have a good day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is no to close to the fair, but they have free transportation
Stayed 4 nights in Apr 2019
Response from Dear guests, Thank you for choosing to stay in Cro on May 3, 2019
Dear guests, Thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng. The hotel is adjacent to the Dongjiang River view and not far from the center of the city. Shuttle bus service is available during the trade fair. We sincerely look forward to your visit again. Have a good day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything keeps in a good condition. It is still a good choice in this developing district.
Stayed 1 night in Jan 2019
Response from Crowne Plaza Guangzhou Zengcheng on Jan 25, 2019
Dear guest, Thank you for choosing Crowne Plaza Guangzhou Zengcheng. We will continue to provide good service to our guests and bring you more surprises experience! Look forward to serving you again! Have a nice day.

10/10 Excellent

Mango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In that area/district, this is the best hotel. It’s really clean with very comfy bed and pillows. It is near the the DongJiang and have a river view
Stayed 1 night in Dec 2018
Response from Crowne Plaza Guangzhou Zengcheng on Jan 8, 2019
Thank you for your choosing to stay in Crowne Plaza Guangzhou Zengcheng. The hotel is adjacent to the Dongjiang River view . We care every guest experience and we will do better to provide good service for every guest. Look forward to serving you again! Have a good day!

10/10 Excellent

sanddab, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean / fair priced / large rooms & very nice staff
Stayed 2 nights in Oct 2018
Response from Crowne Plaza Guangzhou Zengcheng on May 10, 2019
Dear guests, Thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng. . We sincerely look forward to your visit again. Have a good day.

10/10 Excellent

seongung

Nice and friendly staffs
All staffs are very nice and friendly! Especially, concierge guys are amazing.
Stayed 2 nights in Sep 2018
Response from Crowne Plaza Guangzhou Zengcheng on Jun 13, 2019
Dear guests, Thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng. . We sincerely look forward to your visit again. Have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice of hotel around
Staffs were very helpful. Room was clean. It is definitely my choice of hotel for future visits.
Stayed 1 night in Nov 2017

8/10 Good

Rick, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Guangzhou
Clean large rooms / food good / not much english spoken / Good wifi
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from 广州增城保利皇冠假日酒店 on Nov 8, 2021
尊敬的宾客，感谢您选择入住广州增城保利皇冠假日酒店。我们酒店是增城区第一家国际五星品牌酒店，毗邻母亲河东江。酒店的“月色”西餐厅，装饰优雅而明亮，供应西式自助早、晚餐，让你不出国门亦可享受各国风情。“玄”日本餐厅环境和出品均值得品鉴。给予客人便利和愉快入住体验，是我们的职责和快乐所在。期待您再次光临我们酒店。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店座落東江邊，交通尚算方便！員工熱情有效率，餐飲服務都不錯，有中日西餐！早餐非常豐富，味道好！健身房和泳池都很好！
Stayed 2 nights in Jan 2020
Response from 广州增城保利皇冠假日酒店 on Feb 18, 2020
尊敬的宾客，感谢您选择入住广州增城保利皇冠假日酒店。我们酒店是增城区第一家国际五星品牌酒店，毗邻母亲河东江。酒店的“月色”西餐厅，装饰优雅而明亮，供应西式自助早、晚餐，让你不出国门亦可享受各国风情。“玄”日本餐厅环境和出品均值得品鉴。给予客人便利和愉快入住体验，是我们的职责和快乐所在。期待您再次光临我们酒店。

8/10 Good

stig

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Dec 2019
Response from Crowne Plaza Guangzhou Zengcheng on Dec 13, 2019
Dear guest, thank you for choosing Crowne Plaza Guangzhou Zengcheng. Your affirmation is the biggest encouragement to us. We will continue work hard to provide better experience for guests. Crowne Plaza Guangzhou Zengcheng is the first international brand hotel in Zengcheng District, located at Xintang Town, nearby East River. From hotel to Zengcheng Economic Development Zone and Well-known tourist attractions are within an hour by car. In the future,hotel will be more convenient and the surrounding facilities will be better. We sincerely look forward to your visit again！

10/10 Excellent

margaretling, hong kong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and staff very friendly........................
Stayed 2 nights in Jul 2019
Response from Crowne Plaza Guangzhou Zengcheng on Jul 25, 2019
Dear guests, thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng and give us high recognition. Your praise makes us feel encouraged. We will share your comments with the staff to encourage them to make more efforts to create a satisfactory time for our guests. Thank you again for your support and look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新 硬體設備也都很不錯 但附近蠻偏僻的 沒有甚麼吃的
Stayed 3 nights in Jul 2019
Response from 广州增城保利皇冠假日酒店 on Jul 15, 2019
尊敬的宾客，感谢您入住广州增城保利皇冠假日酒店，并对我们给予认可。我们酒店是增城区第一家国际五星品牌酒店，毗邻母亲河东江。酒店的“月色”西餐厅，装饰优雅而明亮，供应西式自助早、晚餐，让您不出国门亦可享受各国风情；“御公馆”中餐厅拥有保利酒店的经典受欢迎菜式；“玄”日本餐厅环境和出品均值得品鉴。随着未来周边配套设施的完善，酒店将会更加便捷。期待您下次入住！

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要注意使用到店付款,不然没有发票…
Stayed 1 night in May 2019

8/10 Good

Yiu Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Crowne Plaza Guangzhou Zengcheng on Feb 2, 2019
Dear guest, Thank you for choosing Crowne Plaza Guangzhou Zengcheng. Look forward to serving you again! Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-Businesshotel
Gute Zimmer, gutes Preis/Leistungsverhältnis, Etwas abgelegen, aber für Geschäftsreisende in Dongguan unbedingt zu empfehlen. Tolles Frühstück, Personal mit guten Englischkenntnissen, insgesamt bemüht.
Stayed 1 night in Aug 2018
Response from Crowne Plaza Guangzhou Zengcheng on May 12, 2019
Thank you for your choosing to stay in Crowne Plaza Guangzhou Zengcheng. Look forward to serving you again! Have a good day!

10/10 Excellent

yingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Crowne Plaza Guangzhou Zengcheng on Jun 13, 2019
Dear guests, Thank you for choosing to stay in Crowne Plaza Guangzhou Zengcheng. . We sincerely look forward to your visit again. Have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, clean and comfortable. Maybe because we stayed during CNY, we didn’t find much food choice, only room service.
Stayed 1 night in Feb 2018
Response from Crowne Plaza Guangzhou Zengcheng on May 10, 2019
Thank you for your choosing to stay in Crowne Plaza Guangzhou Zengcheng. Look forward to serving you again! Have a good day!

8/10 Good

Chi Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔舒適酒应
房間舒適，早餐款式很多，味道可口

8/10 Good

ALLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務滿意的酒店
服務很棒的新酒店,硬體軟體設備都不錯,水岸景觀視野廣闊,離市區較遠需搭車 雖然酒店名稱是廣州增城保利皇冠假日酒店,實際地點卻是在新塘
Response from General Manager on Oct 9, 2016
尊敬的宾客：感谢您选择入住广州增城保利皇冠假日酒店！我们很荣幸得知您在入住期间拥有愉快的时光。您的满意给予我们前进的动力。酒店是增城区第一家国际五星品牌酒店，位于增城区新塘，毗邻东江，面对美丽东江江景，视野开阔，让人心旷神怡。而且酒店距离中心城区不远，距离恰到好处，酒店装修雅致温馨，员工亲切的笑容备受赞誉，入住可尽享“离尘不离城”的美好感觉。期待您再度光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 9, 2016
尊敬的宾客，感谢您选择入住广州增城保利皇冠假日酒店！您的满意给予我们前进的动力。酒店是增城区第一家国际五星品牌酒店，位于增城区新塘，毗邻东江，环境优雅，视野开阔，商旅、会议设施均尽心为您所想。期待您下次光临！