Guadalupe Vacation Packages

Quiet environment, friendly service and a clean room. Would definitely visit again.

The property is very remote with few onsite facilities. Definitely need to eat at the hotel but food choice poor and was always like warm, they have provided a microwave in the dining room to warm your food which isn’t appropriate when it should be warm to start with. We hired a car but no restaurants or cafes nearby, local town quite deserted. Very little choice, one fish, one meat, pasta, salad, cheese and a small desert selection. No table service, but drinks can be purchased at the bar that were quite expensive. Advertised as a spa hotel with indoor pool which was the reason we booked but this was closed for refurbishment and likely to be for the next 12 months. Outdoor pool far too cold to use and possibly closed, no one went in it for the week of our stay. Check out was 10am, charged us 10€ per hour for additional hour of late check out. No entertainment other than a golf course and a pool table. Room was large and spacious, bed very comfortable but it was full of ants including on the bed. Ants didn’t necessarily bother us but would no doubt be off putting to others. Would not stay again.

The reception area is beautiful. The greeting from the staff was very courteous. The welcome drinks and fruit was a lovely touch

We stayed in the Apartments, not the villas. The photo makes the villas seem bright and sunny, but our apartment, built on a steep hillside and accessed from above by elevator, was cold and got no direct sun or view at all. It is all tile and marble/granite, which would probably make it lovely and cool in the summer, The furniture was not very nice but okay

We had a big problem with the air conditioning. We needed to use it but it wouldn’t turn off automatically so we ended up frozen in the middle of the night