My stay was marred by a cleaning lady who took short cuts. She did not:
1) give me fresh towels
2) clean my cups (with a used tea bag)
3) provide me with fresh toiletries
4) clear my champagne bucket which had become a bucket of water.
When I arrived at the hotel, it must be the same cleaning lady who overlooked the fact that the toiletries given to me were half used.
It is a shame that the property has sloppy staff like this. To be fair, when I complained, the other staff immediately addressed the issues. I also especially liked the staff on night duty at the reception, a gentleman from Portugal. He was really helpful and friendly.
The hotel is one of the closest hotel to the train station, so that was great. However, there is not much to eat around the hotel. When we wanted to dine at the hotel one night when it was raining very heavily, we were told that the restaurant was only opened to “half boarders” and not casual diners like me even though I was a hotel guest! Luckily there are some restaurants up the road. I guess if the hotel had been hospitable enough, they should have made an exception in view of the heavy rain!