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Reviews of The Menhaden

3.5 out of 5
The Menhaden
207 Front St, Greenport, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 96 reviews" "
Rating 8 - Good. 11 out of 96 reviews" "
Rating 6 - Okay. 3 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
excellent experience
Stayed 1 night in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities
Stay was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Perfect for a 3 day getaway! Beautiful hotel, helpful and friendly staff, lovely amenities, all in a charming town.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and in a good location. Great amenities and extras like complimentary snacks and teas and coffees on each floor. There was a bit of street noise that was loud at times, but otherwise a great stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class. Clean, extremely helpful, great location.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with a B & B vibe. Good privacy. They impose a destination/ amenity fee scam, that is supposed to cover stuff that traditionally would be included in a hotel's advertised price, which makes the hotel very pricey. Our room had no water view, but instead over looked a busy downtown street that was an early morning access road to the ferry. Each floor has a snack station in a hallway alcove, loaded with "complementary" snacks, coffee/tea, yogurt, fruit, candy, and fresh baked chocolate chip cookies. Eat your fill: you pay for it in spades with the silly fees.
Stayed 2 nights in Oct 2023

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic The staff was amazing! If I could Nachi, the rest of the staff, and the hotel 6 stars I would.
Stayed 2 nights in Oct 2023

10/10 Excellent

James Austin Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
The hotel was great, great location, great vibe, great rooms, and all around very clean. More over the service was above and beyond. I will definitely be going back to this hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sybille

Stayed 2 nights in Oct 2023

10/10 Excellent

Ulyan, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay! Will be repeating!
Stayed 2 nights in Sep 2023

10/10 Excellent

Karala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable modern hotel with an attentive staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about our stay - the staff is unbelievably courteous, helpful and friendly, from the GM Mario who is hands on with an effortless 5-star service mentality all the way down. Every detail of the hotel is thoughtful and elevated in a warm and inviting way - the place is unbelievably charming and welcoming. From the lobby, bar, galleys, room, and rooftop deck - even the stairwell with plush deep blue carpet and skylight is a nice touch that didn’t go unnoticed. Being right in the heart of town, but an easy walk to the dock, was fantastic as Greenport has really grown into its own with nice shops and great restaurants. We can’t wait to return next year!
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We had a wonderful stay in this ultra clean and ultra chic hotel. We had an emergency that required lots of printing, scanning, and notarizing which Mario the manager helped us with all day. He also arranged a great "oyster experience " with Founders Oyster Farm and a last minute late dinner reservation. The hotel is conveniently located for walking around Greenport. They have hot croissants, yogurt, coffee, juice early each morning on each floor. Then later, there are snacks and delicious hot cookies. Tea, coffee, cold drinks also. There is a large bar/hang out area where one can order a drink, or go across the street to the various delis and being a meal in. Also, a lovely coffee shop with all barista choices and charcuterie, cheese, snack.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Boutique hotel in downtown Greenport! I will be back 😊
Stayed 1 night in Jul 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Everything was perfect.
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Peter

Stayed 1 night in Apr 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fabulous hotel in a great location. Employees were so helpful, Nachi at the front desk was just wonderful. Looking forward to next visit!
Stayed 1 night in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room !!
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastien

Stayed 1 night in Mar 2023

10/10 Excellent

Estelle T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Brandon

Stayed 1 night in Feb 2023

10/10 Excellent

Ronita

Stayed 1 night in Jan 2023

10/10 Excellent

Wylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed at. Incredibly friendly service, the amenities were second to none, and the location was absolutely perfect.

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

John, Rockville Centre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate hotel with kind staff

8/10 Good

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located boutique hotel with a B&b vibe. Friendly helpful staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel Experience ever
The best hotel experience ever. Mario, John and crew took amazing personal care of every detail. Champagne on arrival. Reservations for dinner. I even forgot my wallet and Mario offered to lend me cash. UNHEARD OF! Thank you guys for a fabulous stay!
Stayed 1 night in Dec 2022

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Place, Poor Customer Service
I rarely post reviews but this is warranted. Menhaden very nice upscale place but they need to address customer service, specifically the issue of a $35 amenity fee. We noticed on our invoice and inquired what it consists of. We were told it covers parking (parking lot was full- parked in street), WiFi (this is free in every hotel I’ve ever stayed in), and access to the galley (we were told at checkin this was complimentary). When we raised these issues we received a surprising amount of push back. Overall it’s a deceptive practice and the hotel should consider how it treats its guests. They eventually offered a $75 gift card in lieu of a credit, do not think we’ll return based on how they treated us.
Stayed 1 night in Dec 2022

10/10 Excellent

Sean, Cincinnati

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the personal touches and staff of this hotel. Beautifully appointed. Great amenities, including rooftop firepit overlooking bay.
Stayed 1 night in Nov 2022

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Horribly overpriced. the final financial insult was the $35 per person ‘amenities’ charge. We were led to believe the ‘galley’ was a supply of ‘complimentary’ coffee and snacks. On top of paying a ridiculous $300 per room, this was a blow.
Stayed 2 nights in Nov 2022

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have never been more impressed than with this hotel. From the fresh croissants to warm cookies at night and to all the details in between.
Stayed 2 nights in Nov 2022

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2022

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Menhaden! Five star service all around. We can’t wait to come back!
Stayed 1 night in Oct 2022

10/10 Excellent

Jane, Flushing

Stayed 1 night in Sep 2022

6/10 Okay

Jonathan

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back…
Great stay. Clean, new hotel with friendly staff. Tastefully decorated common space with nice rooftop desk. Complimentary pantry on each floor. Quiet and convenient.
Stayed 3 nights in Aug 2022

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Zero room amenities for a over priced tiny room.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, staff, location
Stayed 2 nights in Jul 2022

10/10 Excellent

monica

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Menhaden is a beautiful property with high-end, chic decor. The amenities cost may not reflect the food and beverage choices (which are very nice), but the bicycles and roof deck are very great touches. Unfortunately, our room on the upper floor was quite noisy as we were below the main air handling units. For an "eco-friendly" place it was odd to walk into the common spaces on the main floor which are kept at well under 70 degrees and then to find that the front door remained open, streaming out cold air on a warm summer day. Disconcerting. When we entered our room it was 69 degrees. Prices are on the high side for this area but the hotel is very good overall.
Stayed 1 night in Jul 2022

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only 16 rooms in this boutique hotel making it intermit and charming. The hotel manager, Mario, and staff Colin were off the chart great. I especially like the homemade cookies by the rooftop deck with a view of the water and firepits. Each floor has a well stocked galley. This will now be a yearly stop for me! P.S. did I mention the Renovation Hardware furnishings in the rooms. Classy
Stayed 2 nights in Jul 2022

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cute boutique hotel is centrally located in Greenport. You can walk to restaurants, brewery, shops and local attractions! It has a beautiful rooftop overlooking the water, where you can relax during the day or at night by fire pit. The manager, Mario, was just terrific. He went out of his way to make sure we got a tour of the hotel and that all our needs were met. The staff is very friendly and very accommodating as well!!! Would highly recommend staying at the Menhaden:)
Stayed 2 nights in May 2022