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Reviews of Quality Inn & Suites Greenfield I-70

2.5 out of 5
Quality Inn & Suites Greenfield I-70
2270 N State St, Greenfield, IN

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 642 reviews" "
Rating 8 - Good. 224 out of 642 reviews" "
Rating 6 - Okay. 85 out of 642 reviews" "
Rating 4 - Poor. 58 out of 642 reviews" "
Rating 2 - Terrible. 35 out of 642 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on May 8, 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front row seat at Totality Solar Eclipse. Staff was awesome
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

8/10 Good

Nikole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find off of the freeway at night. Drove right past it.
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

6/10 Okay

Cynthia

Travelled with family, Travelled with partner
Liked: Staff & service
This is an older property which is showing its age but adequate. Staff were friendly and responsive.
Stayed 2 nights in Apr 2024
Response from Management on Apr 10, 2024
Thanks for your feedback. We appreciate your business.

10/10 Excellent

Martha, Bella Vista

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in Staff Very Friendly. Room clean and adequate. Quiet. Felt safe.
Stayed 1 night in Apr 2024
Response from Management on Apr 6, 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 Excellent

Frank

Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 4, 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

10/10 Excellent

Carleen

Stayed 1 night in Mar 2024
Response from Management on Apr 4, 2024
Thanks for your feedback. We appreciate your business.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 31, 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and staff was very sweet
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, amenities
A little dated. However it was clean. Smelt musty. Breakfast was nice.
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank you for your kind comments. We appreciate your stay with us.

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Every staff member was so kind to our family. Our children ended up getting sick & they were very helpful in making sure we had everything we needed. The cookies in the evening were a nice treat as were the dog treats for our little pup. The AC did not work as well in our room but they did offer to switch us rooms and even discounted our stay. Thank you Quality Inn!!
Stayed 6 nights in Feb 2024
Response from Management on Feb 21, 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay and look forward to serving you again.

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 15, 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Management on Feb 7, 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Great staff and clean facility!
Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thank you for your kind comments. We appreciate your stay with us.

10/10 Excellent

Jessica

It was clean and easy to find.
Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thank you for sharing your experience. We appreciate your stay with us.

10/10 Excellent

Kate

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Very friendly staff, good accommodations
Stayed 1 night in Dec 2023
Response from Management on Feb 7, 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on Feb 7, 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was pretty nice and clean. The beds were comfortable and it had a crib for the baby.
Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay and look forward to serving you again.

10/10 Excellent

Bethann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and clean
Stayed 2 nights in Oct 2023
Response from Management on Feb 7, 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay and look forward to serving you again.

8/10 Good

Roberta

Stayed 1 night in Dec 2023
Response from Management on Feb 7, 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Management on Feb 7, 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on Feb 7, 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

10/10 Excellent

ARTHUR

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to leave your feedback. We are glad you enjoyed your stay.

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 23, 2023
Thanks for your feedback. We appreciate your business.

10/10 Excellent

Kristen, Pittsford

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and very friendly and welcoming staff. Convenient location.
Stayed 1 night in Nov 2023
Response from Management on Nov 12, 2023
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 Excellent

Craig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was more than continental. We thought this was almost a regular breakfast. A definite "win" that we were not expecting.
Stayed 1 night in Nov 2023
Response from Management on Nov 9, 2023
Thank you for your kind comments. We appreciate your stay with us.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Nov 9, 2023
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

2/10 Terrible

Rodger

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing about this place, I didn't like more than I care to waste time on. I DO NOT RECOMEND THIS PLACE AT ALL.
Stayed 2 nights in Oct 2023
Response from Management on Nov 4, 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, except no elevator
Hotel is older, but in good condition and clean. Only downfall was my room was on the second floor and the hotel does not have an elevator. The Desk Clerk was very helpful and carried y 2 main bags up the stairs.
Stayed 2 nights in Oct 2023
Response from Management on Oct 24, 2023
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

6/10 Okay

Earl

Travelled with family
Liked: Cleanliness, staff & service
Needs improvements and updates
The kind and helpful customer service offered by the front desk just can't quite balance out the old and lacking building. They have tried to make some small updates (like extra outlets/USB ports on the nightstand), but things like a cramped bathroom without hooks to keep towels and clothes off the floor make it difficult to say good things about the physical space.
Stayed 1 night in Oct 2023
Response from Management on Oct 24, 2023
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, well took care of. Staff was very nice and courteous. Had a good breakfast. Quite place Would use the plce again. The only thing that was bad was the TV. Was not working right.
Stayed 2 nights in Oct 2023
Response from Management on Oct 22, 2023
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. Your review will help us improve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Welcoming and helpful staff, even at 3 am. The room was clean and comfortable.
Stayed 1 night in Oct 2023
Response from Management on Oct 24, 2023
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took 3 people to check in. Room was shabby and not clean. Shower had soap and hair on the wall. There was no shampoo either.
Stayed 1 night in Oct 2023
Response from Management on Oct 22, 2023
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. Your review will help us improve.

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great hotel
Hotel smelled, drains clogged and service ok
Stayed 1 night in Oct 2023
Response from Management on Oct 22, 2023
Thank you for your feedback. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 15, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 13, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Management on Oct 8, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

8/10 Good

Kurt

Liked: Staff & service, amenities
Good location and good price. Needs renovation.
Stayed 1 night in Sep 2023
Response from Management on Sep 25, 2023
Thanks for your feedback. We appreciate your business.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 22, 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Good

steve, newholland

Liked: Cleanliness, staff & service, property conditions & facilities
close to highway
Stayed 1 night in Sep 2023
Response from Management on Sep 22, 2023
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok, would have like a few more items on the breakfast like biscuits and gravy and/or sausage.
Response from Management on Sep 3, 2023
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Mixed bag
Check-in was friendly and fast. The pool was out of service, and signs posted about it. While the location was clean, with updated bathrooms and updated surfaces, the carpet was stretched/bunched in the room, causing a tripping hazard. The provided USB outlets did not work, but the normal outlets in the same device did. The carpet outside the conference room was stained and looked old.
Stayed 1 night in Aug 2023
Response from Management on Sep 3, 2023
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. Your review will help us improve.

6/10 Okay

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on Sep 4, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very pleasant and helpful.
Stayed 2 nights in Aug 2023
Response from Management on Aug 28, 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

6/10 Okay

Carolyn

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
There was no cleaning of the room the whole 4 nights we were there and the pool is out of service and the carpet in the hall way and stair was filthy
Stayed 4 nights in Aug 2023
Response from Management on Aug 27, 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.