All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Expressway Suites by Choice Hotels on May 21, 2024
Good Afternoon Merlin, we are glad you find us a good place to stay and we hope you stay with us again!
6/10 Okay
Sandra
May 16, 2024
Sandra
Stayed 3 nights in Apr 2024
Response from Expressway Suites by Choice Hotels on May 21, 2024
Hi Sandra, we would love to hear you feedback on how to improve. We hope you choose to stay with us in the future!
10/10 Excellent
Penny
May 10, 2024
Liked: Staff & service
Convienient and affordable
Penny
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Penny,Thank you for visiting Expressway Suites of Grand Forks. We are glad you enjoyed our affordable prices and convenient location! It was a pleasure having you as our guest, and we hope to welcome you back again soon.
The staff was friendly and it was close to areas i wanted to go.
James
Stayed 1 night in May 2024
Response from Expressway Suites by Choice Hotels on May 10, 2024
Hi James, we are glad you had a positive experience with our staff and the location was suffice! We hope you choose to stay with us again!
6/10 Okay
Tina
May 10, 2024
Tina
Stayed 1 night in May 2024
Response from Expressway Suites by Choice Hotels on May 14, 2024
Good Afternoon Tina, we are glad you chose to stay with us on your trip to Grand Forks! Please feel free to reach out to let us know where we can approve!
Response from Expressway Suites by Choice Hotels on May 6, 2024
Dear Eva,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Expressway Suites of Grand Forks!
Response from Expressway Suites by Choice Hotels on May 6, 2024
Dear Sarah,We're thrilled you had a pleasant stay with us at Expressway Suites of Grand Forks! Our top priority is providing a welcoming and comfortable experience for our guests, and we're glad our staff and accommodations met your expectations. We look forward to welcoming you back soon!
Everything was neat and clean. Really enjoyed the manager's social on Wednesday evening. Treated to delicious food and free drinks. Travelers sat and visited during the social.
John
Stayed 1 night in Apr 2024
Response from Expressway Suites by Choice Hotels on Apr 30, 2024
We are very glad you enjoyed your stay John! We love doing managers social and are glad to hear the guests love it as well! Please visit us again soon!
Dear Mike,Thank you for choosing Expressway Suites of Grand Forks. We appreciate your patronage and your honesty. Our team is committed to continuous improvement, and we hope to exceed your expectations on your next visit!
6/10 Okay
Bill
Travelled with partner
Apr 22, 2024
Disliked: Property conditions & facilities
Location was good only comment is room needs new bed!
Bill
Stayed 1 night in Apr 2024
Response from Expressway Suites by Choice Hotels on Apr 23, 2024
Hi Biil, we are glad you found our location to be good! We did just get new beds in all of our rooms and would love to here why there was an issue if you would like to call the front desk! We hope you choose us on your next stay to Grand Forks!
Response from Expressway Suites by Choice Hotels on Apr 22, 2024
Dear Wendell, Thank you for choosing Expressway Suites of Grand Forks and sharing your review! We're glad to hear our location was well-suited for your needs, and we hope to welcome you back soon
When we first arrived we showed up at 2 the guy said check in is at 3 and his boss wouldn’t be happy if he checked us in, we travel A LOT and most places by 2 will have some rooms ready to go, the cleaning staff were having a hard time keeping up with the turnover and actually talked about quitting from down the hall with the front desk person and she said take me with you! So not a great impression so far. Guy suggested we can go for a swim till room was ready which we did. After the swim my hubby went to ask for towels cause there was none and he said the girl was rude about it. First room we were put in was dirty and used towels left from last guests. Guests above us were horribly noisy and when we let front staff know they could care less or didn’t believe it till we took them to our room & let them here the amt of noise. They apparently talked to the ppl upstairs but the noise didn’t change. Once we came back from dinner they moved us to a different room that was much quieter and a lil cleaner. ( found garbage behind the couch when we opened it up for the bed) We again went for a swim and no towels, not once during our stay did they have pool towels. I asked if I could speak with the manager and on the day we were leaving turns out the girl was the manager and she had a very poor attitude and leadership skills which is obviously reflected and passed onto her staff. I let her know I’d follow up with the chain, she was unapologetic for the cleanliness of our rm.
Melly
Stayed 1 night in Feb 2024
Response from Expressway Suites by Choice Hotels on Mar 25, 2024
Good Morning Melly, we will be looking into these issues and seeing where we fell flat. We hope if you choose to stay with us again it is a better experience. Have a great day!
Response from Expressway Suites by Choice Hotels on Mar 18, 2024
Thank you Michelle for the great review, we hope to see you again on your next visit!
6/10 Okay
Celine
Mar 17, 2024
Liked: Staff & service
Celine
Stayed 2 nights in Mar 2024
Response from Expressway Suites by Choice Hotels on Mar 25, 2024
Good Morning Celine, thank you for the review, if you could call the front desk to know us how we could approve we would appreciate it. We hope you stay with us again!
4/10 Poor
Chris
Mar 16, 2024
Chris
Stayed 2 nights in Mar 2024
Response from Expressway Suites by Choice Hotels on Apr 8, 2024
Hi Chris, if you would like to reach to the front desk and let us know how to improve we would appreciate it. Thank you!
The only thing we noticed that could have been improved was the hair of previous guests on the blankets and some of the bedding in the room. Appreciate the want to save water on laundry, but …
Jessica
Stayed 1 night in Feb 2024
Response from Russ on Mar 1, 2024
Thank you for your review. It is very important to us. We hope you think of us again on your next visit to Grand Forks.
Towels had blood on them. Switched to a different room with dirty sheets
Christopher
Stayed 2 nights in Feb 2024
Response from Russ on Feb 26, 2024
Thank you for your feedback. I'm sorry that things did not go so well. I will share your feedback with housekeeping and ensure they are meeting guest expectations.
Hi Pamela. Thank you very much for your review. It is very important to us. I am so happy you enjoyed your stay.I hope you think of us again on your next visit to Grand Forks.
Thank you Michael. I appreciate your feedback. It is important to us.I hope you think of us again on your next visit to Grand Forks
6/10 Okay
Allison
Travelled with family
Feb 20, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Good but old
We have stayed at this hotel for years. Love this hotel!!! But…. Renovations and improvements are needed. Time to start replacing some furniture. Pool was clean but could use a good painting so it looked clean.
Allison
Stayed 3 nights in Feb 2024
Response from Russ on Feb 20, 2024
Thank you for your feedback. It is important to us. You will be happy to know that we are indeed scheduled for a full renovation starting later this year or very early next year.Please think of us again on your next visit to Grand Forks
Check in time 3:00pm. Receptionist can't accept check in 15 mins before 3pm, even room is cleaned. Not friendly service.
Ying
Stayed 1 night in Feb 2024
Response from Russ on Feb 19, 2024
I'm sorry your stay wasn't as you had hoped. It is hotel policy that check in time is 3:00pm. Though we do try to accommodate guest, it is not always possible to allow guest to check in before check-in times.
Really good spot. Rooms were spacious. Bedding was dirty. We had to change the sheets ourselves. They are understaffed, but the staff who was there was working super hard to give a nice experience. Breakfast was good. Hot tub could use a cleaning.
Anthony
Stayed 2 nights in Feb 2024
Response from Russ on Feb 19, 2024
Thank you for your feedback. It is important to us. I will share it with the staff.Please think of us again on your next visit to Grand Forks.
I always enjoying staying here from time to time. It's convenient, comfortable, clean, quiet, and comes with a great breakfast. The staff is always friendly. Parking is easy, and there are plenty of options nearby for food. Thanks so much for another great stay!
Sasha
Stayed 1 night in Feb 2024
Response from Russ on Feb 19, 2024
Thank you for your feedback. It is important to us. I will share it with the staff.Please think of us again on your next visit to Grand Forks.
10/10 Excellent
Evan
Feb 17, 2024
Evan
Stayed 1 night in Feb 2024
Response from Russ on Feb 19, 2024
Thank you for your feedback. It is important to us. I will share it with the staff.Please think of us again on your next visit to Grand Forks.
10/10 Excellent
Lorin
Travelled with group
Feb 16, 2024
Great place to stay. Love the manager specials there. And the breakfast even during the week. Going to come back for 2 nights.
Lorin
Stayed 1 night in Feb 2024
Response from Expressway Suites by Choice Hotels on Feb 16, 2024
Thank you Lorin for the great review! We are glad to hear you enjoyed your stay are will look forward to seeing you again!
This property needs to be cleaned, room and bathroom was dirty.
Dennis
Stayed 1 night in Feb 2024
Response from Russ on Feb 6, 2024
I am sorry about the condition of your room. We are working diligently to prevent these kinds of issues. Please consider us on for your next visit to Grand Forks and allow us the opportunity to show you we are a destination of choice.
6/10 Okay
Gessner
Business traveller
Feb 5, 2024
Quite area to stay, complimentary breakfast was sparce, pool is very small -more like the size of a large hot tub which they also have.
Gessner
Stayed 1 night in Jan 2024
Response from Russ on Feb 5, 2024
Thank you for your feedback. It matters to us. Please think of us again the next time you are in Grand Forks.
Very comfortable, clean and friendly. Didn't spend a lot of time there, but the time i did was pleasant.
Joel
Stayed 1 night in Jan 2024
Response from Russ on Feb 2, 2024
Thank you so much for your feedback. It is very important to our team. I am glad you enjoyed your stay and I hope you think of us again the next time you are in Grand Forks.
8/10 Good
James
Feb 1, 2024
Friendly
James
Stayed 2 nights in Jan 2024
Response from Russ on Feb 2, 2024
Thank you for your recent stay and review. It means a lot to us.I hope you choose us again on your next visit to Grand Forks.
Good morning Craig,Thank you for your feedback. It is very appreciated and important to us.I hope you choose us again on your next visit to Grand Forks.
For the most part this room was perfect for what we needed. My only grip is that we had to use the sofa bed and when we pulled it out the mattress was kind of gross. My son said he could feel every spring and there were stains on it one of which looked like a pee stain because it was yellow in color. Otherwise the rest of the room was very nice.
Verified traveller
Stayed 1 night in Jan 2024
Response from Expressway Suites by Choice Hotels on Jan 29, 2024
Good Morning, thank you for the positive review. We are working on upgrading our rooms and the comfort, so hopefully the next time you stay we will have new pull out couches. We hope to see you again soon!