Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable piece of Paradise

Posted 30-Jul-2015
Cons: Improvements more live local music throughout the day
My wife and I visited the Island for our Anniversary and had a fabulous trip. I would recommend skipping the restaurants on premise and venturing out across the street to Legendz or up the road for some of the best shrimp tacos in the world at Casa 43. If you enjoy Snorkeling all you have to do is go right off the shore about 50 ft and see some amazing sea creatures. I would also recommend taking the bus up the street to Cemetery Beach for some great snorkeling as well. All in all a fabulous vacation spot.
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Great Stay! Will Return Again and Again.

Posted 21-Jul-2015
This trip to Grand Cayman was fabulous. The Westin was an awesome location. The staff were amazing when I first walked in the door. Every time I passed by a Westin employee, they asked if they could help with anything and how was my stay going. This shows they appreciate your visit. The location on Seven Mile Beach was fabulous. I believe this was one of the largest beach areas. Once again, very good service on the beach from Westin staff. Continuously checking to see if you needed anything. Water sports were plentiful on this beach as well. From scuba to paddle boarding, they have it all covered by a partnership with Red Sail Sports. I would definitely recommend this location to anyone who is looking for relaxation and the total package of a full staffed resort. We will definitely return again and again.
Comment from Hotel Management
27-Jul-2015 by HotelMgmt, Hotel Management
It's so wonderful to hear that your stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa was such a great experience and that you will be returning again and again! We're thrilled that you enjoyed so many aspects of your stay including our amazing staff. Our number one priority is our guests and we strive to make everyone feel welcomed, cared for and appreciated. All of us here are looking forward to your return, and we hope it's soon.
3 out of 5
by A verified traveller from texas

Posted 20-Jul-2015
Pros: nice beach, good pool, beach service
Cons: cleanliness, mattress stained, air vents covered in dust. sheets smelled. trash not thrown out everyday. mattressand pillows were uncomfortable
everything was ok, but room cleanliness was a big disappointment.
Comment from Hotel Management
28-Jul-2015 by HotelMgmt, Hotel Management
Although we are glad that our beach and pool were enjoyed by you, we cannot tell you how disappointed we are to learn about the issues you mentioned. Please accept our sincere apologies if your room was not in its best condition. Your comments will be reviewed with our Director of Housekeeping to reinforce the importance of the high standards we have in place. It is the goal of our resort to provide our guests the very best service and when we fall short of doing so, it is important for us to know. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice On beach with chairs and umbrellas

Posted 20-Jul-2015
The staff is friendly and helpful in booking activities. The hotel is on the beach with Beach chairs ,umbrellas,towels ,food and beverage service available. You can get a cab at hotel or a bus in front of hotel.
Comment from Hotel Management
27-Jul-2015 by HotelMgmt, Hotel Management
Thank you for sharing your comments regarding you recent stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We are delighted you enjoyed our friendly staff as well as the ability to order food and drinks while relaxing on the beach. Please come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

Great beach location!

Posted 19-Jul-2015
Easy check in, located in walking distance to MANY restaurants. Easy to use bus transportation to go to Georgetown or West Bay. Definitely feels safe walking around, even walking the beach at night. Visited July 2015. As this is a resort area, would recommend more evening activities (even music!). Beach service was good-needed more servers and happy hour drink selections. The ENTIRE ISLAND lost electricity and plumbing for many hours on Friday. Both eventually came back on around lunch time and no further issues afterwards. Even though this wasn't a problem specific to the Westin, I am amazed they (and other resorts) did not have generator power nor did they compensate the guests for less than desirable service.
Comment from Hotel Management
27-Jul-2015 by HotelMgmt, Hotel Management
Thank you for sharing your comments and suggestions. We're so glad that our location on Seven Mile Beach was enjoyed by you. We do however wish to apologize for any inconveniences you may have experienced during the outage on the island and hope any impact to your overall visit was minimal. I hope to have a future opportunity to welcome you back again to The Westin Grand Cayman Seven Mile Beach Resort & Spa.
5 out of 5
Recommended
for Couples
by A verified traveller

Convenient location and right on the beach!

Posted 16-Jul-2015
Very relaxing place to get away on a couples vacation!
Comment from Hotel Management
20-Jul-2015 by HotelMgmt, Hotel Management
Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're so happy that our beachfront location was enjoyed by you and that you found our resort to be a relaxing place for a couples vacation. We hope that you will allow us the pleasure of welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel, beautiful beach!!

Posted 12-Jul-2015
Beautiful beach, the cabanas were very reasonable, and the food was great! (Definitely recommend the fish tacos!) We had Laura as our waitress one day when we had a cabana, best waitress ever!! She took great care of us! Would definitely recommend this hotel. The food is pricey, but I think it is everywhere in grand cayman. The hotel room was okay.. Kind of smelled like mold. Overall, great experience. Will definitely go back!
Comment from Hotel Management
20-Jul-2015 by HotelMgmt, Hotel Management
Your recommendation of The Westin Grand Cayman Seven Mile Beach Resort & Spa is greatly appreciated. Thank you for sharing your comments and letting us know about the great food and service you received. We're thrilled you had such a nice time and hope that you will return soon for another wonderful stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ

great location on 7 mile beach.

Posted 7-Jul-2015
Pros: location
Cons: maid service
Location: Great breakfast and lunch acroos the street at "Eats Cafe"
Convenient to walking to restaurants. Some days the room was not cleaned till mid-afternoon. We were not provided with turndown service the first three days. The bell boys were very friendly and knowledgable. However the concierges were just ok. One sent us to a restaurant that was closed on a Sunday. They should know better! Beach is beautiful but lots of rocks. Bring snorkel gear, fish can swim right up to you.
Comment from Hotel Management
13-Jul-2015 by HotelMgmt, Hotel Management
Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa and for sharing your feedback with us. We do appreciate that in your review, you have included how much you enjoyed our location on the beautiful Seven Mile Beach; however, we regret the inconveniences you encountered with regard to housekeeping and the dining advise you were offered. We hope that the next time you are visiting the island, you will allow us the pleasure of welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Weekend Getaway

Posted 6-Jul-2015
Pros: Everything was great, the pool could be bigger but we were by the beacj most of the time
Cons: Pricing on the food was a bit expensive, it could be more reasonable
Excellent hotel by the beach, we enjoyed our stay and were able to do a lot without renting a car.
Comment from Hotel Management
13-Jul-2015 by HotelMgmt, Hotel Management
Thank you for letting us know that your weekend getaway to The Westin Grand Cayman Seven Mile Beach Resort & Spa was an excellent experience. We're so glad you enjoyed your time with us and hope that we can welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from texan

Great location

Posted 5-Jul-2015
Beautiful beach and great beach services, like chair set up and towels. Daily resort fee of $45 very steep considering cost already paid for room. Wifi was great. Housekeeping very subpar and not very responsive for such a costly hotel. Room had a musty odor. Great location and red sail sports right there was awesome. Take advantage of free amenities like paddle boarding in morning and sail to rum point. They even blow up your own floats. I would stay there again but would discuss housekeeping with staff ahead of time and change rooms unless they all smell that way because they are on beach. It's such a great location and very beautiful appearance that the negatives wouldn't prevent me from staying there again. Just a bit disappointing based on high cost that it wasn't excellent in every area. Concierge very helpful, tho.
Comment from Hotel Management
13-Jul-2015 by HotelMgmt, Hotel Management
We are extremely grateful when our guests reach out to us to let us know what made their stays enjoyable and also what areas we need to spend more time and attention on. While we are thrilled that you enjoyed so many aspects of your stay including our stretch of Seven Mile Beach and the paddle boarding, we were saddened to hear about your disappointment regarding housekeeping. We hope to have the pleasure of welcoming you back soon to The Westin Grand Cayman Seven Mile Beach Resort & Spa.