Ratings based on 485 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Jess from Chicago
Great hotelPosted 22-Nov-2013
Pros: Location on beach. Mature crowd (not rowdy or noisy)
Cons: WIFI is a must
The hotel was nice, but for the price, should be a little better. The 'free' WIFI was out for about 14 hours which was inconvenient & the AC in the room didn't feel very cool at the lowest setting. The shower leaked water & made a dripping noise. For a pricier hotel, I expect a little better.
25-Jan-2013 by HotelMgmt
Thank you for sharing your comments with us: we value all feedback positive or otherwise. Although we are glad that you enjoyed our beachfront location, we regret that while staying with us you encountered some difficulties. Please accept our apologies for any inconveniences. We hope that the next time you are visiting the island you will allow us the pleasure of welcoming you back.
for Everyoneby A verified traveller
Always rely on the Westin, add sun and sandPosted 18-Oct-2013
Love the reliabilty of the Westin standards. Add sun and sand and it only gets better. Only challenge on this trip was the hotel was under renovation and we were not informed before our stay. The sap was closed for 2 days, restaurant partial open and lots of construction noise. The hotel did provide a $100 credit when asked. This was low season in the island but I would advise calling first to check if renos are complete
21-Jan-2013 by HotelMgmt
We are thrilled that the combination of sun, sand, and The Westin Grand Cayman Seven Mile Beach Resort & Spa made for a delightful time for you. Please accept our apologies if any of the improvements being done at the resort were disruptive; we hope any inconvenience was minimal. The next time you are visiting the island we hope that you will allow us the pleasure of welcoming you back.
for Everyoneby Best place
I am trying to hit the Excellent buttonPosted 13-Oct-2013
I hit excellent to all your questions but I am on my iPhone and its not letting me. I am coming back in January and I want to stay there again. So if the questions are not showing up correct all my answers are excellent I feel bad I can't fix it it is showing orange so I am not sure what that score is? So excellent to everything everyone was wonderful and I was traveling alone and felt super safe thank you so much! See you in January!
for Everyoneby A verified traveller
Westin never let's me down...great experience!Posted 3-Oct-2013
Beautiful location...very convenient to attractions
for Everyoneby david from san antonio
Great location.Posted 1-Oct-2013
Pros: Friendly staff
Cons: nothing that had to do with the hotel.
Location: location is great. right across the street are 2 very good places to eat. Eats and Legandz. Good breakfast and dinner.
Stayed at the Westin for 4 nights. The hotel is nice and the staff was very friendly. Allot of the bad reviews i read about this hotel was the lack of beach chairs and umbrellas. Since my stay was in September I had no problem getting a chair or umbrella at anytime of the day. Overall I am very pleased with my stay, the waitresses at the pool and beach were very friendly. The food and drinks are a bit expensive but you are in grand cayman so everything is expensive. I would recommend this hotel.
for Getaway With Friendsby Kelly from Ohio
Fantastic Relaxing TripPosted 30-Aug-2013 on Hotels.com
This hotel is perfect for relaxing on the bach or pool. The service was fantastic without being pushy. The rooms were great and the comforts are well worth it. The beach area is very clean and had plenty of umbrellas and chairs for everyone. It was amazing how much space you had but were still around people to talk to. The on site resurant had great food and great prices. With a small conveince store that can arange string ray city trips just across the street I will be staying here again on my next trip.
Recommendedby A verified traveller
Posted 26-Aug-2013 on Hotels.com
Service could be better! Housekeeping needs to improve on their service!
for Everyoneby west west from VA
except the staff the beach is very nice at leastPosted 21-Aug-2013
Pros: only the beach
Cons: staff serving
Location: renovate the hotel
its very hard to get the staff to serve you.Barely or at least never in my case I heard the phrase "you're welcome" after a thank you". Ah the staff serving at the beach keeps bothering every minute about a drink.
26-Jan-2013 by HotelMgmt
Thank you for taking the time to post a review and to share comments on your recent stay. I apologize if our associates did not provide more personalized service to you, and will share this review with our entire team. It is our hope to welcome you back and provide you with an experience that exceeds your expectations.
for Everyoneby Erika from San Diego Ca
Great Beach, perfect for FamiliesPosted 20-Aug-2013
Pros: The Beach, pool was smaller then pictures showed. The pool side cocktail bar was great, pina coladas and cayman mama's....try them... yum.
Cons: Breakfast foods. The café was way to expensive for a small bagel/muffin.
Location: Turtle farm, Sting ray alley, additional snorkel sites. Drove to other side of island....
Great beach, plenty of activities provided by Red Sail Sports. Visit the turtle farm (all ages) and sting ray alley... good for kids 7 and up. The Food at the hotel was good, pricey but good. We had some issues with room, but the staff took care of promptly. Would recommend hotel.
for Getaway With Friendsby Ray from Utah
Combo Business and VacationPosted 20-Aug-2013 on Hotels.com
Had a great time for my first trip to Cayman. Great location and great service. A very good location in the middle of 7 mile beach. The gym is good but needs more weights for strength training. Great food at all restaurants and also some great restaurants around. Also the dive shop had great service and average price with other dive shops