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Reviews of The Monument Guesthouse

3 out of 5
The Monument Guesthouse
49 Havelock St, Gqeberha (Port Elizabeth), Eastern Cape

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 8 out of 33 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ronewa

Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Lunga

Liked: Property conditions & facilities
View and clean
Stayed 1 night in Mar 2024

8/10 Good

Brayton

Stayed 1 night in Feb 2024

6/10 Okay

Malvina

Travelled with family
Disliked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Yasaar

Stayed 1 night in Jan 2024

2/10 Terrible

Loyiso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Keashon

Stayed 1 night in Aug 2023

2/10 Terrible

Nandipha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a scam, the building is not operational , I was told the guesthouse burned down when I went for check -in, I did not even get a refund , I had to make other arrangements for my accommodation. That is not acceptable.
Stayed 1 night in Aug 2023

8/10 Good

ASSERT

Stayed 1 night in Aug 2023

6/10 Okay

N

Stayed 1 night in May 2023

2/10 Terrible

Celino

Stayed 1 night in May 2023

2/10 Terrible

Ntomboxolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me thank you,place is crowded
Could’nt stay,i left as soon as i could,rooms close to reception,noise all over you can here ppl talking on other rooms,only desperate people will stay there
Stayed 1 night in Jul 2022

10/10 Excellent

Simamkele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10, would definitely recommend. Coming back here soon. 💯
Stayed 1 night in Jun 2022

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
Stayed 1 night in Apr 2022
Response from Ali on May 17, 2022
seeing you happy is our ultimate goal and we glade you enjoyed your stay with us and we hope to see you again soon till then stay blessed

2/10 Terrible

Stephan

Stayed 1 night in Mar 2022
Response from Ali on May 17, 2022
thank you so much for supporting us and we are glade we could make you happy during your stay with us we hope to see you again till then stay blessed

10/10 Excellent

Tamlyn

Stayed 1 night in Apr 2022
Response from Ali on May 17, 2022
we are glade you enjoyed your stay with us and thank you for supporting us we hope to see you again soon till then stay blessed

10/10 Excellent

Zenande

Stayed 1 night in Apr 2022
Response from ali on May 17, 2022
thank you for your support and we are glade you enjoyed all we had to offer we hope and wish to see you again

10/10 Excellent

Buyisiwe Msabala

Stayed 1 night in Feb 2022
Response from Alie on Feb 20, 2022
Thank you for staying with us .we look forward to seeing you again

10/10 Excellent

Renie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Alie on Jan 9, 2022
We know you had many options to choose from we thank you for choosing us

8/10 Good

Lukhanyiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Alie on Jan 7, 2022
Thank you Lukhanyiso.we look forward to hosting you again when you're in port Elizabeth

10/10 Excellent

Cindy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Alie on Dec 29, 2021
thank you Cindy for having stayed with us. we look forward to seeing you soon

10/10 Excellent

Siyabulela

Stayed 1 night in Dec 2021
Response from alie on Dec 28, 2021
Thank you siya for staying with us on behalf of the staff we thank you

10/10 Excellent

Collin

Stayed 1 night in Dec 2021
Response from alie on Dec 28, 2021
Collin thank you for your review

2/10 Terrible

Deon

Disliked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brief but a very good place
Stayed 1 night in Oct 2020
Response from Alie on Oct 17, 2020
Thank you for your brief stay with us. We appreciate your support.

10/10 Excellent

Zintle

Stayed 1 night in Sep 2020

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Great customer services
First, the place was apparently fully booked, but the manager on duty managed to send me to the alternative place, topping up the difference in cost. The refferredto place was super amazing, I liked it.
Stayed 1 night in Sep 2020
Response from Alie on Sep 24, 2020
Thank you very much.. Sorry for the late night uos and downs but I'm happy you liked the alternative place.. And always there to help if there is any way we can

8/10 Good

Thabo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price is very good if you can tolerate noise. The area is noisy.
Stayed 1 night in Sep 2020
Response from Alie on Oct 17, 2020
We're sorry.. For the noise we also hope the new municipality special rate area zoning will be dealing with the noise issues in our neighborhood. A

10/10 Excellent

Mzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The place is upmarket, and service excellent. Was pleasantly surprised.
Stayed 1 night in Aug 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020