Outdoor pool, pool umbrellas, sun loungers
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Reviews of Bird of Paradise Hotel & Apartments

3.5 out of 5
Bird of Paradise Hotel & Apartments
Elizabeth Street, 495, Goroka

Reviews

6.6
Rating 10 - Excellent. 1 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

3.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Edilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location at center of town; restrictive rates though
Stayed 3 nights in Jul 2023

8/10 Good

Mark

Stayed 2 nights in Nov 2022

8/10 Good

Xiaowei

Stayed 1 night in Sep 2022

8/10 Good

Donald

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020
Response from Bird of Paradise Hotel & Apartments on Jan 8, 2020
Dear Anonymous, Thank you for staying with us and we appreciate your feedback. Regards,

8/10 Good

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Bird of Paradise Hotel & Apartments on Jan 8, 2020
Dear Dominic, Thank you for staying with and your feedback is very important to us. Regards,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The Bird of Paradise is a dump. It is a 1 or 2 star hotel at 4 and 5 stare prices.
Stayed 1 night in Dec 2019
Response from Bird of Paradise Hotel on Dec 15, 2019
Dear Guest, Thank you for staying with us and your feedback in highly appreciated.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is a good standard for PNG. But misses out on some basics. Eg. Shower did not work
Stayed 1 night in Jan 2019
Response from Hotel Manager on Jan 30, 2019
Dear Guest, Thank you for choosing to stay with us. Your feedback is highly appreciated and we will continue to work together in bettering our services in meeting our guest satisfaction.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were no way as good as they were last time we stayed i did ask to change rooms but they they said these rooms were one of the better ones i really dont beleave that
Stayed 1 night in May 2018
Response from Hotel Manager on Jan 30, 2019
Dear Guest, Your feedback is dully acknowledge. We would like to express our regret of your unpleasant experience during your stay with us. Should you wish to stay with us again in the future, I will be more than happy to be of your assistance.

6/10 Okay

Tony, Melbourne

Liked: Staff & service
Best Hotel in Goroka
Best Hotel in Goroka with secure and efficient airport transfers and good meals available
Stayed 1 night in Jan 2018
Response from Hotel Manager on Jan 30, 2019
Dear Tony, Thank you for choosing to stay with us during your visit to Goroka. We value your feedback and will continue to work together in bettering our services in meeting our guest needs.

8/10 Good

T, New Zealand

Liked: Cleanliness, staff & service, room comfort
Best hotel in Goroka
Friendly, helpful staff, including security. Restaurant is good.
Stayed 8 nights in Dec 2017
Response from Hotel Manager on Jan 30, 2019
Dear T, Thank you for choosing to stay with us and your feedback is highly appreciated.

8/10 Good

Cheryl, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Room to an Excellent Room
I was mistakenly given Room 106 which was horrible with street noise and burning trash from the homeless all night long. From the toilet paper holder to the hair dryer everything was broken or in need of repair. The next morning I went to the front desk to ask for a new room. The staff told me that they were fully booked. Thirty minutes later the hotel manager knocked on my door really upset. He had reserved a magnificent room for my stay with air conditioning and all the amenities including a welcoming fruit basket. This excellent room had remained vacant while I had not slept a wink in an awful room. The next two nights were fabulous.
Stayed 3 nights in Nov 2017

8/10 Good

Barbara, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God hotel in centre of town
The recently refurbished rooms are very nice indeed But if you want a quiet room ask for the garden view Older rooms but much quieter
Stayed 6 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at
Very clean and attractive hotel. Staff very friendly and helpful. Price is reasonable. Located in downtown Goroka and easy access to shops and airport. Will definitely stay there again.
Stayed 3 nights in Oct 2017

6/10 Okay

mir

Absolutely fine but nothing more.
The bird of paradise is ok. That's just about it. It does the job. The restaurant however is excellent if somewhat slow with a small menu.
Stayed 2 nights in Jun 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, convenient position right in town, stayed in newly renovated room, relaxed atmosphere.

4/10 Poor

MASAHIRO

Stayed 6 nights in Mar 2023

8/10 Good

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這家是在當地最好的酒店店
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 13, 2019
Dear Lorna, Thank you for choosing to stay with us and your feedback is much appreciated.