2/10 Terrible
Sudharshan, Mumbai
Sep 6, 2015
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Thanks mr. Vishal ..( Wonderful reception guy)
The hotel is at a very prime location in Calangute and is very easily accessible. The property is a very beautiful one as well. I went during off season and got a good price for my stay. I'm a budget traveller and do not expect much star rated service for the price I pay, but expect at least a decent one. I was really put off by the very unfriendly and rude behaviour of the person at the reception. I was promised wifi and complimentary breakfast during my stay. Neither was provided. When me and my wife went for breakfast there was no breakfast available. He then spoke in a disgraceful manner and said nothing would be provided for the booking I did. When I confronted through hotels.com ( was assisted by a friendly staff)then the receptionist told his staff to get a slice of bread and butter, and said thats all they provide for continental breakfast. By this time, we had made our mind to go outside and have our breakfast elsewhere. But wanted the receptionist to realise his mistake. He never repented and said all sorts of rubbish that the Russians who come there don't complain then how can we, that hes a Goan and we are in his land....utter nonsense of an experience.