Exterior

Reviews of Days Inn by Wyndham Gillette

2 out of 5
Days Inn by Wyndham Gillette
910 E Boxelder Road, Gillette, WY

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room next to there entrance and janitors closet, needless to say it was always being used. People in and out and very loud all throughout the night.
Stayed 4 nights in May 2024

10/10 Excellent

Irwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the quality of this hotel at such a competitive price. Highly recommended!
Stayed 1 night in May 2024
Response from Days Inn Gillette on May 8, 2024
Thank you for your time to share your experence hope see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was an affordable option for an overnight stay prior to visiting Devil's Tower. The place was clean, my room was in order, and a modest breakfast was provided. Nothing fancy, but it was all I needed.
Stayed 1 night in May 2024
Response from Days Inn Gillette on May 6, 2024
Thank you for staying daysinn Gillette.

2/10 Terrible

Kendall

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy and no lock on outside entryways anyone could just come in at all hours
Stayed 2 nights in May 2024
Response from Days Inn Gillette on May 6, 2024
“We’re sorry to hear about your bad experience.” we take your comments seriously and have already taken steps to address the issues you've highlighted. Our team is decicated to providing exceptional servic,

10/10 Excellent

LUIS A

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 7 nights in Apr 2024
Response from Days Inn Gillette on May 6, 2024
Thank you for staying daysinn Gillette, hope see you again.

8/10 Good

Curtis

Liked: Cleanliness, property conditions & facilities
Parking lot in minor disrepair. Front desk clerk was busy talking business with the hotel maintenance man both when I checked in and checked out. Had to wait while checking in. Checking out clerk was more attentive.
Stayed 1 night in May 2024
Response from Days Inn Gillette on May 6, 2024
Thank you for your time to mentation you notice, Our team look forward.

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
Dated property that could use a facelift. Rooms are clean, but dated. Our refrigerator didn't work and the hot water whistled while washing your hands. Nice staff.
Stayed 1 night in Apr 2024
Response from Days Inn Gillette on Apr 21, 2024
Thank you for your time to wrote mentation, we look forward these,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days Inn Gillette on Apr 12, 2024
thankyou for staying daysinn,

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2024
Response from Days Inn Gillette on Apr 12, 2024
Thankyou for staying with us.

10/10 Excellent

Cassi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful I was a little late to breakfast and they still served me and went out of their way to get me food they had already put away
Stayed 1 night in Apr 2024
Response from Daysinn HMT on Apr 9, 2024
thank you for your time to sharing your experance,

4/10 Poor

Brian

Stayed 2 nights in Mar 2024
Response from Days Inn Gillette on Apr 23, 2024
Thank you for Sharing Your fedback, Mr.Brian Dvorak, I apologize didn't met your expetation in our hotel we are sorry to have let you down. we have taken your feedback on board, and we will strive to make improvements.

6/10 Okay

Cheryl

Travelled with partner
No
Stayed 1 night in Apr 2024
Response from HMT on Apr 5, 2024
Sorry for you dont mentation any your experance to improve or service and Hospitality. hope see you in next...

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from HMT on Apr 5, 2024
Thankyou for staying Daysinn gillette WY

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Days Inn Gillette on Apr 21, 2024
Thankyou for staying daysinn gillette .

2/10 Terrible

Kyla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely horrible. We checked in and we were grabbing our bags out of the truck. We walked in a side door and the lock was broken and the door was proped open allowing anyone to come in. We walked to our room and the hall way we our room was down the door locks looked like they had been kicked off or something bad had happened to them. We got in our room and our door wouldnt close/lock. None of the lights worked in the room and it was a super small area for 2 adults and a 6 month old. The front desk during check in time made it seem like i was interrupting something important and was very very snippy with me.
Stayed 1 night in Mar 2024
Response from Days INN Gillatte front desk Staff on Mar 30, 2024
Sir/Madam Kyla, thank you for bringing this matter to our attention we apologize for the inconvenience your experienced dut to door lock security concern, we are remodling /update room, we seriously lookfarward this matter to our maintiance Person.

10/10 Excellent

Gayle

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay on my way to Colorado. Quiet, clean and allowed my pups to sta. Thanks for a great stay!
Stayed 1 night in Mar 2024
Response from Days INN Gillatte Staff on Mar 30, 2024
Thank you for your time to sharing your experance.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jazmyne, Desk Manager on Mar 24, 2024
Thank you for your stay! We're happy you enjoyed it, and we hope to have you back soon!

6/10 Okay

Maja

Travelled with family and small children
Liked: Staff & service
Close to restaurants, friendly helpful staff. Bathroom quite outdated with damager floor. Could be much cleaner.
Stayed 1 night in Feb 2024
Response from T on Mar 16, 2024
Thank you for your time to share your experience, we're sorry to hear that your recent stay we take seriously your feedback.

4/10 Poor

Michaela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from T on Mar 16, 2024
Thank you for talking to time give us feedback We are sorry that we didn't meet your expectations. We will share your feedback with our team member and we will do our best to improve our quality service.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be definitely staying at Days inn again, staff are so friendly, rooms are clean and neat, free breakfast and shopping and dining out within few blocks
Stayed 2 nights in Feb 2024
Response from Days Inn on Feb 27, 2024
We are so glad to hear that your stay was pleasant! Thank you for your kind words and we look forward to having you back.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Feb 2024
Response from Days Inn on Feb 27, 2024
Your feedback is greatly appreciated!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Days Inn on Feb 27, 2024
Thank you for staying with us and giving us feedback.

10/10 Excellent

Fatehullah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need renovation, looks a bit outdated
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 27, 2024
Thank you for staying with us. The property is under new ownership, and we are working on renovation. We look forward to having you back!

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all this is a great place to stay for the price The staff is friendly, housekeeping does a good job and the owner is very nice and wants to earn your business.
Stayed 7 nights in Dec 2023
Response from Holly on Feb 12, 2024
Thank you for your feedback! We are glad you enjoyed your stay!

8/10 Good

Michelle, Casper

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is definitely an older hotel, that has not had a lot of upgrades done. But the room was clean, the heater/AC worked and the beds were comfortable to sleep in. It met our needs for the couple nights we needed a room.
Stayed 2 nights in Feb 2024
Response from Milan on Feb 5, 2024
Hi Michelle,Thank you so much for your kind review! We're delighted to hear that we met your expectations. Our team is dedicated to making our guests' experiences exceptional, and we're thrilled to know you enjoyed your stay. We're currently undergoing renovations and upgrades to enhance our facilities further. Your positive feedback motivates us to continue our efforts to provide an even better experience for our guests. Once again, thank you for choosing to stay with us. We genuinely appreciate your support. We eagerly anticipate the pleasure of hosting you again on your next visit. Safe travels!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Milan on Feb 5, 2024
Dear guest,Thank you so much for your wonderful review! It means a lot to us. We look forward to your next visit.

6/10 Okay

Verified traveller

Disliked: Staff & service
Gillette Stay
Stayed 6 nights in Jan 2024
Response from Milan on Feb 6, 2024
Dear guest, Thank you for taking the time to share your valuable feedback with us. Your review is greatly appreciated. we look forward to your next visit.

10/10 Excellent

Joe

Stayed 2 nights in Jan 2024
Response from Milan on Feb 6, 2024
Hi Joe, Thank you sincerely for the excellent review! Your positive feedback means a lot to us. We look forward to welcoming you back gain during your future stay in Gillette.

8/10 Good

Lisa

Travelled with family
Stayed 2 nights in Jan 2024
Response from Milan on Feb 6, 2024
Hi Lisa,Thank you so much for your kind review! We're thrilled you had a pleasant stay with us. Your positive feedback brightens our day, and we appreciate you taking the time to share your experience. We're already looking forward to your next visit.

10/10 Excellent

Stela, Worland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Days Inn Gillette on Feb 4, 2024
Thank you for your feedback. We look forward to seeing you again soon!

10/10 Excellent

Micheal

Stayed 1 night in Jan 2024
Response from Milan on Jan 9, 2024
Hi Michael, We are glad to hear that you had a great experience and thank you for taking the time to leave such a positive review. We truly appreciate your feedback and look forward to serving you again in the future!

10/10 Excellent

Shinyoung

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Milan on Jan 6, 2024
Hi Shinyoung, Thank you so much for the positive review. We appreciate it a lot. We look forward to your next visit.

8/10 Good

David

Stayed 1 night in Dec 2023
Response from Milan on Jan 6, 2024
Hi David, thank you for the nice review. We are very thankful for it. We are excited for your next visit.

10/10 Excellent

Candice

Stayed 1 night in Dec 2023
Response from Milan on Jan 6, 2024
Hi Candice, thank you for the positive review. We are glad that you enjoyed your stay with us. We are eagerly anticipating your next visit.

10/10 Excellent

Julian

Stayed 2 nights in Dec 2023
Response from Milan on Jan 6, 2024
Hi Julian, Thank you for the excellent feedback. It means a lot to us. We look forward to seeing you back again during your future stay in Gillette Wyoming.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Milan on Jan 6, 2024
Hi Donna, Thank you so much for the nice review. We are so grateful for it. We are looking forward to your next visit.

6/10 Okay

Barb

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The staff were very friendly. We booked two king rooms with pet friendly option. When we arrived they downgraded us to queen rooms because they weren't aware we had pets, even though the king room was pet friendly online. Very disappointing and have not received any compensation for the inconvenience.
Stayed 1 night in Dec 2023
Response from Milan on Jan 1, 2024
Hi Barb, Thank you for taking the time to provide us with your feedback. I apologize for any inconvenience you may have experienced, and I assure you that we will investigate the issue and take appropriate action to prevent similar situations from happening in the future. We appreciate your business and look forward to your next visit. Have a great day!

8/10 Good

Betsy

Stayed 1 night in Dec 2023
Response from Milan on Dec 23, 2023
Thank you for the nice review, Betsy! We appreciate it a lot. We look forward to your next visit.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Milan on Dec 23, 2023
Hi Ronald, Thank you for the nice review.We sincerely appreciate it. We look forward to your next visit.

8/10 Good

Reilly

Stayed 1 night in Dec 2023
Response from Brittany R, AGM on Dec 21, 2023
Thanks so much for your positive feedback, Reilly! Safe travels!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was hassle free, comfortable, clean, and the breakfast was yummy
Stayed 1 night in Dec 2023
Response from Brittany R, AGM on Dec 21, 2023
Thanks so much for your positive feedback Christopher, we're happy to be able to let our staff know they did a great job and thrilled you had a great stay!