Not-so-Standard room with terrace | Terrace/patio
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Reviews of Yalo Urban Boutique Hotel Ghent

4 out of 5
Yalo Urban Boutique Hotel Ghent
Brabantdam 33, Ghent, Vlaanderen

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 132 reviews" "
Rating 8 - Good. 36 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond, Huddersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edge of city centre with own underground parking. I used all the time but no space reservations taken. Would have been more challenging to find alternative parking just off the ferry. Worked out I suspect due to the EUR 32 per day charge putting some off. Breakfast great. Good location for accessing city attractions walking.
Stayed 3 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome. Really nice room with a great view. The bar was a great place to end the evening. Would happily stay again.
Stayed 1 night in Jan 2024

2/10 Terrible

Natalie

Stayed 1 night in Jan 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness
Friendly hotel personnel
Stayed 3 nights in Oct 2023

8/10 Good

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Deivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small city with good people
The hotel is beautiful inside and the staff are 5 star
Stayed 1 night in Sep 2023

10/10 Excellent

Ciran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in many hotels in Ghent as my husband’s family are based there and this is, by far, the best we’ve stayed out. We loved how quiet the rooms were as I’m a light sleeper. Despite a dj downstairs and a busy nightlife you hear absolutely nothing in the rooms! There’s also a working space downstairs for during the day which is great for a working holiday, something we are now considering. Whilst the rooftop doesn’t have a particularly good aspect, it’s still a lovely spot to have a glass of wine. It’s quiet during the day but very busy in the evenings! We didn’t eat at the hotel so cannot comment on that. We loved the location of the hotel. We know the city well so were able to go and visit all our favourite eateries by foot which was perfect. We will definitely be back as thought it was good value for money given the location right in the heart of the city centre
Stayed 2 nights in Sep 2023

8/10 Good

Gabi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a zone that you need to register your car with the city to be able to drive in and out. Hotel is nice with hip vibe not for business.
Stayed 1 night in Aug 2023
Response from Sielke Zwertvaegher- Sales manager on Sep 6, 2023
Dear Gabi,thank you for your stay at Yalo! Great to hear you liked your stay. The entire city centre of Ghent has a low emission zone so for every hotel you need to register your car online. This is free and takes 1 minute of your time. We actually have lots of business guests at the hotel as they appreciate the beautiful and vibrant atmoshpere. A lot of business guests are a bit tired of the boring and grey business hotels and they actually really like our vibrant bar, rooftop and beautiful rooms. I think it's a matter of personal taste. Hopefully we can welcome you again at Yalo!Kind regards,

10/10 Excellent

Eric

Stayed 4 nights in Aug 2023

10/10 Excellent

Alan

Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Stayed 2 nights in Jul 2023

8/10 Good

Douglas

Stayed 4 nights in Jul 2023

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
great service
staff is very friendly and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Warren

Stayed 2 nights in Aug 2023

10/10 Excellent

Achol ShuShu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ghent with everything that you need for a cycle trip. Parking/good bar with atmosphere and all staff very helpful. Even on phone from London answering questions.👍
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great designer hotel in a fantastic location. Only downside was thr service in the retaurant was slow. Lots of staff but just not attentive. Then we had Lara looking after us who was a Star, and saved the day.
Stayed 1 night in Jun 2023

2/10 Terrible

Richard, Providence

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beautifully designed, but miserable, lazy, unhelpful staff. If you want to stay at a corporate-hipster hotel and don't mind dealing with bad attitudes and poor service, this place is for you.
Stayed 2 nights in Jun 2023
Response from Caroline on Jun 15, 2023
Dear Richard, we're sorry you feel this way. We know you are angry because there are no pets allowed in the hotel but this was clearly mentioned at the time of booking and on our website. We kindly helped you with finding a solution and searching for alternatives for your dog but you didn't want us to help. That's all fine of course, but it's a pity that you feel the need to express this in the form of a bad review. Every single day, we do our very best to give the best possible service to our guests and help them with any questions they may have, so we feel very disappointed about this. Kind regards, Caroline (Front Office Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay in Ghent
I wish our stay was longer. Perfect location and beautiful hotel with lovely design details. Very skilled bartenders w delicious cocktails
Stayed 1 night in Jun 2023
Response from Sielke- Yalo team on Jun 19, 2023
Dear Guest,Great to hear you had a great stay at Yalo! This made us very happy. Hopefully we can welcome you again.Kind regards,

10/10 Excellent

Richard

Stayed 1 night in May 2023

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed rooms. Love the terrace to come home to after a long day of sightseeing. Staff was very friendly and helpful.
Stayed 3 nights in Apr 2023
Response from Sielke- Yalo team on Jun 19, 2023
Dear Jay,Great to hear you had a good stay! The terrace and penthouse rooms are indeed amazing.Hopefully we can welcome you again!Kind regards,

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip of Holland
Excellent location. Good facilities and attentive staff
Stayed 1 night in Apr 2023

10/10 Excellent

Kyungjun

Stayed 1 night in Apr 2023

10/10 Excellent

Peter

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

anne

Stayed 2 nights in Nov 2022

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the staff when we entered and were so tired after a long day. She was so helpful friendly and treated us wonderfully. Being our first time here we missed the parking garage, but we were tired and older....Lol
Stayed 1 night in Oct 2022

10/10 Excellent

Aine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool hotel. Fantastic restaurant for dinner and breakfast. Really comfortable bed. Quiet room. Nice bathroom and products. Great location. Close to major sites. Loved it!
Stayed 1 night in Sep 2022

10/10 Excellent

Dzmitry

Stayed 1 night in Aug 2022

8/10 Good

Dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and staff. Very clean and nice breakfast. Parking available means an underground lot accessed from the other side of the block, and €26 for overnight.
Stayed 1 night in Aug 2022
Response from Team Yalo on Aug 19, 2022
Dear Dale, thank you so much for writing us this kind review! Kind regards,

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had AC breakdown and staff got on the problem very quickly and solved the problem. Super focus on our problem and solving it. Terrific
Stayed 2 nights in Aug 2022
Response from Team Yalo on Aug 19, 2022
Dear Paul, thank you for this nice score! We're happy to hear that our staff was very helpful to you. You just made our day. Kind regards,

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, super-friendly boutique hotel
Stayed 2 nights in Aug 2022
Response from Team Yalo on Aug 19, 2022
Dear Gareth, thank you for giving us the perfect score! We hope to see you again soon in Yalo! Kind regards,

10/10 Excellent

Rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel, great location, nice staff and great bar. Couldn’t ask for more. Will definitely come back
Stayed 1 night in Jul 2022
Response from Team Yalo on Aug 28, 2022
Dear Rouzbeh, thank you so much for giving us the perfect score! You just made our day. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and swish. Great breakfast
Best breakfast I’ve had in Europe. Very fresh and good quality food. New hotel with a modern design and very well done. Friendly helpful staff. The only thing that could be improved is the shower head didn’t want to un twist and point centrally.
Stayed 2 nights in May 2022
Response from Sielke Zwertvaegher- Sales manager on Jul 18, 2022
Dear Guest, Great to hear you enjoyed your stay at Yalo! Thank you for this kind review. Kind regards,

8/10 Good

Aiden

Stayed 1 night in May 2022
Response from Sielke Zwertvaegher- Sales manager on May 31, 2022
Dear Aiden, Thank you for your stay at Yalo Hotel! Great to hear you enjoyed your stay! Kind regards,

10/10 Excellent

Ruiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

P

Stayed 1 night in May 2022
Response from Sielke Zwertvaegher- Sales manager on May 31, 2022
Dear P, Thank you for this great review! Good to hear you enjoyed your stay at Yalo Hotel! Hopefully we can welcome you again soon! Kind regards,

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff were very accommodating and helpful. Really nice bar/dining area with good breakfast and fun vibe. Will be back.
Stayed 2 nights in Apr 2022
Response from Sielke Zwertvaegher- Sales manager on May 31, 2022
Dear John, Thank you for this great feedback! Great to hear you will be back! Kind regards,

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of character, wonderful staff. The style is cool and the room even had some really nice art books and a record player with a nice little selection of vinyl. Great location too.
Stayed 1 night in Mar 2022

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great environment and friendly staff
Stayed 1 night in Oct 2021
Response from Sielke Zwertvaegher- Sales manager on Dec 31, 2021
Dear Matthew, Great the hear you enjoyed your stay at Yalo Hotel! Thank you for this nice review and hopefully we can welcome you again in the futur. Kind regards,

6/10 Okay

Birgitta

Travelled with partner
Liked: Cleanliness, staff & service
Deutlich überbewertet Unterkunft. Preis- Leistungsverhältnis stimmt nicht. Roof top Bar stört die Nachtruhe. Musste 3x intervenieren bevor endlich um 23.00 Uhr die Beats im Zimmer verstummten. Lage dennoch Top und das Bett hervorragend. P.S. Für Anreise mit dem PKW nicht zu empfehlen. Man verliert viel Zeit.
Stayed 1 night in May 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en goed gelegen hotel met fijne kamer en gezellige bar. Tijdens het ontbijt was het een beetje rommelig (koffiemachines werkten niet helemaal goed en aanvulling van brood duurde soms wat langer), maar verder wel lekker en ruime keuze.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Zeer mooi hotel. Kamer was ruim en mooi ingericht. Grote badkamer. Alles was zeer schoon. Ontbijt was heerlijk. Veel keus. De bar ‘s avonds was ook gezellig. Zeer centrale plek, dus je loopt zo overal heen.
Stayed 3 nights in Apr 2024