Terrace/patio

Reviews of Puro Gdańsk Stare Miasto

4 out of 5
Puro Gdańsk Stare Miasto
ul. Stagiewna 26, Gdansk, Pomerania

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1004 reviews" "
Rating 8 - Good. 212 out of 1004 reviews" "
Rating 6 - Okay. 37 out of 1004 reviews" "
Rating 4 - Poor. 8 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants and location
Stayed 1 night in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel . However photos on website are misleading.
Stayed 5 nights in May 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gdańsk - v central
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change our train reservation, difficult for me since I do not speak Polish. The lady at the front dest not only helped get a new reservation and a taxi and a bagged lunch for the both of us. Kudos😍
Stayed 4 nights in May 2024

10/10 Excellent

malgorzata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the heart of the city.
Stayed 1 night in Feb 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the PURO in Gdansk. Second time here, rooms are great, staff super friendly. It's great location and the roof top bar is great too.

10/10 Excellent

james, Windsor

Liked: Staff & service, amenities, property conditions & facilities
Like the eco friendly vibe. Great central location. Check in staff was great
Stayed 2 nights in Apr 2024

10/10 Excellent

clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, highly recommend for a short break. All staff were pleasant and helpful. Rooms were spacious and clean. Breakfast buffet was one of the most extensive and well presented we have had. Lovely relaxing communal spaces to sit in with friends and enjoy the option of a bar or free coffee. Walkable to everywhere we wanted to visit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puro was a fantastic hotel with incredible service. A friend recommended the hotel, and I was even more impressed than I thought I would be. It was great to be in a location near the action, but on a quiet street. They even let me check in early. The best part was the free walking tour when I got to the city -- a perfect touch.
Stayed 1 night in Feb 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel, I wish I brought my budgie smugglers for the spa! Easy access to all of Gdańsk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the bite was fab!! Great distance from old town and bars and restaurants
Stayed 3 nights in Feb 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
We greatly enjoyed our winter stay at the Puro Gdańsk. A place is only as good as the staff, and here they really looked after us. Rooms were spotless and comfortable for a 5 night stay. We enjoyed the bar area and restaurant a couple of nights and again the food and service were great. Location is an easy walk to all main tourist areas. Will look out for this chain again when back in Poland, we do tend to come back again and again for the superb food. Gdańsk is right up there for a summer return. thanks!
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay! Massage, Sauna, Yoga, delicious food, very friendly staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice restaurant. Breakfast was very good. Behind reception is good coffee machine for hotel customers for free Hotel is have friendly and cozy atmosphere
Stayed 1 night in Dec 2023

6/10 Okay

Gasser

Stayed 1 night in Dec 2023

10/10 Excellent

myfyr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great room and great location!
An absolutely fantastic hotel in a great location. Local amenities are literary on the other side of the road and all the attractions are within a short walk. The staff speak multiple languages which is great if you dont speak Polish. The hotel also organises free events through the week and we can highly recommend the walking tour with the local guide who is absolutely brilliant and entertaining. The breakfast was lovely and well worth the extra with the variety being offered. As this local area is currently being developed, there are still some buildings currently being worked on and as a result can be a bit loud in the morning. This however should not discourage you from booking this fantastic hotel.
Stayed 4 nights in Dec 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Dominik,Thank you so much for your glowing review and for choosing to stay at our hotel. We're thrilled to hear that you found our location to be excellent, with easy access to local amenities and attractions. Our goal is to provide a convenient and enjoyable experience for our guests, and it's rewarding to know we've achieved this.We're also pleased to hear that our multilingual staff were able to make your stay more comfortable. We understand the importance of effective communication, especially in a diverse and international environment.It's great to know that you took part in and enjoyed our free events, particularly the walking tour with our local guide. We believe these experiences truly enhance our guests' stay and offer a unique and memorable way to explore the area.Your appreciation for our breakfast selection is also greatly valued. We strive to offer a variety of high-quality options to ensure a delightful start to the day for all our guests.Regarding the noise from the nearby construction, we apologize for any inconvenience this may have caused. We are continuously working with local authorities and developers to minimize the impact on our guests. We appreciate your understanding and are glad to know that this did not significantly impact your overall experience.Thank you again for your kind words and recommendation. We are delighted that you enjoyed your stay and look forward to welcoming you back in the future for another fantastic experience.Regards

10/10 Excellent

Marianne

Stayed 4 nights in Dec 2023

8/10 Good

martyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. My dislikes are more a personal issue. I don't like heights so having windows looking down into an atrium or glass lifts don't work for me. Also , didn't sleep well in the room. So whilst a very nice hotel the personal issues would mean that I wouldn't stay again.
Stayed 2 nights in Dec 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Martyn,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're glad to hear that you found our hotel to be very nice, but we're sorry to learn that certain aspects did not align with your personal preferences.Regards

10/10 Excellent

KAROLINA

Stayed 3 nights in Dec 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really enjoyed our stay here
Stayed 2 nights in Dec 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Katie, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. It's always rewarding to know that our guests have had a pleasant experience. We look forward to welcoming you back to our hotel in the future!Regards

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We had a fantastic stay! The staff were friendly and helpful. The hotel is in perfect condition and kept very clean. The design and use of local art really made for a pleasant stay. This is my 3rd Puro and I find them the best place to stay in Poland.
Stayed 2 nights in Nov 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Guest, thank you so much for your wonderful review and for choosing to stay with us for the third time. We are thrilled to hear that you had a fantastic stay and that our staff's friendliness and helpfulness contributed positively to your experience. It's great to know that you appreciate our commitment to maintaining the hotel in perfect condition and our dedication to cleanliness.We're also delighted that the design and incorporation of local art resonated with you, enhancing your stay. Your endorsement of our hotels as the best places to stay in Poland is a tremendous compliment and motivates us to continue our efforts in providing exceptional experiences.We look forward to welcoming you back for your next visit!Regards

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean hotel close to everywhere
Stayed 3 nights in Nov 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Diane, thank you for your kind review. We're glad to hear that you found our hotel clean and our staff friendly. It's also great to know that our location was convenient for your needs. We hope to have the pleasure of welcoming you back in the future.Regards

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel.
Lovely new and clean hotel. Polite staff and they allowed us to leave luggage with them before and after our stay.
Stayed 1 night in Nov 2023
Response from Krzysztof Sobczak on Dec 31, 2023
Dear Courtney, thank you for your kind words about our hotel. We're delighted to hear that you found our facilities new and clean, and that our staff's politeness added positively to your experience. We are always happy to accommodate requests like luggage storage to make your travel more convenient. We hope to have the opportunity to welcome you back in the near future.Best regards,

10/10 Excellent

LEAH SARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Customer service and facilities are excellent. Located in the old town, very close to sights, museums, art galleries, shopping, restaurants and bars. Beautiful surroundings! Restaurant in hotel very good for gluten free people. Highly recommend!
Stayed 3 nights in Nov 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Leah Sara,Thank you for your fantastic review! We're thrilled to hear that you found our customer service and facilities excellent. It's also wonderful to know that our location in the old town, close to various attractions and amenities, added positively to your experience.We're especially pleased that our restaurant's gluten-free options met your needs and expectations. Providing a diverse and accommodating dining experience is important to us.Your high recommendation is greatly appreciated, and we look forward to the opportunity to welcome you back for another delightful stay in the future.Best regards,

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean comfortable hotel in a central location. Great value for money.
Stayed 3 nights in Nov 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Michelle,Thank you for your positive feedback. We're delighted to hear that you found our hotel modern, clean, and comfortable, and that our central location was convenient for your needs. Knowing that you also found our hotel to be great value for money is particularly gratifying. We strive to provide an excellent experience at a reasonable price, and it's rewarding to know we've achieved this for you. We look forward to welcoming you back again soon.Best regards,

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic staff, we will definitely be back.
Stayed 2 nights in Oct 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Daniel,Thank you for your lovely review! We're so pleased to hear that you enjoyed the beauty of our hotel and the fantastic service provided by our staff. Your intention to return is the highest compliment we could receive. We eagerly look forward to welcoming you back for another wonderful stay.Best Regards

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe hotel with very nice rooms, deluxe bathroom, comfortable beds, and a breakfast bar with many, many selections. Walkable to shops, many wonderful restaurants, and historic buildings. Thank you to Mateusz at the front desk for his help with finding excellent dining, and in particular, for introducing us to Panek, a rental car option we had not heard of. We used this throughout our two week stay in Poland. Mateusz helped us arrange our first car rental. We are grateful for this, and were able to do additional rentals based on his instruction. We would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Krzysztof Sobczak on Dec 28, 2023
Dear Eva,Thank you for sharing such a detailed and positive review of your stay at our hotel. We are thrilled to hear that you enjoyed our well-appointed rooms, deluxe bathrooms, comfortable beds, and the extensive selection at our breakfast bar.It's wonderful to know that our location was convenient for exploring local shops, restaurants, and historic buildings. We are especially pleased to hear about your positive interactions with Mateusz at the front desk. His dedication to assisting guests is a great asset to our team, and we're delighted that his recommendations and help with Panek car rentals enhanced your stay in Poland.Your feedback is greatly appreciated, and we are so glad that we could contribute positively to your two-week journey. We look forward to the opportunity of welcoming you back for another memorable stay.Best regards,

10/10 Excellent

MR J A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Tzu Ying

Travelled with partner
It was a wonderful stay, friendly staff, great sauna. The room is very conformable and shower is spacious. Would definitely visit again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel, delicious breakfast. I would recommend it.
Stayed 1 night in Oct 2023

10/10 Excellent

Mr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently wonderful Puro
Another great stay at the amazing Puro. Krakow, Warsaw, Gdanks, it doesn't matter. Amazing locations, friendly staff and graceful design
Stayed 1 night in Oct 2023

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Siddharth

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle, Sudbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Puro was great. We stayed on the 4th floor with a room facing inwards. although I didn’t mind that the room was a bit too warm and the temperature control even down low didn’t seem to make a difference. The room was compact but enough and the beds are very comfortable. Didn’t have an issue with the glass separating the bathroom and bedroom. After all I wasn’t staying here with a stranger! Breakfast was lovely, plenty to eat and even a few choices on the menu board to order on request. Free coffee, tea, hot choc behind the reception is a great idea and appreciated. Gym is a bit basic, not even a treadmill but you make it work if you know what you’re doing. Used the free sauna and steam room which was lovely and relaxing. Area outside is perfect for many restaurants, bars and cafes. Whiskey in a Jar is fantastic and Pueblo was nice too (just not on a Saturday night!) Would definitely stay here again if we return to Gdansk ⭐️⭐️⭐️⭐️
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. We had a chance to visit bars and eat at the restaurant. Breakfast as always was excellent. Will be back
Stayed 2 nights in Sep 2023

10/10 Excellent

Wenesa

Stayed 2 nights in Sep 2023

10/10 Excellent

theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very good location
Stayed 1 night in Sep 2023

10/10 Excellent

Susan, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Jurgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated closely to Gdansk Old Town and the marina. There are plenty of cafés and restaurants nearby, which offer different kinds of food. Breakfast in the hotel was very good, as were the spa facilities. Staff were very friendly and helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Clifford

Stayed 7 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, very comfortable sleep, great location and spa facilities
Stayed 5 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location
Stayed 8 nights in Aug 2023