Standard Double Room
Check availability

Reviews of Hola Gdynia

3.5 out of 5
Hola Gdynia
1 Starowiejska, Gdynia, Pomorskie

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and ok for a couple of nights
Hotel was great decor on the inside, very cute, like a dolls house! However I found communication with staff quite poor for a hotel. Breakfast was minimal. Others had food to order and others the minimal buffet. We paid on the day but wasn’t offered an option. Reception was rarely covered so you have to call or email your questions. Location was kind of central, about 20 min walk to port/beach but not really much else around.
Stayed 3 nights in Apr 2023
Response from Hola Gdynia Team on Jan 10, 2024
Dear Guest,Thank you for your opinion. We are glad that you appreciated our interior design which is intentionally intriguing. Our breakfast offer has been modified to suit such diets as vegetarian, vegan or lactose-free. Our guests are under 24/7 care. There is a direct number if there is no receptionist at the moment.Best regards,Hola Gdynia Team

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Team Hola Gdynia on Nov 24, 2023
Dear Igor,Thank you very much. Hope to see you soon !best regards,Hola Gdynia Team

2/10 Terrible

Radoslaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not receptionist in the hotel
The customer service wasn't available during the night. The receptionist has disappeared and we couldn't report that the heating is not working in our room. Let's say that we could be late with accommodation for about a few minutes and not enter the hotel...
Stayed 2 nights in Feb 2023
Response from Team HOLA GDYNIA on Feb 28, 2023
Thank you very much for your review. We are sorry that you are not satisfied with your stay, but we believe it was due to a misunderstanding. Our guests are under 24/7 care. Just call the phone number listed at the front desk and on the business cards in the room. We would be able to adjust the temperature in the room remotely, according to the guest's expectations. In the future, if there is no one at the reception, please call with any problems.

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hola Gdynia Team on Jan 4, 2024
Good morning,Thank you very much. Hope to see you soon.Best regards,Hola Gdynia Team

8/10 Good

Jan-Kåre

Business traveller
Liked: Cleanliness
Trang spisesal
Det burde ikke være sånn at maten tiberedes inne i spisesal som egentlig er for liten UTEN tilberedning av mat. De som jobber der virker stressa og man blir selv stressa bare av å se på. Steke to egg burde være en enkel sak, men ikke for de som jobber der.
Stayed 1 night in Oct 2023
Response from Hola Gdynia Team on Jan 10, 2024
Dear Guest,Thank you for your opinion.The quality of products and its freshness is very important to us. We have nothing to hide, therefore we prepare such dishes as scrambled eggs or fried eggs on spot in front of our guest ( life cooking).The vast majority of our guests consider this as an advantage. Best reards,Hola Gdynia Team

10/10 Excellent

Anu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti, värikkäästi sisustettu, hyvä sijainti
Hyvä sijainti, siisti huone, tyylikkäästi remontoitu ja hauskoja yksityiskohtia sisustuksessa. Plussaa vedenkeittimestä ja pullovedestä huoneessa. Viipyisin mielelläni pitempäänkin.
Stayed 1 night in Jul 2023
Response from Hola Gdynia Team on Jan 10, 2024
Dear Anu,Thank you very much for top mark and opinion. We are glad that you liked our interior design and appreciated our location in the very center of Gdynia. We try to make the stay of our guests as comfortable as possible and we are happy to hear that we succeed.Best regards,Hola Gdynia Team

8/10 Good

Vikar freyr

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Hola Gdynia Team on Jan 10, 2024
Good morning,Thank you for your rating.Best regards,Hola Gdynia Team

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
Exeptional hotel when concidering price-value-ratio. Extremly friendly & professional crew, clean & modern rooms, very modern bathrooms, working wifi, ... next time in Gdynis, I'll be back!
Stayed 2 nights in Jan 2023
Response from Team HOLA GDYNIA on Feb 28, 2023
Thank you very much for your review. We look forward for your next visit.