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Reviews of Super 8 by Wyndham Pigeon Forge Dollywood Lane

2 out of 5
Super 8 by Wyndham Pigeon Forge Dollywood Lane
215 Emert Street, Pigeon Forge, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1005 reviews" "
Rating 8 - Good. 317 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quite
Stayed 5 nights in May 2024

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a great and convenient place to stay because you are 10-15 minutes from gatlinburg and 5-10 minutes from the island and many other attractions in pigeon Forge my wife and I enjoyed our stay because it had everything we needed in a hotel stay
Stayed 7 nights in Apr 2024
Response from Hotel Management on May 7, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Rennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great spot for access to all activities and resturants.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Richard

Travelled with partner
It was a nice clean place to stay. People are very friendly.
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Fredrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were very unhappy because we had no hot water to
Stayed 4 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Thank you for taking the time to tell us about your stay. We apologize for any inconvenience this may have caused during your stay. Your comfort and satisfaction are of utmost importance to us. We have since address the issue and are looking into ways to mitigate and future occurrences.

10/10 Excellent

Charlene

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find. Staff nice and helpful. Room clean and nice.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 1, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.The City Pigeon Forge has regulations in place that prevent us from placing any signage at the road to our hotel. But we are always just a phone call away to assist with directions.

4/10 Poor

thomas

Liked: Staff & service
Disliked: Property conditions & facilities
They were working on the property. There were beds outside our door it was horrible
Stayed 2 nights in Feb 2024
Response from Hotel Management on Apr 30, 2024
We're truly sorry to hear about your experience during our recent renovations. Your comfort and peace are paramount to us, and we regret any inconvenience caused by this. Renovations are a part of creating comfortable accommodations for our guest.

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities
Our 5th time here . We love that we can bring our little dog . Also love the hot breakfast , reasonable price , and location. Absolutely coming back ❤️
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Okay

BENJAMIN, Wellsville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Needs lots of maintenance done! Everything is falling apart
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. We appreciate your feedback.

2/10 Terrible

Michael

Disliked: Staff & service
Cold shower yesterday morning and very cold shower this morning and my wife wood not take a cold shower today. Saturday went up to have dinner come back and could not find parking and other customers with the same problem arguing and complaining about parking. And nobody at the service desk when this was taking place so I called the 1- 800-8000 number and they also said sorry sir. I will report it but there’s nothing I can do. Service is terrible for my first day at super eight motel
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 22, 2024
We're sorry to hear about your experience. Your comfort and satisfaction are paramount to us, and it's disheartening to know that we fell short of meeting your expectations during your stay.I assure you that your feedback is invaluable to us, and we take it seriously.

10/10 Excellent

George

Stayed 1 night in Apr 2024
Response from Hotel Management on May 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit and I will definitely be back!!
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 18, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Rachael A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean rooms.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 17, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access to the attractions and fun
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 12, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Nathan, Iowa Falls

Liked: Cleanliness, staff & service
The complimentary breakfast was great. Pet friendly and convenient location, hard to find entrance though.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 11, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Yes, we are a bit hidden. The City Pigeon Forge has regulations in place that prevent us from placing any signage at the road to our hotel. But we are always just a phone call away to assist with directions.Thank you, we look forward to seeing you again soon!

10/10 Excellent

Denise

Travelled with partner
Front desk staff very friendly and welcoming
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 30, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and welcoming. We will look forward to your next visit to the Smokies and Super 8!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Property was as described I was pleased with my experience
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 28, 2024
We would like to thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 16, 2024
Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff, very clean rooms and quiet.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 23, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing and the staff was overly polite
Response from Hotel Management on Mar 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property with friendly helpful staff - only issue was “not enough signage” to find the hotel - we were even using a GPS
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 22, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.Yes, we are a bit hidden. Pigeon Forge City has regulations in place that prevent us for placing any signage at the road for our hotel. But we are always just a phone call away to assist with directions.

8/10 Good

Rosa

Travelled with family
Disliked: Amenities
Very good overall. Definitely a good stay!!
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 20, 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great- Thank you
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 20, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Cathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction next door.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 15, 2024
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jace

Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
Thank you for taking the time to leave us a review.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely the worst place I have stayed at in a long time. Mattresses stacked up at the dumpster, rooms dirty and I was skeptical to even sleep in the bed, dogs barking in the next room and noisy. In the parking lot were broke down looking cars and grass loaded with dog poo. It was so hard to find parking and I had to park across the street. Do not stay here if you have other options. I can't believe they charge what they do for such a terrible envirnoment.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 11, 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. We responded to your in-house feedback advising to speak with the front desk about any issues you had. We would have been more than happy to refund your second and third nights and helped to find other accommodations if you had decided you did not want to stay with us. Large items that are being replaced as they get worn out has to be pick up by the city on their schedule.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing was that the elevator is a little creepy.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 11, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are so comfortable. The room was very clean which I really appreciate. I love that they have an elevator so you don’t have to climb stairs. We didn’t eat the breakfast so I can’t review that. We will definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Hotel Management on Mar 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Sherrie

Travelled with family and small children
Disliked: Cleanliness, staff & service
Getting accused of smoking in my room when I didnt. Had neighbors that were smoking up in and out of their room beside us. They said they had evidence I smoked in there. They found an joint that hadnt been lit so that evidence doesnt say I smoked in the room. It was rolled not smoked
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 5, 2024
While others may have been smoking out side. The level of smoke smell coming from the room was not sufficient to have just been smoke that was blown into the room. Also the smell coming from the room was not that of cigarettes

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Lee

Travelled with group
The breakfast was good and we did not want to be disturbed so they did not disturb us
Stayed 6 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and it was quiet and there were plenty of places to choose from to eat that was walking distance and it was a nice place to stay
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 24, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024
Response from Hotel Management on Feb 22, 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing!! Friendly and very helpful with any issues or questions we had.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 22, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice motel very quiet the food is hot and good. The rooms was clean and smelt really good. The bed was comfortable. The only thing I had a problem with was the elevator it made a lot of noise and it shook made me think it was getting ready to break down.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

6/10 Okay

Brenda

Travelled with family
Both is us handicapped and can barely walk. Emailed for a first floor room but given a second floor a good distance from elevator. Park needs to expand greatly-spaces we’re a premium. Only 4 handicapped and a car no handicap plaquard. Told office but they did nothing. Remote barely changed channel. TV station selection stunk. Bathroom had no handrail nor did shower. Very concerned about falling. Breakfast was great. Fresh and hot. Large selection.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. We take all requests in to consideration when assigning rooms and I am sorry to say that we did not receive any emails or request. I would also like to note that the room you booked was a standard room and not a handicap accessible room.In regards to the tv channels we provide the standard tv package that you would find in any hotel and we will certainly look in to the issue you had with the remote. I am glad that you enjoyed breakfast and that we were able to provide items to your liking.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 2, 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Birthday trip
We arrived on Thursday night. Everything was quiet. The bed was suppose to be memory foam. It was uncomfortable. Friday night was not to bad. Doors were slammed! People running in and out. Saturday was the same. Who ever parked next to us, dented by back passenger door. The staff was nice and helpful! The room was clean.
Stayed 4 nights in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thank you for taking the time to tell us about your stay. Your feedback is very important to us, and I am saddened to hear that our other guests were not being considerate to others. We do have someone at the front desk 24 hours a day and wish we had known about this during your stay. We would have been happy to try and have the issue resolved. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 13, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Dorothy

Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love its pet friendly!! Nice walk area. Awesome big breakfast 😋. Coffeeand tea through the night. I could go on but hope you get the picture.
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 25, 2024
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Clean and friendly
Hotel staff is friendly and check in was quick. Bed was comfortable. Bathroom was clean and the water pressure was great. The room we were in must have been behind the water heaters or some kind of maintenance room because I could hear something running off and on during the night. Wasn’t too disruptive.
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 23, 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy
Heater took10 hr to actually warm up the room , front desk staff very rude. And very sketchy having to have a $100 deposit for room, with signs in room , this item cost $ that item$ very sketchy! Other reviews said they did not get their money back,
Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 23, 2024
Thank you for taking the time to tell us about your stay. We do have someone at the front desk 24 hours a day and had we been made aware of this during your stay. We would have been happy to fix it, or if possible found you a new room right away. It is important to us that each guest is as comfortable as possible. In regards to the security deposit, which is well documented on the website and of which you were advised upon check-in, this is now becoming a standard practice. The signs in the room are to make guests aware that if they were to remove any of those items then that is what they would be charged to have the item replaced. If you check those reviews we are sure you will find that they were submitted 24-48hrs after they had left and had not allowed for the recommended time period of 5-7 business days as for most financial institutions

8/10 Good

Kimberly, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place to stay. My only complaint was the water wasn’t as hot as it should have been in the shower.
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 21, 2024
Thank you for taking the time to tell us about your stay. We are sorry to hear it was not fully satisfactory. We do have someone at the front desk 24 hours a day and wish we had known about this during your stay. We would have been happy to fix it, or if possible found you a new room right away. It is important to us that each guest is as comfortable as possible.

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 21, 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Management on Jan 19, 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Krista

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside fire pit was not on and they would not turn it on
Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 15, 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. Thank you for bringing this to our attention, we will look into it. It is also readily available to you as well that you are able to go ahead and turn in on. We do hope to see you again in the future, as we want each guest to have the best experience possible.