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It was somewhat alright. Shower didn't work so having to bend over the tub to wash hair was an inconvenience. Carpet was sticky, couldn't walk on it barefoot because feet would be black. Beds were clean with clean linens.
Beverly
Stayed 2 nights in May 2024
Response from LSO on May 21, 2024
Thank you for staying with us! The shower works. The faucet is one that has a ring that pulls down when the water is on to divert the water to the shower. If you would have mentioned this to any of our staff we could have explained it or showed you how it works.
We stay here whenever we can. It’s close enough to our favorite parts of Gatlinburg that we can walk from our room.
Robyn
Stayed 2 nights in Apr 2024
Response from LSO on Apr 29, 2024
Thank you for staying with us!
6/10 Okay
Tony
Travelled with family
Apr 28, 2024
Older place could use some fixing up but everything worked fine. We felt safe and its a decent location to walk down to the main strip in Gatlinburg. I feel like we got our money's worth.
Hotel is conveniently located. It is old and needs a lot of renovations.
Mirka
Stayed 5 nights in Apr 2024
Response from Gail on Apr 27, 2024
We are in the process of getting the owners to do face lifts. New bedding has been ordered. Thank you for your review
6/10 Okay
Sarah
Travelled with partner
Apr 26, 2024
Disliked: Cleanliness
It was a okay place to stay we had absolutely no hot water at all and our shower handle was broken. The beds were poorly made and could have been better. One still had dirty sheets on them.
Sarah
Stayed 2 nights in Apr 2024
Response from Gail on Apr 26, 2024
We are sorry for the inconvenience you experienced. I don't see any notes where you notified us at the Front Desk so that we could move you or fix the issues you experienced.
8/10 Good
Mary
Travelled with partner
Apr 22, 2024
Liked: Staff & service
Humble, vintage digs. Clean and walkable. Staff was nice!
Toilet was not cleaned from previous user who had some gastrointestinal event in the toilet. Hair in the shower. Almost slept in my car.
Mark
Stayed 1 night in Mar 2024
Response from Gail on Apr 4, 2024
Did you report the issue to the front desk? We would have made housekeeping come back in and re-do the room. They are in training and we are making them re-do what the forget to do. We are sorry about that.
Nice stay. It's not the 4 Seasons but it worked for us. Little outdated but for a family on a budget it was great! I'll stay here again. Convenient walk to most everything in Gatlinburg.
We were given a room.by the pool and on same level as pool. I wanted to share a picture of the nasty pool water right outside of our room with mosquito larvae. Nasty opaque green water.
Sheila
Stayed 2 nights in Mar 2024
Response from LSO on Mar 11, 2024
Thank you for staying with us. Our pools do not open until the Memorial Day weekend.
10/10 Excellent
Charles
Travelled with family and small children, Business traveller
Excellent location. Good place to stay for quick and easy access to downtown! Basic room with no amenities but a safe neighborhood! If youre looking for a room for sleeping, its perfect.
David
Stayed 3 nights in Dec 2023
Response from LSO on Jan 1, 2024
Thank you for staying with us! We look forward to seeing you all again soon!
8/10 Good
Nicole
Travelled with partner
Dec 29, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, great price but you get what you pay for. Everything was clean(bathroom, sheets, towels, sink), but carpet was stained, hole in bathroom door(from where someone had kicked it), chairs stained. Check in and front desk awesome
The room was hard to get too. The sheets had not been changed, the heat didn't work good. Would nevervstay there again. Definitely wouldn't recommend. Stay away !!!
Tabatha
Stayed 1 night in Dec 2023
Response from LSO on Feb 12, 2024
Thank you for staying with us. If you would have let us know there was an issue we would have taken care of your issues or moved you to another room that was ground level. We have no reports from you 1 night stay that there was an issue.
I think I got herpes taking a shower! Place was absolutely disgusting! Didn’t even want to walk around without shoes on so I bought sandals to shower in and then a comforter to put on the bed so I wouldn’t get bedbugs. The worst part is it was one of the most expensive hotels I’ve stayed in. Not because it was nice but because it had good location. With massive upgrades this place could actually earn 2 stars.
Steven
Stayed 1 night in Oct 2023
Response from LSO on Dec 27, 2023
Hello, you all stayed 1 night in October and only paid 109.00 for the night. In Gatlinburg in October. We are a small family owned motel that is in need of an update but our rates reflects that. We had no complaints from you about anything in your room. If there was any issues why would you have not complained then instead of waiting over 3 months to write a review.