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Reviews of The Orchard House & Cafe

3 out of 5
The Orchard House & Cafe
1 Grey Barn Way, Freeport, ME

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 99 reviews" "
Rating 8 - Good. 15 out of 99 reviews" "
Rating 6 - Okay. 4 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at The Orchard House. The pictures do not do it justice. It is beautiful and special. We stayed in the Library Room. Very unique and spacious for 2 people. I am in love with the bed/mattress! The light breakfast served (coffee/tea, cereal, boiled eggs, juice, toast.etc) was perfect and a great way to start the day. The owner Bill (and his Mom Lynn owner of the vintage shop Folly) are fabulous. And the dogs, Bingo and Bay are the icing on the cake. Would definitely recommend! And we hope to come back in summer.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming Maine home with new modern additions. Well maintained and clean, close to shopping and great restaurants. We would definitely stay again.
Stayed 1 night in Dec 2023
Response from Bill H on Dec 29, 2023
Thank you for your kind review. We hope you will return again in the new year.

10/10 Excellent

Tammy

Travelled with partner
Liked: Property conditions & facilities
The Orchard House & Cafe was a serene and cozy establishment with thought put into every detail of our stay. Our entry was simple, the room was immaculate and well appointed with all the comforts of home. Breakfast was arranged and waiting for us with a generous time frame which meant we could sleep in! The only down side is … you don’t want to leave!! Thank you Bill for your hospitality and warmth! We can’t wait to visit again!
Stayed 2 nights in Dec 2023
Response from Bill H on Dec 29, 2023
Thank you very much for your kind review. We hope to see you in the new year.

10/10 Excellent

Kristi Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in Oct 2023
Response from Bill H. on Oct 26, 2023
Thank you for your kind review! I hope you will return again!

10/10 Excellent

Zach

Stayed 1 night in Sep 2023
Response from Bill H on Dec 29, 2023
Thank you for your kind rating

10/10 Excellent

Janelle

Stayed 1 night in Oct 2023
Response from Bill H on Dec 29, 2023
Thank you for your kind rating

10/10 Excellent

Simon

This definitely has more of a higher end feel to it, location was nice, the bed was great!
Stayed 1 night in Oct 2023
Response from Bill H. on Oct 4, 2023
Thank you for your kind review. We hope you will return in the future.

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Orchard House completely fulfilled all promises and conditions. We had a very comfortable evening; with easy access to the town..
Stayed 1 night in Sep 2023
Response from Bill H. on Oct 4, 2023
Thank you for your kind review. We appreciate your comments and hope you will consider returning in the future!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed, loved the dog, loved the coffee!
Stayed 1 night in Sep 2023
Response from Bill H. on Oct 2, 2023
Thank you for your kind review! We hope you will return again soon.

10/10 Excellent

Philippe

Stayed 3 nights in Sep 2023
Response from Bill H. on Sep 30, 2023
Thank you for your kind rating! It was my pleasure to have you and your wife stay with us. Perhaps in the future you could have your son meet you here ;)

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Orchard House is an excellent spot in you are looking to stay in Freeport area. Convenient to downtown!
Stayed 1 night in Sep 2023
Response from Bill H. on Sep 11, 2023
Thank you for your kind review. I hope you will return again soon!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality! Highly recommend!
Stayed 2 nights in Aug 2023
Response from Bill H. on Aug 30, 2023
Thank you very much for your kind review. We appreciate it and hope you will return again in the future.

10/10 Excellent

Anne, Lake Ronkonkoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay at Orchard. Charming room, quiet...and when we woke up we came downstairs to find the cutest table set for two and a delicious breakfast spread. Highly recommend. Great place.
Stayed 1 night in Aug 2023
Response from Bill H. on Aug 26, 2023
Thank you very much for your kind review. I hope our paths will cross the next time you are here.

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bill H. on Aug 24, 2023
Thank You for your kind rating. We appreciate it and hope you will return again in the future!

10/10 Excellent

Janet, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all: New England understated style; quiet; great breakfast; classy room and acoutrements; gracious and knowledgeable host. We will be back!
Stayed 1 night in Aug 2023
Response from Bill H. on Aug 20, 2023
Thank you for your kind review! I hope you will return in the future!

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Bill H. on Aug 18, 2023
Thank you for your kind rating. Hope to see you back again in the future!

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quel bel endroit! Hors du temps, la maison est jolie et très bien rénovée. Il n'y a que le réseau wifi qui nous rappelle que nous sommes en 2023. Nous y reviendrons avec plaisir.
Stayed 1 night in Aug 2023
Response from Guillaume on Aug 15, 2023
Merci pour votre aimable commentaire... Nous sommes impatients de vous revoir dans un proche avenir !

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Jul 2023
Response from Bill H. on Jul 28, 2023
Dear Jim:Thank you for your kind rating. I hope you will return again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bill H. on Jul 24, 2023
Thank you for your kind reading… We hope you will return again soon!

10/10 Excellent

Rachel

Stayed 1 night in Jul 2023
Response from Bill H. on Aug 10, 2023
Thank you for your kind rating! We hope you will return again in the future.

10/10 Excellent

Colleen

Stayed 1 night in Jul 2023
Response from Bill H. on Jul 8, 2023
Thank you Colleen for your kind rating...You and your daughter will be one of the memorable ones this year. I hope you return again later this year.

8/10 Good

Kayla

Travelled with partner
Liked: Staff & service
This is a cute farmhouse. We could hear the people above us walking/running. There were limited options for breakfast and not many options for transportation (only one taxi service).
Stayed 2 nights in Jun 2023
Response from Bill H. on Jun 29, 2023
Thank you for your review. My apologies for the upstairs guests. Had i known that they were stepping loudly, I certainly would have asked that they attempt to soften their steps. I am hopeful that Freeport will expand their Taxi/Uber/Lift services in the near future.

10/10 Excellent

Janet

Stayed 3 nights in May 2023
Response from Bill on May 29, 2023
Thank you for your kind rating. I’m glad your weekend was a good one. I hope you made it home safely.

10/10 Excellent

Karilee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Bill on Jul 19, 2022
thank you for your kind rating...in the future if you wish to enjoy some reading...I would suggest reserving the #1 room, King bedroom downstairs. This room was the old house library

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was in a peaceful setting. The room was clean and bright. We appreciated the available continental breakfast as well.
Stayed 1 night in Jul 2022
Response from Bill on Jul 14, 2022
Thank you for your kind words and rating. Please let me know if I can assist you further.

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities, room comfort
Renovated farmhouse
There was no a/c on the top floor of an old farmhouse. The owner said there was a ceiling fan for comfort, seriously-late June? Ok, we opened windows & heard expressway traffic all night. Also, there was no fridge available.
Stayed 1 night in Jul 2022
Response from Bill on Jul 5, 2022
Our inn is an old farmhouse and does have central air conditioning in all rooms. We apologize if the air conditioning or the stay with us was not satisfactory. We do supply ceiling fans as an added option if the cooling was not enough. We also provide room refrigerators by request. Thank you for your valuable feedback.

10/10 Excellent

Janne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Rooms were exceptionally lovely. Staff also!
Stayed 1 night in Jun 2022
Response from Bill on Jun 28, 2022
Thank you for your kind words...we hope you will be back again soon.

10/10 Excellent

Idene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bill was so accommodating and went above and beyond. The Inn is absolutely lovely and we very much enjoyed our stay!
Stayed 5 nights in Jun 2022
Response from Bill on Jun 28, 2022
Thank you for your kind words...we hope you will be back again soon.

10/10 Excellent

Tracy

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Bill H. on Oct 17, 2019
Thank you for your kind rating...we hope you return again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Bill H. on Oct 2, 2019
Thank you for your kind rating. We hope you return again soon.

10/10 Excellent

Tom, Joliet, Illinois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated farm house that looked like it was decorated by Martha Stewart herself! Hot running water in the shower with a shower head tall enough to accommodate a six foot five man! Bill and his yellow lab were both friendly and hospitable. When my wife leaves a BnB happy you've really accomplished something. Thank you! Tom
Stayed 1 night in Aug 2019

10/10 Excellent

tomomik, Brooklyn, NY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a unique property and experience. We didn’t run into anyone at the property or interact with any staff. It was actually refreshing and fine for our purposes. The building was nicely renovated and since we both slept like a log after a long travel day, it was perfect.
Stayed 1 night in Aug 2019
Response from Bill H. on Sep 5, 2019
Thank you for your kind review. I'm so sorry for not running into you...Please know that we were on-site and willing to assist you at a moments notice. We hope you enjoyed your time in Maine.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The decor was very attractive and it is convenient to two highways. They have self-check-in after 3 p.m. and as we arrived at night we didn’t see anybody else. This is convenient but would have been nice to ask about the area, etc. The walls were very thin and we could hear both sides of the phone conversation in the room across a narrow hallway. You could hear road traffic all night from 95 and route 1. Breakfast is minimal—no cooked food. Stain on the inside of the otherwise clean-looking white bedspread and on one of the pillow shams.
Stayed 1 night in Aug 2019
Response from Bill H. on Sep 1, 2019
Thank you so much for your review...we will most certainly address the issues regarding the stains... We hope you will return in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Bill H. on Aug 20, 2019
Thank you for your rating...

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
We never saw any of the staff, which can be a good thing sometimes, but the cameras in public areas were a bit disconcerting - to know you are being watched but never see anyone. Also, some additional attention to cleaning (dusting, etc) in our room and bathroom was needed. When your decor is mostly white, this is really noticeable. Otherwise, the property itself was gorgeous, the room was very nice, and the linens were excellent - a great night’s sleep!
Stayed 1 night in Aug 2019
Response from Bill H. on Aug 11, 2019
I wanted to thank you for review and suggestions. The lack of staff is intentional as we want to respect every customers' privacy. However, Inn guests are encouraged to reach out to the innkeeper at any time during their stay. To set the record straight...we do not have any cameras in the public areas. Doing so would be a major breach of my customers' privacy. I hope you will return again soon... Enjoy Maine!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very tastefully restored inn close to Freeport shops and restaurants. Friendly innkeeper and nice privacy.
Stayed 1 night in Aug 2019
Response from Bill H. on Aug 4, 2019
Thank you for your kind review. We hope you will return again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in late so self check in option was great. Just spent one night but room was very clean and comfortable. Good, quiet nights sleep.
Stayed 1 night in Aug 2019
Response from Bill H. on Aug 4, 2019
Thank you for your kind review. We hope to have you back again soon!

6/10 Okay

Yannick

Liked: Cleanliness, property conditions & facilities
Nice but noisy
Beautiful place but very close to hwy 95 so quite noisy. Room was very nice but we had machine or pump type noise all night. Bad sleep. Service is very hands off. If you like that..
Stayed 1 night in Jul 2019
Response from Bill H. on Jul 17, 2019
I’m so sorry to hear about your less than satisfactory stay. I hope you will consider visiting again...perhaps another room will suit you better.

8/10 Good

Dariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Bill H. on Jul 2, 2019
Thank you for your kind rating...we hope you return soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been watching this property be renovated and had wanted to stay and see how they did. I was so pleasantly surprised - it's so clean, crisp, simple and classy. What a reprieve from the bustling world outside. The inn was full during my stay, but you'd never know it. It was quiet and peaceful and everyone respected the hours. I loved the "no key" easy access and the morning buffet of beverages and breakfast treats. It was just enough to get the day going. Well-done!
Stayed 1 night in Jun 2019
Response from Bill H. on Jul 2, 2019
Thank you so much for your thoughtful review. It’s always nice to hear that we are doing things right for our customers. Hopefully you will return to us again soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, clean property - handy to Freeport. Self check in made for an easy arrival and departure.
Stayed 1 night in Jun 2019
Response from Bill H. on Jun 25, 2019
Thank you for your kind review and rating. We hope you will return again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated, but my bed wasn’t very comfortable due to it sagging in the middle.
Stayed 1 night in Jun 2019
Response from Bill H on Jun 20, 2019
I am sorry to hear this...which bed were you in so that I may rectify this for the future. We hope you will return again in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is old house that was beautifully renovated. I loved the feel and atmosphere. Our room had 2 beds and private bathroom. The room was a good size and there was a TV. The breakfast was small continental but did have hard boiled eggs and bread for toasting and fruit. I would stay here again.
Stayed 1 night in Jun 2019
Response from Bill H on Jun 19, 2019
Thank you for your kind review. It is greatly appreciated and we hope you will return again soon.

10/10 Excellent

Orin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Bill H on Jun 12, 2019
Thank you very much for your kind rating…We hope to have you back again soon.

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so well cared for. Bill the inn keeper thinks of everything; nothing is overlooked, not even the smallest detail. As I think about our stay, there was absolutely nothing about our stay that was negative.
Stayed 6 nights in Jun 2019
Response from Bill H. on Jun 9, 2019
Thank you so much for your kind and thoughtful review. It was a pleasure to have you here at The Orchard House and hope you return soon. Best to you, the family and your future ventures...

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Bill H. on May 31, 2019
Thank you for your kind rating and hope to have you back again in the future for another stay with us!