Stay Away: A Hotel from Hell
If I could give this hotel zero stars, I would. My recent stay at Lighthouse Pointe at Grand Lucayan Resort was an absolute nightmare, and I wouldn't wish it upon my worst enemy.
Let's start with the rooms. We booked three rooms for our group, and each one was a disaster in its own right. In the first room, we were greeted by a half-naked man who seemed just as surprised to see us as we were to see him. It was a clear violation of privacy and left us feeling incredibly uncomfortable.
In the second room, the air conditioning and shower were both non-functional. We might as well have been sleeping in a sauna, and the bathroom experience was like standing under a faucet stuck on scalding hot, with no relief in sight. And as if that weren't enough, we encountered the same issues in another room. It was like playing a cruel game of musical chairs with our accommodations.
But the pièce de résistance? A cockroach. Yes, you read that correctly. One of the rooms was infested with cockroaches, and despite multiple complaints to the cleaning staff, they left the unwelcome guest to roam freely throughout our entire stay. It was utterly disgusting and unacceptable.
And let's not forget about the all-inclusive debacle. This hotel advertised itself as "all-inclusive," but in reality, there were only three sad excuses for meals available, each lacking any semblance of flavor. It was like eating cardboard with a side of disappointment.