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Overall the hotel was great. The staff was courteous and friendly. The pool was good and the breakfast was delicious. The only issue was there were noticeable dog barking from a guest room, but fortunately our room was not next to or near them.
Stayed here for one quick night. Got in late. The hotel is clean and the staff is friendly. One thing that could be improved is when we needed to use the laundry facilities it uses quarters and they didn’t have a change machine or very many quarters at the check in desk. And the grocery store close by closed so we had wet clothes as they didn’t dry with the quarters we had! Ugh. Other than this, no complaints.
The staff were excellent as was the accommodations such as the indoor heated pool and the breakfast. My wife and I were above all, very blessed to be able to have our "puppy-dog," with us!
Dwight
Stayed 3 nights in Apr 2024
10/10 Excellent
Beth
Travelled with family, Travelled with family and small children
Staff was friendly and very helpful. Room was spotless. Request for speiaj room was filled with no problem. Breakfast nook was clean with great offerings and staff that was outstanding! Pool area was wonderful.
The staff was so personable and the location was easy to get too and clean.
Trish
Stayed 1 night in Apr 2024
4/10 Poor
Jessica
Travelled with family
Mar 17, 2024
Katie at the front desk was great. Beds are incredibly uncomfortable and definitely not queen sized as advertised. Pool was closed more than half of our stay as was the exercise room.
Jessica
Stayed 2 nights in Mar 2024
Response from GM on Mar 18, 2024
I'm sorry your stay was not as comfortable as we hoped. All rooms have the great Serta beds that Hilton recommends and they are indeed Queen size. Unfortunately the pool was closed temporarily due to vandalism from a team that was visiting and for safety reasons had to close it to repair it. Thanks for reaching out and being a valued guest.
Clean, safe, hotel, near everything. Has a great heated pool, and the staff is very nice. Breakfast in the morning. Checks all the boxes for a family place to stay.
I traveled to Freeport for a weekend of Christmas Shopping with my Mother and adult daughter. The room was nicely outfitted and clean. My mother commented she had not slept that well in years. There was a free shuttle offered to town center and we enjoyed a dip in the pool. The breakfast was ok, nothing exceptional.
Staying at the Hampton Inn Freeport exceeded my expectations. My son and I stayed while visiting LL Bean. We were both pleasantly surprised at how clean it was and how comfortable the beds were. A great choice.
The only issue was at check in there was only one employee assisting guests. She was doing a great job but a second person would have helped. There were four parties ahead of me with several behind and the were constantly arriving. Poor scheduling.