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Reviews of Hotel Revel

2.5 out of 5
Hotel Revel
1165 8th Ave, Fort Worth, TX

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 341 reviews" "
Rating 8 - Good. 70 out of 341 reviews" "
Rating 6 - Okay. 49 out of 341 reviews" "
Rating 4 - Poor. 31 out of 341 reviews" "
Rating 2 - Terrible. 37 out of 341 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
RN needed close accommodations to the hospital on a snow day…room too futuristic and not comfortable at all. Felt as cold as the air outside. Also NO EMPLOYEES in sight, restaurant closed, luckily some eating options close by.
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Shelton was the best thing about the property. He was so friendly, helpful and responsive. Couldn't have asked for better service. I would have appreciated being better informed about how the property would work, such as access, on a Sunday when the bar was closed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the bar has great vibes, overall good aesthetics
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Amenities
Customer service was impeccable!
Stayed 1 night in Mar 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 3 nights in Feb 2024

6/10 Okay

Aidanelys

Liked: Cleanliness
Disliked: Property conditions & facilities
The guy dow stars was nice but before coming to the hotel I call like 10 times and nobody answered. Poor customer attention. The hotel is okay. But I thought that it is going to be better, but no that bad. Doesn’t have window is more like a jail.
Stayed 1 night in Feb 2024
Response from REVEL on Feb 26, 2024
If you reference of the multiple emails we sent you you would realize that we are limited as to staff on sight. If you do not leave a message or text us we have no way to respond. Check in is at 4:00

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a Good stay with some unusual details.
Could not figure out how to use the TV. So I needed to know my Google password to sign-in?? Come on. That was my major beef. It did appear that my neighbor gained access as I could hear their TV at 1am. The common room and outdoor balcony were the best part of the space (the TV out there was working!). I also appreciated the free parking right at the front door VERY much. Also thought it odd that they offer a single tampon in the bathroom -- I've never seen that in any hotel anywhere. Also the single use toothpaste, but no toothbrush. And a pencil, but no writing pad -- so strange -- were they missing some things? Otherwise, the hotel was very nice, love the industrial design and original art in the room. Also loved that there was someone there to open the front door for me and show me to the elevator. I stayed on a Monday night so the rate was super excellent.
Stayed 1 night in Feb 2024
Response from REVEL on Feb 26, 2024
Hope to see you again!

6/10 Okay

marc

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
If you want to just show and book a room from a person, this is not for you. It is a staffless hotel and even calling the phone number listed,I never was able to speak with someone. The motel was clean but walls are paper thin!
Stayed 1 night in Feb 2024
Response from REVEL on Feb 26, 2024
We are not for everyone and we are not a motel.

8/10 Good

David P

Liked: Cleanliness, property conditions & facilities
Clean.... All electronic was a bit confusing...
Stayed 1 night in Feb 2024
Response from REVEL on Feb 26, 2024
Next time let us help you with the Goki app.

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived on a quite cold night for texas! Room was so cold. There isn't actual staff they just give you codes to get in. Heat was set on 72 but it was reading 68. i was not going to stay in the room if the heat didn't work. I was offered to switch rooms or get a refund. I decided to just get a refund. Followed up the following week since still no refund. Followed up today and he finally processed the refund after being soooo freaking rude! I absolutley do not recommend based not only on customer service but honestly the room was pretty bad. And the lobby was gross
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
We allowed you to switch rooms or get a full refund you are upset?When you called we apologized for the delay as it was a human error. You berated us with a demand for an explanation of which we replied we made a mistake. you again demanded an explanation. At which point we told you that by no rights do you deserve an explanation and an apology should be enough. Pretty sure an apology for a slight delay on a refund is enough

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lack of present hotel staff was different
Stayed 2 nights in Feb 2024
Response from REVEL on Feb 26, 2024
We offer a concierge service for all guests. Please call us next time you need something.

6/10 Okay

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern hotel. Lovely floor to ceiling glass overlooking the city. The only thing they need to improve is the climate control. Way to warm with the afternoon sun & cool in the mornings. Would not cool or heat as needed.
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
Yes we were struggling with a new compressor and HVAC less than ideal. Please try again.

8/10 Good

Chance

Business traveller
Liked: Room comfort
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
Thanks for reveling!

10/10 Excellent

Dalounee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
Awesome sauce!

2/10 Terrible

Lane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t recommend!
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
is that not dishwasher residue? its not dirty but unacceptable by our standards. Staff has been notified

6/10 Okay

Steven

Travelled with partner
Disliked: Amenities
I really wanted to enjoy this place but the pictures online were a little misleading. The parking lot was pretty trashed, stains and chip crumbs on the carpet in the elevator foyer, the common area was not stocked with drinks and snacks like the web description stated. Our biggest issues was feeling comfortable in the room. The first room we were put into didn’t have a working heater and there was plenty of fiddling with the thermostat and some back and forth with the oncall staff. Just a huge annoyance to be cold and not get to enjoy the stay. The second room we were put in the HVAC system was set to cool and reading at 68 degrees when we walked in. My wife was cold and I was tired of messing with the thermostat and texting back and forth with staff so we left to find warmth. When we returned the heat finally was working but it was late then and we just sleep. I feel the experience was no better than a Motel 6 at twice the cost. Things I’d suggest get fixed, 1. Get a porter to keep a clean parking lot and lobby 2. Have the thermostat set on automatic and a set temp of 71 or so.
Stayed 1 night in Jan 2024
Response from REVEL on Feb 26, 2024
The parking lot was trashed??? We were experiencing issues with the HVAC and we did the best to accommodate as we moved you rooms. Maybe a little patience on your end. We'd prefer folks like you go to Motel 6

10/10 Excellent

Grant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near West Magnolia bars, restaurants and night life. Very easy self-checkin
Stayed 1 night in Dec 2023
Response from REVEL on Feb 26, 2024
Glad you had a great time!

2/10 Terrible

Jeremie

Stayed 1 night in Dec 2023
Response from REVEL on Feb 26, 2024
Wish we could have your stay better!

8/10 Good

Daniel, Grapevine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

M., Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Katie

Not worth price
Don’t let the outside look of the building fool you. I’ve had more amenities, more comfort, and better water pressure at a Motel 6 for half the price. One of the towels was gross but other than that it was pretty clean—just a very basic and minimal room, so definitely not worth the price.
Stayed 1 night in Dec 2023

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel we have ever stayed at. It took 5 hours for the heat to work. You could hear every word from the next room. No door to the shower. No lock on the bathroom. You could hear everything in the bathroom. Cups had lipstick on them in the room. No drawers anywhere. No channels to watch on tv. The parking lot had so much dog poop everywhere, very disgusting. No staff in sight when we got there or left. No one to assist. We had to call the main number for help with the heater. All they could say was because the whole building was made out if concrete it would take awhile to warm up. No shelves in the shower for your stuff. No ace to hang your towel in the bathroom.
Stayed 1 night in Nov 2023

8/10 Good

Patty

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy check in plain
Stayed 2 nights in Nov 2023

2/10 Terrible

Ellarie

Disliked: Room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Callie

Stayed 2 nights in Nov 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved everything about this property. I will say the only downfall is the thin walls. The room next to me was arguing around 2 AM, which woke me up and I was unable to fall back asleep. I submitted a notice to the staff, and they sent a notice which was nice.
Stayed 1 night in Nov 2023

6/10 Okay

Lacey

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Nov 2023

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room didnt have any blankets or towels. Room itself was nice. I used a jacket for a blanket. Fortunately I live locally so i just left at 2am.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility! A definite hidden gem, in its infancy, now, all the big boys better watch out, this is a place to go!!!

10/10 Excellent

Richard

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place rocks! It’s not a hotel, it’s an experience! The staff is phenomenal, the place is very modern, clean and different! You won’t be disappointed. Do not pass up an opportunity to stay if you’re in the area!
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property!! From first spotting the building in the distance with its intriguing architectural design and the word "Hotel" in vertical view, I said "I bet that's where we are going - looks kool" --- and it was!! You'll need to have the GOKI app downloaded on your phone for check-in and use of your phone for your room key 🔑 (there is a changeable code keypad on the room door, didnt use it) Terrace has a nice view sitting above the street. We had a corner room, floor to ceiling windows with automatic shades made for as much outside light entering as you would want. High ceilings, plenty of space & certainly not cramp. Bar 🍸 restaurant on the 1st floor has great service and offerings. Parking was easy, few good spots in adjacent buildings for things as well - food, travel things, even a CVS to walk to if ya forgot anything. Lounge area with a full kitchen available for use. A few "surprises" you could say we experienced, went with the day i suppose though LOL You will not be disappointed with the accommodations, as advertised!!! 9.6/10
Stayed 1 night in Oct 2023

8/10 Good

jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Street view.
Stayed 1 night in Oct 2023

10/10 Excellent

graciela

Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Javier

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will most definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Tv was not hooked up, thin walls, everything else was perfect
Stayed 1 night in Sep 2023

2/10 Terrible

Quram

Stayed 3 nights in Sep 2023

6/10 Okay

Damon

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Stanley

Stayed 1 night in Sep 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this place was amazing!!! Rooms were amazing definitely get a corner room though. I think those couches might need a steam clean once a week though.
Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet & relaxed the environment felt.
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay!! No problems. Nice room with cold AC.
Stayed 1 night in Aug 2023

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issues were checking in and the amount of noise. Workers below were making so much noise at 5am.
Stayed 1 night in Aug 2023

10/10 Excellent

Cicily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023