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Reviews of The Island Resort at Fort Walton Beach

4 out of 5
The Island Resort at Fort Walton Beach
Miracle Strip Parkway Southeast, 1500, Fort Walton Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 974 out of 1884 reviews" "
Rating 8 - Good. 466 out of 1884 reviews" "
Rating 6 - Okay. 229 out of 1884 reviews" "
Rating 4 - Poor. 119 out of 1884 reviews" "
Rating 2 - Terrible. 96 out of 1884 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay at The Island! It was extremely clean each staff member we passed by spoke and was very friendly and helpful. The rooms were very clean and comfortable. The pools were very clean as well! There was a few little restaurants food trucks and bars on the property. They had live music and fun things for the kids such as mermaid appearances. We loved this resort and will definitely choose it any time we come to Fort Walton.
Stayed 3 nights in May 2024
Response from Alexis Bell on May 22, 2024
Thank you so much for your glowing review! We're delighted to hear that you had an amazing experience at The Island Resort Fort Walton Beach. It's fantastic that you enjoyed our beautiful beachfront location and the friendly service from our staff. We can't wait to welcome you back for another memorable stay!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay except for the ongoing Construction. The drilling and the hammering were going nonstop and we couldn’t get much rest at the resort
Stayed 4 nights in May 2024
Response from Alexis on May 22, 2024
Thank you Jason for the feedback and rating.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited during remodeling, but the workers were very quiet and professional.
Stayed 4 nights in May 2024
Response from Alexis Bell on May 21, 2024
Thanks for taking the time to share your rating and feedback.

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family vacation location
Stayed 1 night in May 2024
Response from Alexis on May 20, 2024
Thank you for the rating.

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has beautiful landscape. The 2 pools & 2 jacuzzis' are wonderful.
Stayed 1 night in May 2024
Response from Alexis Bell on May 20, 2024
Your positive feedback is truly appreciated. We're delighted that you had a fantastic time at our resort, enjoying our pool and the beautiful surroundings. We can't wait to welcome you back to The Island Resort for another exceptional stay.

4/10 Poor

kelly

Travelled with family and small children
Liked: Amenities, property conditions & facilities
They charge you more when you check in than what you’ve already prepaid. When you book and pay there shouldn’t be any hidden fees.
Stayed 2 nights in May 2024
Response from Alexis Bell on May 20, 2024
We're sorry to hear about the problems you encountered during your stay. Your feedback is valuable, and we'll use it to make improvements. We hope you'll give us another opportunity to provide you with the exceptional stay you deserve.

8/10 Good

Marianna, Davenport

Travelled with family and small children
Staff
Stayed 3 nights in May 2024
Response from Alexis Bell on May 19, 2024
Thanks for taking the time to share your feedback.

10/10 Excellent

Shamirah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!
Stayed 2 nights in May 2024
Response from Alexis Bell on May 19, 2024
We appreciate your kind words and are thrilled that you had a wonderful stay with us. It's heartwarming to hear that you found our facilities and amenities exceptional. We look forward to hosting you again soon at The Island Resort.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 4 nights in May 2024
Response from Alexis on May 16, 2024
Thank you for the feedback and rating.

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so helpful and friendly
Stayed 1 night in May 2024
Response from Baylie on May 16, 2024
Thank you for the positive review and rating.

6/10 Okay

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We booked our stay through a travel app. We bought a package that included 2 free breakfast buffets each day of our stay and the hotel would NOT honor it. Also, there was very LOUD construction each day from 9am-6pm that we were not aware of prior to our booking. It was so loud we had to leave the room. No relaxing vacation, no naps, unless you slept at the beach or by the pool. We were told about the construction by the hotel staff AFTER we had checked in and given them our credit card info. Very disappointing. We have previously stayed at this property and had no problems but we will most likely not be returning.
Stayed 3 nights in May 2024
Response from Alexis Bell on May 15, 2024
We're disappointed to hear about the issues you faced during your stay. This falls short of our usual standards, and we apologize for any inconvenience caused. We appreciate your feedback and will take steps to make necessary improvements

4/10 Poor

Judy, Tulsa

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Old and under construction which was not disclosed on booking. Front desk staff is curt and made us feel unwelcome. Phone didn’t work. Door didn’t lock on patio so banged all night in winds. Way over priced for what you get. Good food options and on the beach. VPS, the airport is 7 miles away but Uber is 90 bucks. Flights out of FWB are limited or not available daily. We won’t be back. Please learn how to make your guest feel welcome upon arrival. It sets the tone for the rest of your trip.
Stayed 4 nights in May 2024
Response from Alexis Bell on May 14, 2024
We're sorry to learn about your less-than-ideal experience at our resort. Your feedback is important, and we will investigate the concerns you've raised to prevent similar issues in the future. We hope you'll consider staying with us again to experience a better stay.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities at this property. The grotto swim up bar, and outdoor bar and grill. My only negative is that when entering our room it was not appealing at all. There was all white and gray and I expected a tropical feel, it was not exciting at all, very sterile looking. I've stayed at other beach side resorts and this one was a let down with the inside decor.
Stayed 3 nights in May 2024
Response from Alexis on May 13, 2024
Thank you for the feedback and rating.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in May 2024
Response from Alexis on May 13, 2024
Thank you for the rating.

6/10 Okay

Angela, Eatonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come here every year , and we love it. The beach house w the view of the ocean is the best!
Stayed 6 nights in May 2024
Response from Baylie on May 13, 2024
Thank you for the positive review and feedback!

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from Baylie on May 13, 2024
Thank you for the positive review and feedback!

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it. This is a nice place for family
Stayed 2 nights in May 2024
Response from Baylie on May 13, 2024
Thank you for the positive review and feedback!

2/10 Terrible

Daniel

Travelled with partner
Disliked: Amenities, property conditions & facilities
Do not book here. The property is old and run down. The room was super small and did not even have a closet. We could not stay there. Hotel did agree to refund our money. We were on our own to find another hotel. Expedia was no help.
Stayed 3 nights in May 2024
Response from Alexis Bell on May 12, 2024
We regret that your recent stay did not meet your expectations. Please accept our apologies for any shortcomings you encountered. We'll work diligently to address the issues you raised to ensure a more enjoyable stay for our guests in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Love this plave! Clean, restaurants are closee for walking. You don't eve have to leave
Stayed 4 nights in May 2024
Response from Alexis on May 11, 2024
Thank you Sandra for the feedback and rating.

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was have been a great place to stay if they would have given a heads up about the massive amount of construction taking place. They have a card saying it will start at 9am and go up til dusk, Monday through Saturday. They were hammer drilling and working away at 8am several days which was very disturbing. Everything else was honestly great.
Stayed 4 nights in May 2024
Response from Alexis Bell on May 19, 2024
We're disappointed to hear about the issues you faced during your stay. This falls short of our usual standards, and we apologize for any inconvenience caused. We appreciate your feedback and will take steps to make necessary improvements.

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access and great entertainment. Pool area and outdoors was good. Would stay again.
Stayed 1 night in May 2024
Response from Alexis on May 6, 2024
Thank you for the feedback and rating.

10/10 Excellent

Jalen

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Alexis Bell on May 7, 2024
Thanks for taking the time to share your rating.

6/10 Okay

BONNIE

Travelled with group
Liked: Cleanliness, amenities
I reserved a Gulfview room When arriving received a bottom floor room in which you could not see the golf. Hotel was under construction, had windows and equipment on patio of room. Was very disappointed on this aspect of things, however they did have nightly entertainment, and was clean, most staff were very pleasant, easy access to beach
Stayed 3 nights in Apr 2024
Response from Alexis Bell on May 4, 2024
We're sorry to hear about the problems you encountered during your stay. Your feedback is valuable, and we'll use it to make improvements.. We're pleased that you enjoyed our well-maintained facilities and the attentive service from our team. We're looking forward to your return visit to The Island Resort Fort Walton Beach.

10/10 Excellent

Daniel, St Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice. Really nice hotel. Great beach location and fantastic beach bar
Stayed 1 night in Mar 2024
Response from Alexis Bell on May 1, 2024
We're thrilled that you had such a wonderful experience at The Island Resort Fort Walton Beach! It's fantastic to hear that you loved our beachfront location. We look forward to hosting you again in the future.

4/10 Poor

Sylwia

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Alexis Bell on May 1, 2024
Thanks for taking the time to share your rating with us.

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well taken care of and constantly cleaned. The pool area and grotto are really nice. Plus direct access to the beach and location right next to the boardwalk is great. But if you're on the 5th floor and there's a wedding reception in the 6th floor.... be prepared to stay up late.
Stayed 4 nights in Apr 2024
Response from Alexis Bell on Apr 30, 2024
Thank you for taking the time to share your positive feedback. We're thrilled that you enjoyed our clean and comfortable accommodations as well as our stunning views. We can't wait to have you back as our guest.

10/10 Excellent

Janay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the beach!!
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 29, 2024
Thank you for the rating.

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
I enjoyed the location of the resort, close to the beach. I payed to have breakfast included but it was no such thing you still had to pay for breakfast every day so I am not sure why they mention breakfast is included when it’s not. Also the chairs you see in pictures in the beach are not part of the resort. They fail to mention that those are not included. When you arrive those chairs are separate from the resort and they charge about 55$ to rent the chairs for the day.
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 28, 2024
Thank you for the candid feedback and rating.

2/10 Terrible

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beaches were beautiful, but the property was under construction and very disruptive, drilling The floors right above our room construction workers walking all over the place drilling all hours of the day and on the weekends. food was below average. Weight staff and room keeping staff staff were very polite. Property was very dated. Would not recommend this property to anyone.
Stayed 5 nights in Apr 2024
Response from Alexis on Apr 28, 2024
We regret that your recent stay did not meet your expectations.

10/10 Excellent

Crystal

Stayed 3 nights in Apr 2024
Response from Alexis Bell on May 17, 2024
Thanks for sharing your rating with us.

10/10 Excellent

Carlos E

Stayed 3 nights in Apr 2024
Response from Alexis on Apr 28, 2024
Thank you for the feedback and rating.

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexis on Apr 28, 2024
Thank you for the rating.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Would definitely book again.
Stayed 1 night in Apr 2024
Response from Alexis on Apr 26, 2024
Thank you for the feedback and rating.

8/10 Good

Bensen, Ashburn

Lots of renovations
Stayed 4 nights in Mar 2024
Response from Alexis Bell on Apr 25, 2024
Thanks for taking the time to share your rating with us.

8/10 Good

Clinton Herley

Stayed 4 nights in Apr 2024
Response from Alexis Bell on May 15, 2024
Thanks for taking the time to share your rating.

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel is currently under renovations so our room smelled like paint. Will be nice once done. Loved tiki bar on beach.
Stayed 3 nights in Apr 2024
Response from Alexis on Apr 25, 2024
Thank you for the feedback and rating.

8/10 Good

Anthony, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service
Location is excellent. It has an easy access to the beachfront where one of their bars is located. Perfect place to view the sunrise and sunset. It is a walkable distance to the Okaloosa Island Boardwalk and the Pier. There is a swim-up bar as well. There is a daily resort and parking fee. Staff are professional and kind. Be mindful, there is ongoing construction at the beachfront so it will be quite noisy but not a deal breaker. The only bummer was our beachfront room was not available because of the construction but they did book us a pool room (porch leads directly to the pool). It was a good-sized room with a fridge, coffee maker, and a microwave. We had a wonderful stay and would like to stay here again in the future.
Stayed 3 nights in Apr 2024
Response from Alexis on Apr 25, 2024
Thank you Anthony for the positive feedback as well as being understanding. It goes along way when our staff is really trying to do our best considering the construction. We would love to host you again in the near future.

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alexis Bell on Apr 24, 2024
Thanks for taking the time to share your rating.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and enjoyed our stay. We would stay here again.
Stayed 4 nights in Apr 2024
Response from Baylie on Apr 22, 2024
Thank you for the glowing review. We're delighted to hear you enjoyed your stay. We can't wait to welcome you back.

10/10 Excellent

Anishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 23, 2024
Thank you for the rating.

10/10 Excellent

MARIE

Stayed 6 nights in Apr 2024
Response from Alexis on May 10, 2024
Thank you for the rating.

8/10 Good

LeaAda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alexis Bell on Apr 30, 2024
Thanks for taking the time to share your rating.

4/10 Poor

brando

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is over priced! You pay a resort fee for nothing because there is nothing to actually do on the resort. The staff were nonchalant and I feel like at the rate paid they could be a bit more welcoming. They literally checked me in and didn’t give me any info on the resort (but that may be because there was no info to give because there is NOTHING to do!)
Stayed 2 nights in Apr 2024
Response from Alexis on Apr 18, 2024
Thank you Brando for the candid feedback.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the on-site activities and entertainment. The employees were awesome and the room spotless! You must try their pizza and it was very reasonably priced. The property was gorgeous and so clean! Definitely will be back! AMAZING!!
Stayed 3 nights in Apr 2024
Response from Alexis Bell on Apr 16, 2024
Thank you for taking the time to share your positive feedback. We're thrilled that you enjoyed our clean and comfortable accommodations as well as our stunning views. Your compliments for our team are greatly appreciated. We can't wait to have you back as our guest.

10/10 Excellent

Sula

Liked: Cleanliness, staff & service, property conditions & facilities
Td
Stayed 1 night in Apr 2024
Response from Alexis Bell on Apr 15, 2024
Thanks for taking the time to share your rating

10/10 Excellent

Christopher, Harker Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Mar 2024
Response from Alexis Bell on Apr 15, 2024
Thanks for taking the time to share your rating.

10/10 Excellent

Kory

Travelled with family and small children
It’s the best hotel to be around everything. Close to boardwalk, beach bar, and heated pool. The grounds are like a resort. Staff was friendly and responds quickly. We’ve been here 8 years in a row
Stayed 3 nights in Apr 2024
Response from Alexis Bell on Apr 13, 2024
Thank you for taking the time to share your positive feedback. We're thrilled that you enjoyed our clean and comfortable accommodations as well as our stunning views. Your compliments for our team are greatly appreciated. We can't wait to have you back as our guest.

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexis on Apr 14, 2024
Thank you for the rating.

8/10 Good

Bridget

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Baylie on Apr 13, 2024
Thank you for the rating and feedback.

4/10 Poor

Yudisleidys

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó: La propiedad tiene buena posición, una vista hermosa a la playa y una gran piscina, el equipo es agradable y todos serviciales, atentas al cambio de las toallas y lo que necesitaba en la habitación. No me gustó la limpieza ni la calidad de las habitaciones, para el precio por noche que pague no está a la altura de la calidad de la habitación, el aire no trabaja correctamente pasé calor, y la llave del lavamanos goteaba, el baño tenía partes q se vea la mala limpieza y mojo, al igual que el piso de la habitación.
Stayed 3 nights in Apr 2024
Response from Alexis on Apr 11, 2024
Gracias por los comentarios y la calificación. Me alegra que haya disfrutado su estadía aquí en The Island. Vuelve y visítanos cuando quieras.