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Reviews of InTown Suites Extended Stay Fort Myers

2 out of 5
InTown Suites Extended Stay Fort Myers
7071 Lakeridge Ct, Fort Myers, FL

Reviews

4.8
Rating 10 - Excellent. 83 out of 1000 reviews" "
Rating 8 - Good. 166 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 193 out of 1000 reviews" "
Rating 2 - Terrible. 381 out of 1000 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Stayed 7 nights in Jan 2024

2/10 Terrible

Jawad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible where adults and kids are shouting and you can hear them through non insulated walls. literally i could hear people snoring from the other room. the room smelled like when one uses chemicals to hide the cigarette smell.
Stayed 7 nights in Jan 2024

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to share the room with cockroaches, ants and other bugs plus couldn’t sleep because of loud people fighting and yelling in other rooms. Prompted me to leave the hotel before planned.
Stayed 14 nights in Jan 2024

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst property I’ve ever stayed at. The hotel staff is almost nonexistent and rude when present. Don’t stay here.

10/10 Excellent

roustam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Go somewhere else
The place is very run down, many people were drunk or on something. When I arrived no one was even at the desk, I called the number on door and someone answered said I could not check in early and I have to come back at 3:00 she is on lunch. When returning a hour later I got checked in she asked we check the room out first then she will book it, room was fairly clean floors could of been mopped the whole building/rooms smelled like weed. Decided to check in when she was checking me in she says there is a $50 deposit and I will get it back when check out. Well now I got charged full amount and now no one is answering at the place so this is still ongoing but I do not recommend this place at all!
Stayed 2 nights in Dec 2023

6/10 Okay

Natalia

Travelled with family and small children
Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

2/10 Terrible

Wilson

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the pictures don’t match! Checked in, front desk employee had an horrible attitude. Once I walked in the room it was mold, and dirty. Please read this and make sure you don’t waste time like I did.
Stayed 3 nights in Dec 2023

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2023

2/10 Terrible

Martin

Stayed 8 nights in Nov 2023

6/10 Okay

Albert

Good value on monthly stays. Near everything, For those that sacrifice accommodation for food and golf.
Stayed 10 nights in Nov 2023

6/10 Okay

Shasta

Stayed 2 nights in Nov 2023

2/10 Terrible

Nadine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach hotel
I booked a suite, there was roaches all over, in the closet, on the bed, bathroom and everywhere, I could not sleep fearing they would crawl on me, I was traumatized. I booked for 5 nights, I did not sleep the first night because I work at night in the hospital, I am a traveling nurse that is why I booked that hotel, it was near to the hospital.
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant check in experience, the
Stayed 7 nights in Oct 2023

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very nice but once outside, hallway was dimly lit, surrounding area was shabby, lawn looked like it had been growing for a year.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jonathan

Liked: Property conditions & facilities
Disliked: Staff & service
Forces me to check out of hotel. For no reason other than extending my stay
Stayed 2 nights in Oct 2023

2/10 Terrible

Jonathan

Stayed 2 nights in Oct 2023

8/10 Good

Ashbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience, low rates, kitchen/parking/and internet available, and the room. I was not a fan of the lack of kitchen utensils and dish equipment. Overall great stay!
Stayed 5 nights in Oct 2023

6/10 Okay

Damien

Stayed 7 nights in Oct 2023

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Kirk, Fort Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are really improving
Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel no good customer service
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been treated so bad in my many stays here . It’s ridiculous to be treated so bad so rude . My room is leaking water from the roof bugs all over and yet I stayed . Then after working 12 hours I get here before 7 and was told I have to pay more and rudely told she is too busy to go over options I’ve spent many nights here and this is not right to be treated this way . Never to return again
Stayed 7 nights in Sep 2023

6/10 Okay

Milagros

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 3 nights in Oct 2023

4/10 Poor

Tonjia

Liked: Cleanliness
Disappointed
Room was clean but smells of mold in the ac. They had our car towed for no reason and acted like they didn’t. The stove would shock you while cooking. Curtains had holes in them where you could see daylight. They don’t provide toilet paper. And only clean rooms if your staying over 7 days. This was my first experience staying in a extended stay. I don’t care how cheap they are I will not stay at the Intown extended suites again.
Stayed 2 nights in Oct 2023

8/10 Good

Tonjia

Liked: Cleanliness
Satisfied
My stove kept shocking me when I cooked. They don’t provide extras. But it was a nice place to stay curtains were old with holes in them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
What a dump
The place is a dump. Paint chipped off the walls, uncomfortable and cheap mattress. No chair to sit in. Lihht fixture did not work. The only thing it hadgoing for it was it was half the price of anywhere else.
Stayed 7 nights in Sep 2023

2/10 Terrible

Angel

Disliked: Cleanliness
Stayed 1 night in Sep 2023

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down. The bathroom was nasty. Tv only has basic channels. No oven only a stovetop.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice and quiet great value
Stayed 9 nights in Jun 2023

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
W-O-R-S-T (of all time)
Absolutely the WORST hotel experience in my lifetime I booked my trip using Hotels.com for InTown Suites Fort Myers Florida ( 3/23 - 3/30 ) ISSUE #1:Tried calling the actual property and never had anyone return my call ( I was trying to confirm/confirm late check-in ) ISSUE # 2: Upon check-in (around 6pm), I was told by the desk clerk "you dont have a reservation" - I showed her the reservation confirmation from Hotels.com and she said "oh yea...sorry..but we dont honor reservations from Hotels.com" - after complaining enough, she ended up showing me two(2) open rooms and I checked into one of them ISSUE #3 : lobby /hallways STRONG smell of mold/mildew ISSUE #4: the actual hotel room reeked of heavy bug spray ( I was told that once a week the pest control person sprays and that the smell would go away in 1-2 days ) ISSUE # 5: office/ desk clerk knocked on my door at 8pm on 5/30 telling me that upon check-in I only paid for 7 nights ( and I was supposed to check out ) I told her there is a mistake and I'm checking out tomorrow. She was VERY rude, told me to get out of the hotel..(I was trespassing) and then she called the police. The police arrived at 9pm and told me I had to vacate given the hotel Conclusion: No matter how professional I tried to be the clerk refused to accept cash or credit card to pay for the extra night and I was unceremoniously kicked out into the Fort Myers night w/o a place to sleep
Stayed 8 nights in Mar 2023

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay. The desk person had me check the room to see if it was acceptable and told me I would have to figure out a refund with the booking site before I even saw the room. That was suspicious to start with. Cereal or snack all over the floor. The refrigerator completely rusty. Food on counters. Didn’t look in the bathroom. Also said they couldn’t honor the price I got through hotels.com
Stayed 7 nights in Mar 2023

8/10 Good

Roustam

Stayed 8 nights in Oct 2022

2/10 Terrible

Joanne C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2022

8/10 Good

Harold

Liked: Staff & service, amenities, property conditions & facilities
Overall good, what was expected.
Stayed 9 nights in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 13 nights in Jun 2022

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was terrible. Roaches and I have bed bug bites on my ankles and legs. I’m going to the health department
Stayed 7 nights in Jun 2022

2/10 Terrible

Ryan

Stayed 9 nights in Apr 2022

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed here before. They were upgrading the rooms. That was TWO years ago. I’m in a room that hasn’t been touched in YEARS. For the price of the room, it should be WAY cheaper. I was even paying LESS then in a much maintained room. So sad
Stayed 7 nights in Apr 2022

2/10 Terrible

ISRAEL, MIAMI

Travelled with family
full of cockroaches in the room. in the bathroom, in the toilet, on the walls...
Stayed 7 nights in Mar 2022

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice weather and pool breakfast bar was good. Area very nice. Room service wasn’t so good
Stayed 15 nights in Mar 2022

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap but smelled
Stayed 7 nights in Feb 2022

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defiantly was not the room I booked. Room was filthy and stunk.
Stayed 8 nights in Jan 2022

2/10 Terrible

Shane

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2022

2/10 Terrible

eric

Disliked: Staff & service, property conditions & facilities
Stayed 28 nights in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very quiet
Stayed 7 nights in Nov 2021