Comfort Condo | Terrace/patio
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Reviews of Harbour House At The Inn

3 out of 5
Harbour House At The Inn
450 Old San Carlos Blvd, Fort Myers Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 621 reviews" "
Rating 8 - Good. 165 out of 621 reviews" "
Rating 6 - Okay. 35 out of 621 reviews" "
Rating 4 - Poor. 11 out of 621 reviews" "
Rating 2 - Terrible. 8 out of 621 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is still being repaired from Hurricane IAN, but rooms were clean and spacious. There are many places to eat and relax within walking distance from the Hotel and parking below the Hotel is a great plus. The staff was great and made sure we had everything we needed.
Stayed 2 nights in May 2024
Response from LG on May 14, 2024
Thank you for taking the time to leave us the review and for staying with us.For clarification, the only area under construction is the ground level where the commercial suites were. All of our guest areas on the second and third level are fully operational with all amenities we had prior to the storm except the lobby area.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little property and great pool area.
Stayed 7 nights in Apr 2024

10/10 Excellent

Toni

Liked: Cleanliness, property conditions & facilities
Happy to see life back in Ft Meyers. Enjoyed our stay. Looking forward to seeing progress when we come back next year.
Stayed 2 nights in Apr 2024
Response from LAG on Apr 20, 2024
Thank you so much for staying with us! We are so glad you enjoyed your stay. We are all so happy to see life back at the beach! Hope to see you next year (:

10/10 Excellent

S. Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here again as we visit to monitor the rebuilding of our property.
Stayed 2 nights in Mar 2024
Response from MW on Mar 28, 2024
We so enjoyed hosting your stay and appreciate you taking the time to leave a kind review.

10/10 Excellent

Brandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful room With everything you need!
Stayed 3 nights in Mar 2024
Response from MW on Mar 12, 2024
Thank you so much, we loved hosting your stay and hope to see you again.

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the view was great. The hot tub and pool were amazing. Will definitely book here again
Stayed 5 nights in Mar 2024
Response from MLW on Mar 8, 2024
Thank you so much for your kind review. We look forward to hosting any future stays.

8/10 Good

Julie, Green Bay

Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Feb 2024
Response from M.W. on Feb 20, 2024
Thanks so much for taking the time to review.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Get-Away Spot
We really enjoyed our stay. Convenient and quiet and everything we needed. We’d definitely stay here again.
Stayed 5 nights in Jan 2024
Response from LeeAnns Paradise Vacation Rentals on Feb 7, 2024
Elizabeth, thank you, we would love to host your stay in the future.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and relaxing. Plenty of extras inside the room. Covered parking with plenty to do within walking distance or a short car ride. Definitely recommend and would book again
Stayed 2 nights in Jan 2024
Response from lg on Jan 22, 2024
Thank you so much for taking the time to leave us the review. We are so glad you enjoyed your time in town and would love nothing more than to see you in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from LAG on Jan 1, 2024
Thank you so much for staying with us! We would love to see you in the future!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from LAG on Dec 10, 2023
Thank you Jody! It was a pleasure having you stay with us (:

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from LG on Dec 10, 2023
Thanks Lori!! We would love to see you in the future (:

6/10 Okay

Luci, Norwood Young America

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very uncomfortable. Everything else was great
Stayed 2 nights in Dec 2023
Response from LG on Dec 9, 2023
Thank you for your feedback. It is invaluable. I shared it with the owner and he has already ordered a new king size bed! I apologize that it was uncomfortable during your stay. We would love to see you in the future!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed for 2 weeks. Great location. The room was very clean and comfortable. It was smaller than what we expected, but we weren't in our room very much. Our only gripe is that there is no towel service. And we were told that they could wash our towels through a laundry service for $25 or we can wash them ourselves in the pay laundry room on 2nd floor. We also needed to buy more dishwasher soap and toilet paper.
Stayed 15 nights in Oct 2023
Response from LA on Nov 20, 2023
Hi Mary,Thank you so much for taking the time to leave us a review. I am glad that you enjoyed your suite and the grounds despite still having our entire lower level gutted from Hurricane Ian. The reason we charge for extra towels is because there is no washer and dryer onsite for our cleaners to use. We have our linens sent out to a professional linen company on a weekly basis. We also set expectations accordingly. We send out emails prior to arrival that informs guests of exactly what to expect and what they will have in the suite. We also have suites with a washer and dryer in the unit if you would prefer not to use the common area washer and dryer. If we can ever help you in the future, we would be happy to!LeeAnn

10/10 Excellent

Jimmie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and will definitely be back again. We loved our room and the view. LeeAnn was super friendly and helpful. The bathrooms near the pool were always clean and everyone was so nice. Great location with lots of places to walk to including, of course, the beach.
Stayed 7 nights in Nov 2023
Response from lag on Nov 15, 2023
Thanks so much for staying with us and taking the time to leave the review! It was a pleasure hosting your stay and would love to see you in the future!

10/10 Excellent

Layne

Stayed 3 nights in Nov 2023
Response from lg on Nov 17, 2023
Thanks Layne! We hope to see you in the future!

10/10 Excellent

Scott

Stayed 3 nights in Nov 2023
Response from LG on Dec 10, 2023
Thanks Scott! We would love to see you in the future!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from lg on Nov 7, 2023
Thanks so much for taking the time to leave us the review. It was a pleasure having you stay with us at the Harbour House. We would love to see you in the future!

10/10 Excellent

Steve

Travelled with group
The location being close to restaurants and being able to walk to local attractions was perfect. The facilities of the pool, hot tub ,and patio were a great outdoor space.
Stayed 4 nights in Nov 2023
Response from lg on Nov 6, 2023
Thanks for staying with us! We are so glad you enjoyed your stay and would love nothing more than to see you in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from LAG on Nov 2, 2023
Thank you so much for staying with us! We are delighted that you enjoyed your stay and we would love nothing more than to see you guys in the future!

8/10 Good

Jennifer

Travelled with partner
Disliked: Staff & service, amenities
Harbour House will only supply 2 rolls of toilet paper per room and 1 set of towels per person for your entire stay. My husband and I were there 8 days and they would not suply extra towels unless we paid $10.00 per set of towels. I feel toilet paper and towels should be included in the price that we paid because it's not cheap and who wants to either do laundry while on vacation or pack your own towels and bring them home wet. We also had to empty all trash cans and bring them down to the dumpster in the parking garage. This was our 5th stay at Harbour House and we couldn't believe the changes. I understand that they went through hurricane Ian last year, but that's no excuse for the new towel and toilet paper rules!
Stayed 7 nights in Sep 2023
Response from lg on Oct 9, 2023
Hi Jennifer,Thank you so much for taking the time to leave us a review. I am glad that you enjoyed your suite and the grounds despite still having our entire lower level gutted from Hurricane Ian. The reason we charge for extra towels is because there is no washer and dryer onsite for our cleaners to use. We have our linens sent out to a professional linen company on a weekly basis. We also set expectations accordingly. We send out emails prior to arrival that informs guests of exactly what to expect and what they will have in the suite. We also have suites with a washer and dryer in the unit if you would prefer not to use the common area washer and dryer. If we can ever help you in the future, we would be happy to!LeeAnn

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all
Stayed 1 night in Sep 2023
Response from LG on Oct 1, 2023
Thank you Angela for taking the time to leave us a review. It was a pleasure having you stay with us and we would love to see you in the future!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from lg on Sep 30, 2023
Hi Angela,Thank you for taking the time to leave the review. I sure do wish you would have let us know how we could have made your stay more enjoyable. We hope to see you in the future.Thank You,LeeAnn

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well done rebuild. Highly recommended.
It was a great place to stay for our little get away close to home. The pool and hub were outstanding to have. Great to see some business coming back to FMB
Stayed 2 nights in Sep 2023
Response from lg on Sep 17, 2023
Thank you so much for taking the time to leave us the review! We are so glad that you enjoyed your time in town! We would love to see you in the future!

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best $100 room I have ever had. Great service with letting us check in and out early/late. Even gave us a bottle of wine and a key lime pie! Room was cozy and had everything from tumblers to beach gear ready for us. I will be coming back.
Stayed 1 night in Aug 2023
Response from lg on Aug 31, 2023
Thank you for taking the time to leave the review! We are so glad you enjoyed the pie! Thanks again for staying with us. We would love to see you in the future!

10/10 Excellent

Kathy

Liked: Staff & service
Stayed 5 nights in Aug 2023
Response from lg on Aug 31, 2023
Thank you Mrs Kathy! So glad you stayed with us and we hope to see you in the future!

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in such a beautiful location! Even with the hurricane last year there were plenty of places to eat and shop and if you can’t find anything you like right in Fort Myers Beach, the city of Fort Myers is an easy drive. The suite was clean and quiet. The pool was relaxing with music playing in the background. The only downfall was the construction but with the hurricane that was totally understandable. We would definitely stay again!
Stayed 5 nights in Aug 2023
Response from lg on Aug 13, 2023
Thank you for taking the time to leave the review. We are so glad that you enjoyed your stay! We would love to see you in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Harbour House. It is a great location and the rooms are spacious and clean. The only current issue is that Fort Myers Beach is in recovery mode from the hurricane, so not everything is open and some buildings in the area are not repaired yet.
Stayed 5 nights in Jul 2023
Response from LAG on Aug 7, 2023
Thank you for taking the time to leave us the review. We enjoyed hosting your stay and hope to see you in the future!

10/10 Excellent

Toney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor was exceptional. The rooms very clean. Everything you need is already in the room. We’ll definitely be back!
Stayed 3 nights in Jul 2023
Response from lg on Aug 7, 2023
Thank you so much for taking the time to leave a review. We are so glad you enjoyed your stay! We look forward to seeing you in the future!

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good I enjoy
Stayed 5 nights in Jul 2023
Response from LAG on Aug 1, 2023
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay and we hope to see you in the future!

10/10 Excellent

Tatum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time staying at Lean’s paradise rentals. It was truly amazing to have somewhere so nice, accommodating and 5 minutes from the beach (walking) after hurricane Ian. This town is doing its best and it was a blast to help get this economy going again. The rental was beyond accommodating (cups, travel cups, beach towels, etc.) and location next to wahoo Willie’s, marina view, the tiki bar, etc. The really just can’t imagine staying anywhere else! Thank you LeeAnn and her team.
Stayed 4 nights in Jul 2023
Response from LAG on Jul 25, 2023
Thank you so much for taking the time to leave the review! We are delighted that you enjoyed your stay and hope to see you in the future!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect and close to the beach. Will definitely go again to this property
Stayed 3 nights in Jul 2023
Response from lag on Jul 20, 2023
Thank you for taking the time to leave the review. We enjoyed hosting your stay and hope to see you again!

10/10 Excellent

Gina-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
As a Ft Myers native I know first hand the loss and devastation caused by hurricane Ian, it was nice to support the local community. This was an easy booking and check in process I will definitely stay again.Thank you!
Stayed 4 nights in Jul 2023
Response from LeeAnn on Jul 11, 2023
Thank you so much for taking the time to leave the review. We enjoyed hosting your stay and cannot wait to have you back! The FMB community appreciates you (:

6/10 Okay

Ashley

Stayed 2 nights in May 2023
Response from LAG on Jun 9, 2023
Hi Ashley,Thank you for taking the time to rate us. However, I really wish that you would have let us know why we received less than a favorable score. I tried to give you a call to see what we could have done to make your stay more enjoyable. Feel free to give us a call anytime!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area. Leann and Tanya were so nice and accommodating. Room was clean and well stocked. The furniture could use an update but was comfortable. Highly recommend!!
Stayed 10 nights in Apr 2023
Response from Tanya on Apr 23, 2023
Hi Sandra!We are delighted to have met you and that you enjoyed your stay! You two were just so fun and pleasant! We hope you come back soon!Thank you for the review of our little oasis, we will let the owner know about the furniture update.Warmest Regards,Tanya and LeeAnn

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious room. Nice pool and hot tub. Quiet. Winderful staff.
Stayed 5 nights in Apr 2023
Response from LAG on Apr 13, 2023
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay! We would love to see you in the future!

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place walking distance to the beach. Easy to find and very clean.
Stayed 3 nights in Mar 2023
Response from LAG on Mar 28, 2023
Thank you Dave for staying with us! We would love to see you in the future.

10/10 Excellent

Christopher P

Stayed 4 nights in Mar 2023
Response from LAG on Apr 1, 2023
Thank you for staying with us! We hope to see you in the future!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. Staff was awesome.
Stayed 6 nights in Mar 2023
Response from Tanya on Mar 19, 2023
Hi Michael! Thank you for your review! We are so happy you enjoyed your stay! Warmest Regards,TanyaLeeAnn's Pasradise Vacation Rentals

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. The team here is always friendly and accommodating.
Stayed 7 nights in Mar 2023
Response from LeeAnn on Mar 15, 2023
Thank you for staying with us! We really enjoyed having your smiling face around. We were sad to see you go! We sure hope to see you in the future!

8/10 Good

York

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booted
The stay was good. We had no idea how bad the area had been damaged by hurricane Ian. Most of the buildings are gone or gutted. The town is a long way from getting back on its feet and it was an honor to be there spending money and helping the community recover. Most businesses had limited operations and hours due to the damage still in the area. This was also an issue at the hotel, there are no lobby operations or on site management that we saw. My daughter was coming to visit us and we were unable to get anyone to respond about an additional parking pass needed for our daughter’s car. We tried the office number and left messages but never did get a response. My daughter came and parked in the hotel parking, we left a note on the car explaining the situation and we went across the street to eat. She had to run back to the hotel and through the parking garage. There she saw that her car had been booted within an hour of being parked there. Like I said, there are limited operations on Ft Myers Beach and while I get the hotel parking being an issue, we tried to reach out to avoid the expense ($75) of the boot. Management has yet to respond to me. FYI it was $800 for two nights including a mandatory cleaning fee. There are maybe 3 places to eat and drink. Red tide has basically closed the beaches as well. The hotel was clean and a basic Florida beach hotel.
Stayed 2 nights in Feb 2023
Response from LeeAnn on Mar 1, 2023
Hi York,Thank you for your review. We try to let everyone know that FMB was devastated by Hurricane Ian. We posted photos of debris and destruction. At the Harbour House we were extremely blessed to be in the great shape that we are in. We are so lucky to have only lost our lower level. We are proud to have all amenities such as pool, spa, elevator, grills, wifi, cable, community room, and tv area operational. We have always been strict with our parking policy. There is only one space per suite. We do not have guest parking available for anyone.We received no phone calls from you and no messages. My cell phone number is on all communication. We are onsite, just not on the lower level. We are in the community room on the second floor. There was someone here each day of your stay. Additionally, there were no emails or messages sent asking for additional parking. We advertise as ONE SPACE PER RESERVATION. We also advertise as non pet friendly. Rules should be obeyed.We are glad that you enjoyed your room. Sorry that you did not have a great time on FMB. There are numerous businesses open as of now: Wahoo Willies, Yucatan, Fresh Catch Bistro, Junkanoo, Mom's, Pink Shell, Diamond Head, the Lighthouse, Snug Harbour, H2O shop, Beach Bar, Yo Taco, and more opening daily!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and in a great location. The pool was nice and hot tub was warm. The hot tubs jets and the outdoor shower weren't functioning but that's minor considering what the island has been through with Hurricane Ian in September.
Stayed 4 nights in Jan 2023
Response from LeeAnn on Jan 31, 2023
Thank you so much for staying with us! We hope to see you in the future!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Work with some play!
Cleanliness and location is superb. Under the circumstances at FMB it was perfect. LeeAnn and Nick were awesome. Only issue was the couch and mattress in our room needed to be updated. Besides that, we would love to stay again
Stayed 8 nights in Dec 2022
Response from LeeAnn on Mar 2, 2023
Thank you so much for staying with us. We enjoyed hosting your stay. Your feedback is invaluable. The mattress and sofa have been updated. We would love to see you in the future (:

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately the first floor was destroyed by the hurricane . We had no idea that the property was open. The email sent to us by Expedia had the old number that was not in service (No Expedia fault). We had to call Expedia and fortunately they contacted the Inn and told us that it was open. A simple sign posted on the door on the first floor would have solved all the problems. We told the people checking us in and they said that they would post a sign but 2 days later there was no sign saying that they are open. The managing company has to be informed. It caused us a lot distressed when we first arrived. The bartender across the street told us that it is an ongoing problems as guest ask them information and they cannot help. There is yellow tape under the entrance
Response from LeeAnn on Jan 23, 2023
Thank you Sandra for your feedback. Fort Myers Beach was devastated by Hurricane Ian. We appreciate that you chose to come and support us after the devastating storm. We did lose our entire ground level as did so many others on the island. We are rebuilding the fastest we can. Signs were ordered when you were here. I am sorry that they did not come in during your stay. I hope that you were able to enjoy the room and pool.

10/10 Excellent

MIGUEL, Chester

10/10 Excellent

Kenneth, Winter Garden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice pool and patio. Other guests were inconsiderate noisy through the night
Stayed 2 nights in Sep 2022
Response from LeeAnn on Sep 24, 2022
I am sorry that other guests were noisy through the night. We do have quite hours. If you ever experience this again, please let us know right away.We hope to see you in the future!

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jeffrey Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time staying here and we love the properly
Stayed 7 nights in Aug 2022
Response from LeeAnn on Sep 24, 2022
So glad you enjoyed your stay! We hope to see you again!

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. Both times have been great. David at the front desk is always very kind, helpful and knowledgeable!
Stayed 2 nights in Aug 2022
Response from LeeAnn on Sep 24, 2022
Glad you enjoyed your stay! David is great, we appreciate all he does. Hope to see you in the future (: