Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews of Hampton Inn & Suites Fort Myers Beach/Sanibel Gateway

3 out of 5
Hampton Inn & Suites Fort Myers Beach/Sanibel Gateway
11281 Summerlin Square Dr, Fort Myers Beach, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1010 reviews" "
Rating 8 - Good. 302 out of 1010 reviews" "
Rating 6 - Okay. 105 out of 1010 reviews" "
Rating 4 - Poor. 69 out of 1010 reviews" "
Rating 2 - Terrible. 54 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was great. There were little bugs...maybe ghost ants crawling on the desk around the coffee maker. Otherwise it was exactly what I was looking for during my visitnto Ft Myers.
Stayed 1 night in May 2024

10/10 Excellent

ihor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine!!!!
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, particularly Ms. Tami, she was so helpful and nice! She was a ray of sunshine for my family and myself!
Stayed 1 night in May 2024
Response from Customer Service on May 26, 2024
Kevin, thank you for sharing your experience. The team at Hampton Inn Fort Myers Beach/Sanibel Gateway, especially Ms. Tami, is delighted to have made your stay memorable. We're looking forward to welcoming you and your family back!

10/10 Excellent

Gina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Sanibel visit. Big rooms and spacious. Good breakfast. Only thing I didn’t like was the thick blanket on the bed. Lighter blanket would have been better, especially when it’s 90 degrees outside.
Stayed 1 night in May 2024
Response from AGM on May 24, 2024
We thank you for your great review. We will discuss the options of a lighter blanket especially for the summer months in Florida.

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, accommodating, hotel smells great! Pool was clean the whole time we stayed and convenient location for shopping.
Stayed 2 nights in May 2024
Response from AGM on May 23, 2024
This is a great review. We truly appreciate that you took your time to give us a perfect review. Please come back and stay with us again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation where acceptable
Stayed 1 night in May 2024
Response from AGM on May 23, 2024
We appreciate your thoughts and strive to achieve excellence customer service.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
All fine
Stayed 1 night in May 2024
Response from AGM on May 22, 2024
Thank you for your thoughts and score. We hope you return with us.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, wry clean and comfortable
Stayed 5 nights in May 2024
Response from AGM on May 21, 2024
We appreciate your survey. Please stay with us again.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted cheerfully and treated well during our stay .
Stayed 1 night in May 2024
Response from Customer Service on May 19, 2024
Don, thank you for sharing your delightful experience at Hampton Inn Fort Myers Beach/Sanibel Gateway. The team is thrilled to have provided you with a warm welcome and exceptional service. We look forward to your next visit!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaned and friendly staff!
Stayed 1 night in May 2024
Response from Customer Service on May 17, 2024
Nancy, thank you for your kind words! The team at Hampton Inn Fort Myers Beach/Sanibel Gateway is thrilled to hear you enjoyed your stay. We're looking forward to welcoming you back!

10/10 Excellent

elka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Elka, thank you for sharing your excellent rating of Hampton Inn Fort Myers Beach/Sanibel Gateway. We're truly delighted to know that your stay was enjoyable and we hope to see you back soon.

6/10 Okay

Alice

Travelled with partner
Liked: Cleanliness, staff & service
Cleaning only every other day. Not enough. Elevator broke on our end all week. Front Desk Staff WONDERFUL. Pool clean.
Stayed 7 nights in May 2024
Response from Customer Service on May 13, 2024
Alice, we're glad that our team members at the front desk met your expectations and the pool was up to standard. We understand that the cleaning schedule and the temporary hiccup with the elevator affected your experience. Your feedback has been noted, and we'll strive to improve your future experiences. We hope you still enjoyed your stay overall.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the common area, the breakfast ladies out did themselves each morning. The outdoor patio and pool were pristine. The desk staff extra friendly. The room was clean and I had an extended stay and housekeeper still serviced my room. It was so close to where my daughter lives and I will recommend this place for anyone visiting her. I will stay here anytime I return as well. My motto-you can’t go wrong with a Hampton but this one is top notch. Bright, cheery, such a great find!
Stayed 3 nights in May 2024
Response from Customer Service on May 13, 2024
Lisa, we're thrilled to learn that your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway was such a delight and that our team members made a positive impression on you. We're appreciative of your kind words about the common area, outdoor patio, pool, and especially your room's cleanliness. We're also glad you found our location convenient for visiting your daughter. Thanks for recommending our hotel to others and we look forward to welcoming you back anytime you return to the area. Your positive feedback truly brightens our day!

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jesse was great to take care of our stay
Stayed 3 nights in May 2024
Response from Customer Service on May 13, 2024
Gerry, we appreciate your wonderful review about your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. It's delightful to hear that Jesse provided amazing service. Thank you for choosing to stay with us and we hope to see you again soon.

10/10 Excellent

Donn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I asked for a quiet room due to medical issues and they accommodated us very nicely. Greatly appreciated their attention to detail. Also left a note for housekeeping to please leave a few towels and empty the garbage for us on the 2nd day, and they cleaned the BR and room, made beds. They went above and beyond to help us.
Stayed 3 nights in Apr 2024
Response from Customer Service on May 7, 2024
Donn, it's splendid to learn that your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway met your expectations. We're particularly glad that our team members were attentive and accommodating, considering your specific needs. It's rewarding to know they exceeded your expectations by tending to your requests promptly. Our commitment to guest satisfaction is paramount, and we thank you for acknowledging our efforts. We hope your travels bring you back our way soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AGM on May 8, 2024
We are delighted you enjoyed your stay with us. Thank you for staying with us and please stay again.

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hampton Inn while we were in town for a wedding. Perfect location! We were halfway between our event and only 20 minutes from Sanibel Island. It was our first trip to Fort Myers and not our last. The hotel staff was friendly and helped me decide on where to go for dinner in the area. Free breakfast was awesome. When we come back to Fort Myers I plan on staying here again!
Stayed 3 nights in Apr 2024
Response from Customer Service on May 6, 2024
Jodi, it's wonderful to hear that your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway was enjoyable. We're thrilled you found our location convenient for your events and explorations. Your positive comments about our team members and our complimentary breakfast are certainly appreciated. We look forward to welcoming you back during your future visits to Fort Myers.

10/10 Excellent

Max

Stayed 1 night in Apr 2024
Response from Customer Service on May 26, 2024
Thank you for the fantastic rating, Max!It's outstanding you had such a wonderful experience at Hampton Inn Fort Myers Beach/Sanibel Gateway. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that turned that checked us in was very courteous and very nice. We appreciated her hospitality and professionalism.
Stayed 1 night in Apr 2024
Response from AGM on Apr 29, 2024
This is great news. Thank you for sharing your experience. I hope to see you again.

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Raul, it's great to hear that you had a positive experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway. We appreciate your feedback!

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly people clean
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 23, 2024
Pat, thank you for taking the time to share your great experience at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're thrilled to hear that our breakfast met your expectations and that our team members and cleanliness stood out to you. We look forward to serving you again soon.

10/10 Excellent

Fina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Thank you for the 5/5 rating, Fina!It's excellent you enjoyed your time at Hampton Inn Fort Myers Beach/Sanibel Gateway so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Maureen

Travelled with family, Travelled with pets
I liked the pool & breakfast in Am was delicious.I liked being close to Sanibel Island & Captiva. Walmart was another plus if I needed anything it was a plus.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
Maureen, your kind words about Hampton Inn Fort Myers Beach/Sanibel Gateway are greatly appreciated. We are thrilled you enjoyed our pool and morning meals and found our proximity to several local attractions beneficial. The convenience of nearby shopping is indeed a bonus for any forgotten essentials. It was a pleasure having you stay, and we eagerly look forward to your next visit.

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Customer Service on May 1, 2024
Betty, thank you for staying at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're truly delighted to know you had a wonderful experience. We look forward to welcoming you back on your next visit to Fort Myers Beach.

10/10 Excellent

Robert Thaddeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Robert,Thank you for your feedback. It's fantastic to read that you appreciated the cleanliness of the Hampton Inn Fort Myers Beach/Sanibel Gateway. This is something our team places great emphasis on. We're looking forward to welcoming you back for another pleasant stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very nice and helpful and forgiving
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Jonathan, thank you for your generous review. We're delighted our front desk team members at the Hampton Inn Fort Myers Beach/Sanibel Gateway impressed you with their friendliness, helpfulness, and understanding nature. It's their commitment to superb guest service that sets us apart. Please do visit us again the next time your travels bring you to our area.

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and smooth
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Abigail, it's great to read that your experience at Hampton Inn Fort Myers Beach/Sanibel Gateway was enjoyable and seamless. We're eager to serve you again during your next trip. Thank you for taking the time to share your experience.

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Hampton Inn it was clean & quiet, family friendly. The pool was a great time & breakfast was delicious nice variety.
Stayed 2 nights in Apr 2024
Response from AGM on Apr 15, 2024
Thank you for the great words you have choosen to speak about our property. I hope to see you again.

10/10 Excellent

Joseph Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our double room had a great set up for 2 travelers. It gave us each room to get ready and not be on top of each other.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Joseph Michael, it is wonderful to hear that you appreciated the layout of your double room at Hampton Inn Fort Myers Beach/Sanibel Gateway. It's always our goal to ensure our guests have ample space to unwind. We're pleased that both you and your travel companion could comfortably get ready without feeling cramped. We look forward to your future visits.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service! Great breakfast, highly recommend.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Jennifer, it's delightful to know that you had a great experience at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're glad that the breakfast provided left a lasting impression and you found our service exemplary. Thank you for your review and your recommendation. We look forward to welcoming you back in the future!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and up to date!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 12, 2024
Jason, we're delighted to hear you found the Hampton Inn Fort Myers Beach/Sanibel Gateway to be well-maintained and modern. We strive to provide the best for our guests and your feedback is much appreciated. We look forward to your next visit.

10/10 Excellent

Carol Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessie, at the front desk, was extremely helpful and kind during out stay. My husband has health issues and needed help with a few things. I observed he was that way with all your hotel guests. Joe does a great job with the staff. They seem to work well as a team.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 12, 2024
Carol Ann, thank you for the positive feedback regarding your recent stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're thrilled to hear that Jessie and Joe were able to enhance your experience and provide the assistance needed. Our team members indeed strive to foster a friendly and supportive environment for all our guests. We look forward to welcoming you back during your future visits.

10/10 Excellent

Brian, Nokomis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly service
Stayed 1 night in Apr 2024
Response from AGM on Apr 11, 2024
Hello,Thank you for the great review. I am pleased to hear that you enjoyed our friendly staff and the clean room. I look forward to seeing you again.

10/10 Excellent

Illa

Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 30, 2024
Illa, your high rating for Hampton Inn Fort Myers Beach/Sanibel Gateway is greatly appreciated. We are pleased to know that you enjoyed your stay with us. Our team looks forward to welcoming you back in the future. Thank you for choosing our hotel.

10/10 Excellent

Lyudmila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AGM on Apr 11, 2024
I look forward to your return to our property.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and front desk staff EXCELLENT! So pleasant and helpful. Comfortable beds, great breakfast, loved the location, close to Walmart for quick stop in for supplies, short drive to many beaches. Very clean, would recommend
Stayed 2 nights in Apr 2024
Response from AGM on Apr 10, 2024
It is great to hear from our guests and how the front desk staff was EXCELLENT! It is our pleasure to make your stay a memorable one. Thank you for choosing us.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hampton Inns I've stayed at
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Darren, it's fantastic to hear that your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway ranks among your best experiences at Hampton Inns! Our team strives to provide a memorable stay, and your acknowledgement is greatly appreciated. We're looking forward to hosting you again in the future.

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived about 2 hours prior to check in and the staff was able to find a room and accommodate us upon arrival. It was greatly appreciated!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 4, 2024
Mary Ann, it's fantastic to hear about your positive experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway. Our team's aim is always to go above and beyond to accommodate our guests, and your case was no exception. It's wonderful that you felt this was appreciated. Thank you for choosing to stay with us, and we hope to see you again in the future!

8/10 Good

Miranda

Liked: Cleanliness, staff & service
Great service at the front desk. Room was clean but had a few spots that appeared to be missed when cleaning before our check in
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Miranda, it's heartening to hear that you appreciated the top-notch service from our front desk at the Hampton Inn Fort Myers Beach/Sanibel Gateway. Your feedback regarding the cleanliness of the room will certainly aid us in our ongoing efforts to enhance our impeccable standards. Returning guests such as yourself allow us to continually improve. We look forward to welcoming you back for an even more seamless stay in the future.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 6 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Dan, it's wonderful to hear that you enjoyed your stay at the Hampton Inn Fort Myers Beach/Sanibel Gateway. We're grateful that you took the time to share your experience and we look forward to welcoming you back in the future.

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants on all the tables by pool.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Lisbeth, thank you for your valuable feedback. It's unfortunate to learn of the unexpected encounter at the pool area. Rest assured, the Hampton Inn Fort Myers Beach/Sanibel Gateway keeps a rigorous routine of upkeep and your experience isn't indicative of our usual standard. Thank you again for bringing this to our attention, we hope for the opportunity to serve you better in the future.

8/10 Good

Jacob

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 22, 2024
Thank you for this lovely rating, Jacob!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hampton Inn Fort Myers Beach/Sanibel Gateway. We'd like to share an even better experience with you soon.

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Customer Service on Apr 1, 2024
Carlos, thank you for sharing your rating on Expedia. It's fantastic to know that your stay at the Hampton Inn Fort Myers Beach/Sanibel Gateway met your expectations. We appreciate your support and can't wait to welcome you back the next time your travels bring you to our area. Safe travels until then!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely clean. I’m pretty picky and was pleasantly surprised at cleanliness of room. Breakfast was also good
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Christine, it's brilliant to hear that the meticulous cleanliness of Hampton Inn Fort Myers Beach/Sanibel Gateway met your high standards! We strive to provide an exceptionally clean environment for all our guests. Your mention of our tasty breakfast is equally appreciated. We hope to be your choice of stay the next time you are in town.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The last at the front desk who checked us in at 3:15am was empathetic to our travel woes and helped make the process quick and okeasant
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 29, 2024
Paul, it's wonderful to hear how supportive our team member at the reception was upon your late arrival at Hampton Inn Fort Myers Beach/Sanibel Gateway. We strive to make every guest feel comfortable and welcome, regardless of the hour. We appreciate your uplifting feedback and hope to welcome you back in the future.

10/10 Excellent

martin, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff eas very considerate.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Martin, thank you for your glowing review! We're thrilled your experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway was positive, and that our team members extended their thoughtful care toward you. We look forward to your return.

10/10 Excellent

Cisely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very clean. Great staff. Free breakfast. Perfect.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Cisely, it's delightful to know that you found the Hampton Inn Fort Myers Beach/Sanibel Gateway to be a lovely and spotless place. We're glad that our team members made a positive impression on you, and that you enjoyed our complimentary breakfast. Thank you for leaving a perfect review. We hope to welcome you back soon for another wonderful stay.

8/10 Good

Michelle

Stayed 2 nights in Mar 2024
Response from AGM on Apr 8, 2024
Thank you for your kind words. We appreciate you choosing us and hope to see you again.

6/10 Okay

Lynnette

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Tub didn’t drain well and there were small ants in the bathroom. Noisy guests after 10 pm. Decent breakfast and hours.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Lynnette, we regret to hear about the inconveniences during your stay, particularly the bathroom issue and the noise disturbance. We strive to ensure all guest experiences are free of such issues. It is good to hear, however, you appreciated our breakfast service and hours. Your feedback is invaluable and will be taken into account as we work to enhance all guest experiences. Thank you for your review.

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Jose, thank you for choosing to stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. We truly appreciate your high rating and are glad we could ensure a delightful experience. We highly anticipate your next visit.