All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Michael!Thank you for submitting a review! Your positive feedback is greatly appreciated! We're delighted to hear that you had such a great experience while visiting The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Reynaldo!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Everything was great. Staff is incredibly friendly and helpful. Properly is great.
John
Stayed 1 night in May 2024
Response from Guest Services Team on May 13, 2024
Hello John!Your positive feedback is greatly appreciated! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Our goal is always to provide amplified service and it sounds like we hit our mark! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
Hello Grisel!Thank you for the positive feedback! We're delighted to hear that you had a great experience while visiting The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Ines!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
8/10 Good
Elizabeth
Travelled with partner
Apr 28, 2024
Liked: Cleanliness, amenities
Was very nice but came across some rude employees. Pool rules a little extreme and closed early for a Friday and Saturday. Smoking everywhere. I asked for none smoking room but smelling in our area..
Elizabeth
Stayed 2 nights in Apr 2024
Response from Guest Services Team on Apr 30, 2024
Hello Elizabeth,We appreciate your observations and concerns. We're disappointed to learn about the negative interactions you had with our staff. We'll review your comments with our team to address the issues you mentioned. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.
Hello Kelly,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
Hello Kenneth!Thank you for the positive feedback! We're happy to hear that you feel The Guitar Hotel at Seminole Hard Rock Hollywood is a nice place! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
10/10 Excellent
Peggy
Apr 24, 2024
Liked: Cleanliness
Peggy
Stayed 1 night in Apr 2024
Response from Guest Services Team on Apr 26, 2024
Hello Peggy!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at The Guitar Hotel at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
Hello Rania!Thank you for submitting a review! We're happy to hear that you had an excellent time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hello Viviana!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Our goal is to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
The staff Carin, Jasmine and her team at Abiaka was unbelievable... they made our anniversary memorable.., the manager was absolutely phenomenal.... Will definitely return to Abiaka restaurant.... excellent food and service
sean
Stayed 1 night in Apr 2024
Response from Guest Services Team on Apr 23, 2024
Hello Sean!Thank you for the positive feedback and Happy Anniversary! We're thrilled to hear that you had such an enjoyable experience and thank you for choosing Seminole Hard Rock Hollywood as your celebration destination! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Antonio!Your positive feedback is greatly appreciated! It's great to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
Hello Freddy!Thank you for the positive feedback and kind compliment! We're thrilled to hear that you had such an amazing experience with us at Seminole Hard Rock Tampa! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!
Hello Miguel!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Beautiful hotel, very nice room. We ate at Council Oaks & were very satisfied with our entire meal experience.
Catherine
Stayed 1 night in Apr 2024
Response from Guest Services Team on Apr 16, 2024
Hello Catherine!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Yumar!Your positive feedback is greatly appreciated! We're delighted to hear that you had a good time with us at The Guitar Tower at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hello Maite!We appreciate the review! Thank you for the positive feedback! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hello Gabriel!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Loved the resort it was cleaned, well maintained and the experience was great. We will be going back again.
Tara
Stayed 4 nights in Mar 2024
Response from Guest Services Team on Apr 8, 2024
Hello Tara!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
It is very crowded and noisy. Public places are not clean enough. You can not find available seats at restaurants, patisserie, pool.
Kutlay Erdal
Stayed 6 nights in Mar 2024
Response from Guest Services Team on Apr 8, 2024
Hello Kutlay Erdal,We appreciate the rating, even if it means we could have done better. We’d love to know more about what we did and didn’t do well so that we can better serve you in the future. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Hello Juana!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
All in all pretty good, but they wouldn’t let me take a trolly to bring my suitcase. I had to roll that crazy stuff out by myself no help.
Joseph
Stayed 2 nights in Mar 2024
Response from Guest Services Team on Apr 1, 2024
Hello Joseph,Thank you for sharing your feedback with us. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.
10/10 Excellent
Randolph
Mar 31, 2024
Randolph
Stayed 2 nights in Mar 2024
Response from Guest Services Team on Apr 2, 2024
Hello Randolph!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Ballestero
Mar 28, 2024
Ballestero
Stayed 1 night in Mar 2024
Response from Guest Services Team on Apr 18, 2024
Hello Ballestero!Thank you for the review! We're delighted to hear that you enjoyed your time at The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Aristode
Mar 24, 2024
Liked: Cleanliness, staff & service
Great
Aristode
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 26, 2024
Hello Aristode!Thank you for the positive feedback! We're delighted to hear that you had a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Ralph!Thank you for the positive feedback and kind compliments! It's great to hear that you had an excellent experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Paul!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
When I check in they give me a maps to indicate where I was going
Schallum
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 19, 2024
Hello Schallum!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
SHARON E
Mar 15, 2024
SHARON E
Stayed 2 nights in Mar 2024
Response from Guest Services Team on Apr 8, 2024
Hello Sharon!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Alain
Travelled with partner, Travelled with group
Mar 13, 2024
The experience is amazing. Valet, then being smacked in the face with an entrance that is amazingly opulent. Walk by the steakhouse into a luxurious room. Beautiful view of the pool. The Spa so good. The pool area is 10/10. A Concert right on the premises topped it off.
Alain
Stayed 3 nights in Mar 2024
Response from Guest Services Team on Mar 14, 2024
Hello Alain!Thank you for your positive feedback! We're delighted to hear that you had such an amazing experience with us at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
We stayed at the guitar, but we had friends who stayed at Hard Rock. Understandably old cuz it’s the original, but really needs to be renovated.
YongUnee
Stayed 2 nights in Mar 2024
Response from Guest Services Team on Mar 13, 2024
Hello YoungUnee,Thank you for your feedback and for sharing your suggestions. We appreciate your input and will take it into consideration as we strive to improve our services. We value your loyalty and look forward to serving you better in the future.
4/10 Poor
Simone
Travelled with partner
Mar 10, 2024
Disliked: Staff & service
Would not let us check in until late Friday afternoon and would not let us have a late check out Sunday
Simone
Stayed 2 nights in Mar 2024
Response from Guest Services Team on Mar 12, 2024
Hello Simone,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
6/10 Okay
John
Travelled with partner
Mar 5, 2024
Liked: Cleanliness
Disliked: Staff & service
The casino is subpar for the experience.
John
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 14, 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Liked the gorgeous architecture, but lack of help was annoying.
John
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 7, 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 Excellent
Janelle
Mar 5, 2024
I love the shape of the hotel, and the beautiful light shows on it. I had a wonderful stay the room was magnificent.
The toilet tissue was unsatisfactory for such a fine hotel.
My room was beautiful and comfortable.
Janelle
Stayed 3 nights in Feb 2024
Response from Guest Services Team on Mar 7, 2024
Hello Janelle!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Helen!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
Hello Fernandido!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
Hello Enrique!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
2/10 Terrible
K
Feb 27, 2024
Horrible Do not waist your money staying at the guitar staff at the front desk was not helpful rude and said because we booked through Expedia we have a horrible room and can not change the room even though we booked non smoking
G amd the room was filled w the smell
Of nasty cigg disgusting
G
K
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 4, 2024
Hello,We thank you for taking the time to submit a review and we value your feedback. Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Hello Dana!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! We're glad to hear that you enjoyed some time by the pool during your stay! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Great hotel, good restaurants, good bars and nice shops.
Ricardo
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Hello Ricardo!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 Okay
Marc
Feb 17, 2024
Marc
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Hello Marc,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
Hello Zender!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Beautiful. We stayed in the Guitar Hotel. The rooms were very clean and spacious. The view of the pool was phenomenal and the staff was extremely nice and accommodating. I can’t wait to return. Such a great place to stay.
Ashley
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Hello Ashley!Thank you for submitting a review! We appreciate the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Trese!Thank you for the review! We're happy to hear that you had an excellent experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 Okay
Mado
Feb 16, 2024
Liked: Cleanliness
Mado
Response from Guest Services on Feb 21, 2024
Hello Mado,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
6/10 Okay
Roger
Travelled with partner
Feb 15, 2024
Liked: Amenities
Most, not all of staff are not friendly. You can tell they are just there for the pay check. Don’t expect them to go above and beyond. Beds are firm and pillows could use an upgrade. The doors on the rooms slam and when trying to sleep, that is a major issue.
Roger
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 21, 2024
Hello Roger,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
Hello,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
8/10 Good
Katheen
Feb 13, 2024
Katheen
Stayed 1 night in Feb 2024
Response from Guest Services Team on Mar 22, 2024
Hello Kathleen!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!