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Reviews of Plaza Hotel Fort Lauderdale

3.5 out of 5
Plaza Hotel Fort Lauderdale
5100 N State Rd 7, Fort Lauderdale, FL

Reviews

4.2
Rating 10 - Excellent. 307 out of 3376 reviews" "
Rating 8 - Good. 279 out of 3376 reviews" "
Rating 6 - Okay. 357 out of 3376 reviews" "
Rating 4 - Poor. 621 out of 3376 reviews" "
Rating 2 - Terrible. 1812 out of 3376 reviews" "

4.0/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

William

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is different to the pictures, is horrible dirty,don't have restaurant as say the app, service room never clean my room, the pool is dirty, the elvator is broken
Stayed 3 nights in May 2024

8/10 Good

Albraino

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms need proper deep clean hall way wasn’t vacuum in weeks smells like marijuana in the hallways
Stayed 1 night in Feb 2024

2/10 Terrible

Ismael

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
THIS IS THE WORST PLACE TO STAY IN THE STAY OF FLORIDA THIS PLACE HAS ROACHES . The African American supervisor Cathy is very rude she needs to find another job if she’s angry at work all the time . DID I SAY THIS PLACE HAS ROCAHES AND THE FACT SHE TRIED TO Insinuate I HAD ROCACHES AT MY HOME WAS VERY DISRESPECTFUL. THIS PLACE NEEDS TO BE CLOSED DOWN LIKE YESTERDAY BUT BY THE LOOKS OF THE OTHER STAFF FACES THEY KNEW THIS PLACE HAS ROACHES . THE OWNER NEEDS TO CONTROL AND TRAIN HIS STAFF AND CLEAN THAT PLACE OR FIRE THE MAINTENANCE STAFF BECAUSE ITS NOT A PLACE YOU WANT TO PUT YOUR BAGS DOWN!!!!!!!!! DIRTY AS HELLLLLLLLLLLL STAY AWAY ITS DIRTYYY
Stayed 4 nights in May 2024

4/10 Poor

Whylkeems

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just dirty. Way too many issues. Carpet on the first floor by the elevator was bad and floor was uneven. Elevator did not work at all time. It gets stucked a few times. Curtain in the room has holes and plenty of spider webs.
Stayed 1 night in May 2024

4/10 Poor

Roziee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its too much going in on this place
Stayed 1 night in May 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Debbie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was old and they were doing construction, which is fine. Our room had the old carpet removed and a poor paint job with minimal furnishings. Only intermittent hot water and then it ran out. The Tv had not cable or antenna connection which we tried to connect to no avail. Bed was clean, but that was the only positive.
Stayed 1 night in May 2024

6/10 Okay

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was poor. Property structure was poorly maintained. The corridors was not clean and had an unpleasant odour.
Stayed 2 nights in May 2024

2/10 Terrible

georges, Brossard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Missing and poor maintenance . Pool and fitness facilities are not available
Stayed 8 nights in Feb 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there every time we arein Florida, which is once per year.priced is extremely good. It I s very convenient to local stores and restaurants. This year it was quite pleasurable security has improved. The hotel was under refurbishment but it didn't inconvenienced us,as a matter of fact we were relocated to another room,but,no problem the room was very nice for what it cost.My friend who is quite opinionated gave a surprising criticism of how convenient and safe the place has become over the years. Security and front desk was very pleasant. We expect next year the refurbishment will be completed and we can get use of the pool,bar and restaurant. Thank you new owners and management for the security and to ensure the guests safety and not allowing "hanging out",loud music and most of all access for clean towels ,Housekeeper are also thanked and acknowledged. Thanks again. We usually get an ada room which is also very good and available if booked early.
Stayed 5 nights in Apr 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty, definitely didn’t feel comfortable showering there. Thankfully I just booked for the night. But it wasn’t worth what I paid.. Part of the elevator was broken, other part was so slow i may as well have used the stairs. the entire first level smelled. likely from a flood because there were fans at each room drying the carpet. The staff was wonderful — front staff and cleaning ladies. however, won’t ever book a staff at this hotel again. also felt unsafe being a single female.
Stayed 1 night in Mar 2024

10/10 Excellent

Basualde

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and check out.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexandra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, dirty dirty dirty dirty. Do not stay here
Stayed 2 nights in Apr 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s like staying at The Carter from the movie “New Jack City” with Wesley Snipes! Run Far Away lol They need to really shut this place down immediately. It’s a miracle that there still in business.
Stayed 1 night in Apr 2024

8/10 Good

ruben

Travelled with family, Travelled with family and small children
Fight in pool area man was sent to the hospital
Stayed 2 nights in Apr 2024

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed very run down and had a smell of either something burning or marijuana at all times
Stayed 2 nights in Apr 2024

10/10 Excellent

Tara

Travelled with partner
Very clean, and staff is super friendly !
Stayed 1 night in Apr 2024

6/10 Okay

RAYNOLD

Business traveller
Liked: Staff & service
It s a beautiful area
Stayed 2 nights in Apr 2024

2/10 Terrible

ayshea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever! General Staff at check in were rude and unfriendly. On our second morning my husband went to reception to ask for some coffee supplies for the room. He was told they had none and he would have to walk to the nearest Dunkin’ Doughnuts to get some. This remained the case for the rest of our stay. There was no house keeping for our entire stay. 2 lifts out of order for our entire stay. Restaurant closed for entire stay - looked like it hadnt been in use for a long time Gift shop & salon closed up Gym out of order Corridor to our room was dirty. One of the lights wasn’t working properly so just flickered on and off. The one working lift was scruffy and smelled of marijuana. Noisy guests all night every night shouting. Based on the state and general uncleanliness of the inside area we didn’t even bother going to the pool area. Room The room was dirty and shabby. Safe didn’t work. Nowhere to hang clothes. Honestly don’t know when the last time the tile floor was cleaned. curtain was hanging off the rail so didn’t stop any of the lights shining into our room all night. Bathroom Old and shabby with stained shower curtain. Big Stain on floor by sink Cracked, stained and dirty sink and bathtub 2 small thin and over used towels with one stained hand towel for the sink. The Hotel bore no reflection on the images on your website. It felt dirty and unsafe. I wouldn’t recommend this hotel to anyone
Stayed 4 nights in Apr 2024

2/10 Terrible

Raymond Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looks nothing like the photos. Unless you're desperate for the cheapest thing you can find, I'd steer clear of this place.
Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the day front counter staff. They were extremely courteous and accommodating, along with the majority of the housekeeping staff. What I disliked most was the unprofessionalism of the so called head of security, who actually owns the security company. Never have I met such a moron, and in such an important position for a company in the hospitality industry. That clown needs to be educated on de-escalation techniques, and what it actually means.
Stayed 1 night in Apr 2024

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
the elevators weren't working or some of them otherwise the room staff were excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Kadian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
Pulled up to the property with crime seen detectives at front lobby entrance taped off doing murder investigation. Very unsafe to bring children would not recommend.
Stayed 5 nights in Apr 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived to the property with several men just hanging out on the side of the building. Upon entering a couple was arguing in the lobby, there was an odor of old wet carpet in the air. Upon walking to our room the carpet was worn out stained and not laid right. Upon entering the room the beds had just sheets no comforter, there were mold stains on the curtains and ironing board there was a whole in the side of the ac, and in the top right of the door to the room. The mattresses were thin flimsy and the place was not welcoming I left the same day I checked in. I was charged a night which I do not feel is acceptable but I will never use Expedia again! For anything!!
Stayed 5 nights in Apr 2024

2/10 Terrible

laura

Travelled with family
I never got a confirmation of where we was staying or if it was even booked and had to find another hotel upon our arrival in ft laughterdale.
Stayed 1 night in Apr 2024

4/10 Poor

Cooper

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Peter Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Nordia

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Darius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with a a lot of walkeable areas around
Stayed 4 nights in Apr 2024

6/10 Okay

Quindero

Stayed 4 nights in Mar 2024

4/10 Poor

Jordan

Stayed 1 night in Mar 2024

2/10 Terrible

lori

Disliked: Staff & service, property conditions & facilities
my sister who is physically disabled was treated rudely,no assistance was offered to her, there was a fire emergency, again she was not offered ANY ASSISTANCE getting out of the building . When the emergency was over and the hotel did not honor our reservation we were not offered any assistance finding alternative accommodations. This was an all round awful experience and I don’t think I will ever book through Expedia again as the reason they gave me for this was the fact that I booked through you. Will you be refunding me for this booking?
Stayed 1 night in Mar 2024

6/10 Okay

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I enjoyed was the huge 60" smart TV in the room and a great view of the pool area. Other than that there were issues I had with my room some of which were never addressed and others were addressed (no cold water in room/ toilet not flushing and elevator work at times and at other times they don't). All in all I would not stay here again
Stayed 4 nights in Mar 2024

2/10 Terrible

Heidi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 5 mins. Everything was out of order, the air conditioning unit was propped up on wood planks, the door to enter the room had holes in it, the bathroom looked like it hadn't been cleaned in months, the toilet paper holder was missing the rod, the entire hotel reaked of cigarettes even though there were no smoking signs everywhere, a security guard was escorting out a couples of guys who were arguing when we first arrived, and the receptionist was talking to herself like a crazy person on drugs. Slept in my car in a parking lot vs sleeping here. Absolutely disgusting.
Stayed 1 night in Mar 2024

2/10 Terrible

lewis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was unsafe
Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly polite staff but the property was dirty, unsafe for my child, sketchy and smelled like weed. I was so disappointed and didn’t even stay.
Stayed 1 night in Mar 2024

6/10 Okay

Evans

Stayed 2 nights in Mar 2024

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was filthy dingy and there was an incredible smell of weed being smoked on my floor and the stench was filtered into my room when I explained to front desk the security guard said he was doing his rounds and said he smelled nothing. It was annoying and the smell was overwhelming for him not to notice or he was partaking in the activities well none the less I will never recommend or stay there again.
Stayed 2 nights in Mar 2024

4/10 Poor

Emerson

Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities are closed. No service room. Elevator in bad condition.
Stayed 3 nights in Mar 2024

6/10 Okay

Marcelo

Stayed 2 nights in Mar 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 1 night in Mar 2024

2/10 Terrible

María

Stayed 6 nights in Mar 2024

2/10 Terrible

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty , promoted a pool and gym and lied , unsafe and smelled like cigarette smoke everywhere !!
Stayed 5 nights in Mar 2024

4/10 Poor

Trotsky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, it was not cleaned the second day. Check in took 2 hours. Front desk people was not polite.
Stayed 2 nights in Mar 2024

2/10 Terrible

Kathy

Stayed 1 night in Mar 2024