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Response from Home2 Suites by Hilton Guest Services on May 23, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
4/10 Poor
Shanrese
Travelled with family and small children
May 21, 2024
Liked: Cleanliness, staff & service, amenities
Parking was great and lobby smelled amazing! Staff was very friendly and prompt, but as someone who usually stays at Sheraton Suites I would not recommend this hotel the rooms are not as appeared online ! Mostly dark and very unwelcoming as you enter the elevator. The bathrooms are very tight and uncomfortable.
Shanrese
Stayed 3 nights in May 2024
Response from Home2 Suites by Hilton Guest Services on May 21, 2024
So sorry to read you experienced a problem during your stay with us Shanrese! We've just shared your feedback with our General Manager Paola - hope you had the opportunity to speak to her or any other member of management before your departure so she could have addressed it directly with you. If not, please feel free to reach out to Paola directly at the property. Stay healthy and wishing you all the best in 2024 and beyond!!
Response from Home2 Suites by Hilton Guest Services on May 20, 2024
Thank you so much for your REVIEW Ebony, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on May 20, 2024
Thank you so much for your REVIEW Jose, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Room was a nice size and clean. We were disappointed in breakfast. We would stay there again.
Mark
Stayed 1 night in May 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Girl at desk was un professional. Rude.
I asked for a manager and was told there wasnt one. I am a Hilton Honor's customer and I wont return to this location. Room smelled like mold, we were supposed to me near friends and family. We had 4 rooms. One of our rooms was on a differebt floor and none of the rooms were side by side. Horrible experience here.
CHRISTOPHER
Stayed 1 night in May 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
So sorry to read you experienced a problem during your stay with us! We've just shared your feedback with our General Manager Paola - hope you had the opportunity to speak to her or any other member of management before your departure so she could have addressed it directly with you. If not, please feel free to reach out to Paola directly at the property. Stay healthy and wishing you all the best in 2024 and beyond!!
8/10 Good
Cyril
May 11, 2024
Cyril
Stayed 2 nights in Apr 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Breakfast can be better, or at least change it a bit every other day.
J
Stayed 4 nights in May 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 Good
Robert
Travelled with partner
May 9, 2024
Liked: Amenities
Convenient both to airport and cruise terminal. Comfortabl.
Robert
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
6/10 Okay
Rebekah
May 9, 2024
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Rebekah
Stayed 2 nights in May 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Overall, our stay was great. I wish there was better water pressure and bigger blankets.
Melissa
Stayed 4 nights in May 2024
Response from Home2 Suites by Hilton Guest Services on May 6, 2024
Thank you so much for your REVIEW Melissa, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Olivia
May 5, 2024
Liked: Cleanliness
Olivia
Stayed 1 night in May 2024
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
6/10 Okay
Charlene
May 3, 2024
Charlene
Stayed 3 nights in Apr 2024
Response from Home2 Suites by Hilton Guest Services on May 23, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Staff is friendly, rooms are clean and comfortable.
Nicole
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on May 1, 2024
Thank you so much for your REVIEW Nicole, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 29, 2024
Thank you so much for your REVIEW Phoenicia, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 29, 2024
Thank you so much for your REVIEW Valerie, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
The room was very spacious. Clean over all. Nice kitchenette
Sylvie
Stayed 2 nights in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 25, 2024
Thank you so much for your REVIEW Sylvie, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
I stay here every year as a overnight stay to go on the cruise and it’s always been a great experience.
stacey
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Stacey, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Monique we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Mehran, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 Good
Sandra
Apr 20, 2024
Liked: Cleanliness, staff & service
The pool was closed at 8pm. The breakfast Monday-Friday was until 9am. The lamps in our room were dirty and the pillows smelled not cleaned. The room was big but it was vey dark the lightbulbs were very low on the lighting. Overall is okay the hotel wouldn’t stay again.
Sandra
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Sandra, we're happy you enjoyed your time in the hotel and we've passed along all your additional comments to our GM and ownership - thank you for your detailed feedback! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Clean, spacious room. Staff was friendly and helpful.
Jeffrey
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Jeffrey, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Clean hotel, well located, shopping, dining and entertainment nearby. Bathroom could have been larger but overall a good stay.
Daniel
Stayed 7 nights in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 19, 2024
Thank you so much for your REVIEW Daniel, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Michael
Apr 17, 2024
Michael
Stayed 1 night in Dec 2023
Response from Home2 Suites by Hilton Guest Services on May 16, 2024
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
It was easy to get to from airport. Close location to cruise ships.
KATHY
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 15, 2024
Thank you so much for your REVIEW KATHY, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Andreea
Apr 7, 2024
Andreea
Stayed 1 night in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 29, 2024
Thank you so much for your REVIEW Andreea, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Great night sleep - sheets were so soft. Hot water took a minute in the shower but it was there. We walked to movies and dinner. Morning shuttle was a little messy - we signed our name on the sheet the front desk said to sign but they wasn’t the list the driver had in the morning. We were able to squeeze in so all was good.
Megan
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 8, 2024
Thank you so much for your REVIEW Megan, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 8, 2024
Thank you so much for your REVIEW Richard, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 Good
Barry
Apr 7, 2024
Barry
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 29, 2024
Thank you so much for your REVIEW Barry, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
We were confortable just did not like how the room smelled and the bed sheets in one of the bed were not clean.
Yocasta
Stayed 1 night in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 6, 2024
Thank you so much for your REVIEW Yocasta, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Shari
Apr 2, 2024
Shari
Stayed 1 night in Apr 2024
Response from Home2 Suites by Hilton Guest Services on Apr 22, 2024
Thank you so much for your REVIEW Shari, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
The hotel was very clean and the room was spacious i would definitely book here again !
Kristen
Stayed 2 nights in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Kristen, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Jose, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Checking in was glitchy due to computer issue. Took 15 -20 mins. Otherwise all good.
Candido
Stayed 2 nights in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Candido, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Esther, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Joseph, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Apr 2, 2024
Thank you so much for your REVIEW Jervis, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Hector
Travelled with family, Travelled with family and small children, Travelled with partner
Response from Home2 Suites by Hilton Guest Services on Mar 30, 2024
Thank you so much for your REVIEW Hector, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 Good
Keno
Mar 25, 2024
Keno
Stayed 1 night in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 15, 2024
Thank you so much for your REVIEW Keno, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Very nice hotel. Id stay again. Great breakfast included. Really nice suites & outdoor areas.
Jillene
Stayed 2 nights in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Mar 26, 2024
Thank you so much for your REVIEW Jillene, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
6/10 Okay
Carol, Wauwatosa
Travelled with partner
Mar 25, 2024
Room was okay. Breakfast was just okay. Long lines for food, not enough of a serving area. Limited choices for breakfast food.
Carol
Stayed 1 night in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Mar 26, 2024
Thank you so much for your REVIEW Carol, we're happy you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
10/10 Excellent
Damon
Mar 24, 2024
Damon
Stayed 1 night in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Apr 13, 2024
Thank you so much for your REVIEW Damon, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Mar 25, 2024
Thank you so much for your REVIEW Francesco, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 Good
Jolanta
Mar 20, 2024
Liked: Cleanliness, staff & service
Jolanta
Stayed 2 nights in Mar 2024
Response from Home2 Suites by Hilton Guest Services on Mar 25, 2024
Thank you so much for your REVIEW Jolanta, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
This was a wonderful stay, staff was great would stay again and recommend
Edward
Stayed 1 night in Jan 2024
Response from Home2 Suites by Hilton Guest Services on Mar 26, 2024
Thank you so much for your REVIEW Edward, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Response from Home2 Suites by Hilton Guest Services on Mar 16, 2024
Thank you so much for your REVIEW Grlain We're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!