Outdoor pool

Reviews of Hampton Inn Boca Raton-Deerfield Beach

2.5 out of 5
Hampton Inn Boca Raton-Deerfield Beach
660 W Hillsboro Blvd, Deerfield Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall nice experience
Stayed 1 night in May 2024
Response from Melissa on May 13, 2024
Hi there, Richard! Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is important to us and we're thrilled that we could contribute to making your stay in Deerfield Beach a pleasant one. Should you ever find yourself back in the area, we would love the opportunity to welcome you back. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Until then, safe travels!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. I will return for sure.
Stayed 3 nights in May 2024
Response from Melissa on May 13, 2024
Hello, Kevin! Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful stay with us and that you plan to return. Your satisfaction is our top priority and we can't wait to welcome you back for another great stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with large rooms and a good breakfast. It is just about 10 minutes drive from the beach. Good restaurants are also about 10 minutes away. Ample free parking spaces.
Stayed 3 nights in May 2024
Response from yoki on May 8, 2024
Thank you for taking the time to share with us. We feel Happy to see you had a great stay with us. We hope to see you again in the near future.

10/10 Excellent

Cecil

Liked: Amenities, property conditions & facilities
We stayed here several times! The service and hotel is always great
Stayed 1 night in May 2024
Response from yoki on May 8, 2024
Thank you for sharing , we are glad to see you had a enjoyable stay. Thanks for always coming back and staying with us.

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from yoki on May 8, 2024
Thank you for taking the time to give us a score. We love to see you had a great stay.

10/10 Excellent

Rubiela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is good when you will stay for long time with the facilities they have.
Stayed 1 night in May 2024
Response from Melissa on May 13, 2024
Thank you so much for taking the time to leave us such a wonderful review, Rubiela! We're thrilled to hear you enjoyed your stay and that our facilities met your needs perfectly. Your satisfaction is our top priority and we're glad we could make your stay comfortable and enjoyable. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 5 nights in Apr 2024
Response from yoki on May 8, 2024
Happy to see you had a wonderful stay and felt safe.

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Bed was like a brick… I have 15 herniated discs 2 on my spinal cord and I was forced to sleep on the couch which wasn’t much better. The bathroom is a joke… I needed a step stool so that my head was close enough to the shower head, there was NO room to put my shampoo and stuff in the shower, toilet was plugged and the exhaust fan sounded like a jet engine which ran every time you turned on the light and then it did NOTHING to remove the steam from the shower and bathroom but it was amazing at making it so that no one could hear the TV…. Would I ever stay here again… ABSOUTELY NOT!!!!
Stayed 1 night in Apr 2024
Response from yoki on May 8, 2024
We apologize for the inconvenience you experienced during your stay. Your feedback regarding the bed comfort, bathroom fan noise, showerhead placement, lack of shampoo storage and TV had no noise is valuable to us, and we will work to improve these areas for future guests. We hope you'll consider staying with us again, and we'll strive to make sure your next experience is more enjoyable.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was work in courtyard and main entrance in a Saturday. Seems like wrong time to have that work being done
Stayed 2 nights in Apr 2024
Response from yoki on Apr 30, 2024
Thank you for taking the time to share your feedback with us. We're delighted that you had a positive stay overall.Regarding the work being done at the main entrance on a Saturday, we apologize for any inconvenience this may have caused. We're constantly working to improve our facilities, and unfortunately, timing such projects can be challenging to minimize disruption to our guest.We appreciate your understanding and patience during this time.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice safe location and was well taken care of and clean. Staff were friendly and helpful. Continental breakfast was good and room was clean.
Stayed 3 nights in Apr 2024
Response from yoki on Apr 30, 2024
Happy to read you had a wonderful stay with us! We thank you for the feedback and value you.

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, cleanliness, and the room design and functionality was very well thought out - great to have charging points, spacious bathroom, comfortable layout. Very content with our stay overall and the Hamptons as a brand is very consistent over many locations
Stayed 3 nights in Apr 2024
Response from yoki on Apr 30, 2024
We appreciate your feedback and feel happy to see you had a great stay with us! Thank you for choosing Hampton Inn and we hope to see you again soon.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from yoki on Apr 30, 2024
Thank you for taking the time to give us a score. We appreciate your business and we hope to see you again soon.

2/10 Terrible

Linda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pool was dirty we skimmed the pool because nobody did. No pool towels ever. Tables were dirty. Breakfast area not so clean had same chooses toaster not working correctly
Stayed 4 nights in Apr 2024
Response from yoki on Apr 30, 2024
Thank you for bringing this to our attention. We value your feedback and will use it to improve the overall experience for our guest.

10/10 Excellent

Jamilia, Jacksonville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Quiet, clean and comfortable.
Stayed 2 nights in Apr 2024
Response from yoki on Apr 25, 2024
Thank you for taking the time to give us a review . We feel happy your stay was great!

2/10 Terrible

Serge

Stayed 2 nights in Apr 2024
Response from Gioconda on May 14, 2024
Serge, I am sorry to hear that you had a less than satisfactory experience at our hotel. Your feedback is important to us and we'd like to learn more about what aspects of your stay fell short. Please feel free to share any specific concerns with me so that we can address them promptly and work towards improving our services. Thank you for taking the time to bring this to our attention.

10/10 Excellent

waynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty pool area
Stayed 1 night in Apr 2024
Response from yoki on Apr 25, 2024
We appreciate your business, We are happy you enjoyed the pool area. We hope to see you again soon.

10/10 Excellent

Shari

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from yoki on Apr 25, 2024
We appreciate your score. Thanks and hope to see you again at our location.

10/10 Excellent

ken and Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was able to check in early… thank you
Stayed 1 night in Apr 2024
Response from yoki on Apr 25, 2024
That's great to hear, we love to be able to assist our guest and make their stay enjoyable.

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were friendly and helpful.
Stayed 1 night in Apr 2024
Response from yoki on Apr 18, 2024
Thank you for taking the time to give us a review. We appreciate your business and value you. We hope to see you again soon.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was about 2.5 miles to the ocean, restaurants and souvenirs. And going the opposite direction leaving hotel . It was about 2.5 miles to shopping . Marshall’s and TJ Maxx
Stayed 7 nights in Mar 2024
Response from yoki on Apr 18, 2024
Hi Thank you for your giving us feedback. We appreciate your business. We love to see your enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Great staff. Quiet. Great location. Pool and gym is great. I will definitely return when I come back to Boca.
Stayed 4 nights in Apr 2024
Response from yoki on Apr 18, 2024
We're thrilled to hear that you had such a wonderful experience during your stay! Thak you for taking the time to share your positive feedback with us. We're delighted that you enjoyed our property, staff, amenities and location. We look forward to welcoming you back in the future.

10/10 Excellent

Esdras

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Experience
Stayed 1 night in Apr 2024
Response from yoki on Apr 18, 2024
We love to hear that! Happy to see you enjoyed your stay.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 2 nights in Apr 2024
Response from yoki on Apr 18, 2024
We appreciate your business and thank you for your taking the time to share your recent experience with us.

8/10 Good

Roger

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good value clean hotel.
Stayed 2 nights in Apr 2024
Response from yoki on Apr 18, 2024
Thank you for sharing, I would love a 5 out of 5. What could of we had done differently to have made your stay more enyoable?

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deadbolt on our door did not close properly; so we could not keep anybody out that had a key card. My mother-in-law did not feel safe staying the night.
Stayed 1 night in Apr 2024
Response from yoki on Apr 18, 2024
Thank you for sharing your feedback with us.We apologize for the inconvenience caused by the issue with the deadbolt on your door. Rest assured, we take safety and security seriously, and we will address this promptly to ensure a comfortable stay for all our guests. Your feedback helps us improve, and we appreciate your understanding.

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from yoki on Apr 10, 2024
Thank you for sharing, we appreciate it.

10/10 Excellent

Gagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Apr 2024
Response from yoki on Apr 10, 2024
Thank you for taking the time to give us a review. We appreciate it. We hope to have the pleasure to accommodate you in the future.

10/10 Excellent

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove from Canada and arrived early for our reservation. Staff was friendly and allowed us to check in 2 hours early. We were so grateful for that as we needed some rest. Room was very spacious, and clean. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from yoki on Apr 10, 2024
Thank you for taking the time to share your experience, we love to read how enjoyable your stay was and that we were able to get you in early. We hope to see you again..

10/10 Excellent

Linette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Mar 2024
Response from yoki on Apr 10, 2024
Gracias por tomar el tiempo de compartir to experiencia con nosotros. Te lo agradesemos mucho es muy valioso para nosotros saber que su estancia aqui fue fenomenal!

10/10 Excellent

John Arsenio Villantoy

Travelled with partner
Clean room
Stayed 1 night in Mar 2024
Response from yoki on Apr 3, 2024
Thank you for taking the time to give us a review. We appreciate your business.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. My family had a great time in the king suite! Clean rooms and friendly staff. We will be back!
Stayed 4 nights in Mar 2024
Response from Yoki on Apr 3, 2024
We love hearing from you, and happy to see you and your family had a great stay! See you soon.

10/10 Excellent

Michel

Stayed 2 nights in Mar 2024
Response from yoki on Apr 25, 2024
Thanks!! We appreciate your business.

6/10 Okay

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a Hampton Inn. I love them. Same comfort I'm used to. However, the front desk lady was quite unwelcoming. Took her a little too long to check me in. As if she didn't want to there. That was my only disappointment
Stayed 1 night in Mar 2024
Response from yoki on Apr 3, 2024
Thank you for taking the time to give us feedback. regarding your recent stay at the Hampton Inn. We delighted to hear that you enjoyed your stay. We appreciate your loyalty and love for our brand.Regarding your experience with our front desk staff, we sincerely apologize for any inconvenience caused. Providing excellent customer service is a top priority for us, and we will address this issue with our team to ensure that all guests receive a warm and welcoming experience during their stay.

10/10 Excellent

Cheng

Stayed 1 night in Mar 2024
Response from yoki on Apr 25, 2024
We appreciate your business, thank you for taking the time to score us. We hope to have the pleasure to serve you again.

8/10 Good

Christine, McDonough

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean. Awesome breakfast. I highly recommend
Stayed 1 night in Mar 2024
Response from yoki on Mar 30, 2024
Thank you for sharing. We appreciate your feedback.

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late in the evening and thankfully were able to get checked in quickly.
Stayed 1 night in Mar 2024
Response from yoki on Mar 26, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Jane

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We spend a week here during our move to the area. The kind suite worked so well with our two dogs. Enjoyed the breakfast bar and pool everyday. Staff was very accommodating and friendly.
Stayed 5 nights in Mar 2024
Response from yoki on Mar 22, 2024
Thank you for taking the time to give us feedback on your stay. Happy to see everything went great.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 2 nights in Mar 2024
Response from yoki on Mar 21, 2024
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from yoki on Mar 21, 2024
We appreciate your business and taking the time to give us a score, we hope everything was great during your stay.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Thank you
Stayed 1 night in Mar 2024
Response from Yoki on Mar 21, 2024
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Excellent breakfast. But a plumbing issue that was reported was never addressed.
Stayed 2 nights in Mar 2024
Response from yoki on Mar 21, 2024
Thank you for taking the time to give us a review. We appreciate your business and apologize for the inconvenience on the plumbing issue and falling short to fix it. I will address it to our Front desk agents to make sure we improve.

10/10 Excellent

Rhett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from yoki on Mar 21, 2024
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

4/10 Poor

Erik

Disliked: Cleanliness, amenities, property conditions & facilities
The bad: rough sheets, pillow with no substance. Single ply toilet paper! Soap & shampoo bolted to the wall like it's some kind of prison, no shower pressure leading to very long shower times. TV did not have entertainment menu. Alarm clock was "pre-programmed" for a surprise midnight alarm. Spotted spiders several times on walls, and saw boot prints that weren't mine on the entryway like it had not been mopped properly. "Restaurant" amenity is mostly fake, nothing available to order. Hot breakfast area was pretty small and kind of chaotic with one rude masked guest in particular shoving himself in your way and no one around to make him be civilized. There are no accessible entrances except for the front, which was very inconvenient as I was placed on a far wing and it was a long walk. Facilities in general were pretty rough with slow elevators and buttons that do not light. Good side: Climate control was very easy to set for automatic, perfect for cold nights hot days. Lots of plugs. Mini-fridge worked very well. Mixed stuff: Had a great experience checking out with the Monday front desk, and Sunday morning was nice seeing cheerful faces. On check in, though, an employee was wheeling empty carts, made eye contact with me, saw me carrying 3 bags by myself and didn't offer any help, let alone let me use one. Overall, the experience was less than I had hoped for considering the price.
Stayed 3 nights in Feb 2024
Response from yoki on Feb 20, 2024
Thank you for taking the time to give us a review, we sincerely apologize for the inconvenience you had in some areas, I will address these concerns to make sure we perform better and improve. We value your business and would like to make it up to you if you are ever in the area please reach out to us.

8/10 Good

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, comfortable and very clean. I didn’t enjoy the breakfast and was not happy that there was no internet
Stayed 1 night in Jan 2024
Response from yoki on Feb 20, 2024
Thank you for taking the time to share your experience, we sincerely apologies for the inconvenience caused to you the internet issue , we have fixed the issue and is working well. Can you share with us more about breakfast?

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
This Hampton Inn was in the process of upgrading and we didn’t have an onsite laundry which was inconvenient. I totally understand how hotels need to be upgraded and remodeled at times, but it would have been nice to have a heads up before booking. The staff was really nice and helpful and I will be coming back again. It does have a good location for us.
Stayed 10 nights in Dec 2023
Response from yoki on Jan 26, 2024
Hi Cheryl thanks for taking the time to give us feedback. We are getting our onsite laundry for guest soon, sorry for any inconvenience this might of caused. See you soon.

6/10 Okay

Danny

Stayed 5 nights in Jan 2024
Response from yoki on Jan 18, 2024
Thank you for taking the time to give us a score. Anything we could of done better to have made your score a 5?

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks like new. Very clean. Nice breakfast. Friendly and helpful staff. Water dispenser in the lobby was very helpful. We did not need to buy bottled water. By the way, at reception you can get bottled water and little snacks for free.
Stayed 6 nights in Jan 2024
Response from yoki on Jan 13, 2024
Thank you for taking the time to give us feedback. We feel happy you enjoyed your stay and the new renovated Hampton inn Deerfield Beach. Hope to see you again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from yoki on Jan 13, 2024
Thank you to taking the time to give us a 5! score , we appreciate it.

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from yoki on Jan 5, 2024
Thank you for taking the time to give us feedback. we appreciate your business, and hope to see you again

10/10 Excellent

Maryanne, Punta Gorda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from yoki on Jan 3, 2024
Thank you for taking the time to give us a 5!We appreciate your business and hope to see you again soon.