I would have given a 5-star rating, but my door card always had problems. Despite multiple trips to the front desk to get it fixed, it never worked consistently. My room had blood stains on the carpet and sofa. When I opened the sofa bed, the cushion had a blood stain on it, as if it had been flipped over to hide it. This was incredibly gross. However, the lobby and surrounding areas were very clean. It was also frustrating to have to walk around the entire building because my key card only worked intermittently.