Exterior

Reviews of Brookstone Fort Dodge

2.5 out of 5
Brookstone Fort Dodge
5 South 32nd Street, Fort Dodge, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 249 reviews" "
Rating 8 - Good. 55 out of 249 reviews" "
Rating 6 - Okay. 14 out of 249 reviews" "
Rating 4 - Poor. 7 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ming

Liked: Cleanliness, property conditions & facilities
basic hotel
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Stayed 1 night in May 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and landscape nice
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Dena Acoltzi on Apr 16, 2024
Dear Richard, thank you so much for your stay with us and for the positive review. we are happy to hear you enjoyed your stay with us.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Door to pool broke and staff commented that it had been like that for some time. Had to get staff each time you wanted to enter pool.
Stayed 1 night in Mar 2024
Response from Dena Acoltzi on Apr 16, 2024
Dear Kelly,"We’re really grateful and appreciate you taking the time to share your rating with us."

4/10 Poor

Jen

Liked: Staff & service, property conditions & facilities
Pool was freezing, temp was about 67… kids couldn’t swim, which is major disappointment
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay.
Stayed 2 nights in Mar 2024
Response from Dena Acoltzi on Apr 16, 2024
Dear Deborah,"We’re really grateful and appreciate you taking the time to share your rating with us."

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I am an IHG guy. However, the Holiday Inn express had no vacancies, (even though I am diamond elite.) so I had to find another place. There was a nice looking hotel across the street, called Brookstone, I went there and found it to be a hidden gem. This hotel and its staff goes above, and beyond the extra mile for me, as I was in need of a charging place for a Tesla. accommodated me and upgraded my room for free. Highly recommended! Star and Chris were both fantastic! Will definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Dena Acoltzi on Apr 16, 2024
Dear Jason,"We’re really grateful and appreciate you taking the time to share your rating with us."

8/10 Good

Mike

Stayed 4 nights in Feb 2024
Response from Dena Acoltzi on Apr 16, 2024
Dear Mike,"We’re really grateful and appreciate you taking the time to share your rating with us."

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent place to stay and we’ve stayed here many times!
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good stay!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Stayed 2 nights in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around a positive experience!
Quick check in and out, pleasant staff, spotless room, quiet and they have drinks/snacks available.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and close to my venue
Stayed 1 night in Nov 2023

6/10 Okay

stacey, Cedar Rapids

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from jj on Nov 16, 2023
Thank you for your response to the survey.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from jj on Nov 16, 2023
Thank you for staying with us.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from jj on Nov 16, 2023
Thank you for staying with us.

10/10 Excellent

Kate

Stayed 1 night in Sep 2023
Response from j on Nov 16, 2023
Thanks again for staying with us on your visit.

4/10 Poor

Cory

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from jj on Nov 16, 2023
Thank you.

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was super comfortable
Very nice, quiet plumbing. Appreciated the individual shampoo .
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a great location!
Stayed 2 nights in Aug 2023

10/10 Excellent

Douglas

Business traveller
Liked: Amenities
All good Was all good
Stayed 2 nights in Aug 2023

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Hotel is fairly new, clean, staff was very nice. I would stay there again
Stayed 1 night in Aug 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very friendly and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

denise, Kingwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very clean property and beds were comfortable. The breakfast was good, they had everything from waffles to eggs and cereal. I would stay there again. For the money very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I’m happy with my stay. First room’s climate control wasn’t functioning, but front desk manager ran a key up for a new room quickly and that one was great. Would like to see more cardio equipment in fitness room, but it’s decent.
Stayed 1 night in Aug 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Maureen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cold. Couldn't use it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maureen

Stayed 1 night in Aug 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was brand new and very clean. The room was very spacious and super clean. Beds were comfortable and we enjoyed clean shower and towels. There is a pool and work out room that are great. There is also an entertainment center behind the hotel that has games, golf for kids, etc.
Stayed 1 night in Jul 2023

10/10 Excellent

Ashley

Stayed 1 night in Jul 2023

10/10 Excellent

John, Battle Ground

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Freezing pool!
Very clean. Wanted a pool - it was FREEZING COLD and did not get to use it. Only had flavored creamers on breakfast bar. Breakfast was ok...
Stayed 1 night in Jul 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very kind and the property was clean
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Danielle, Davenport

Stayed 5 nights in Jul 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean and easy to find your way around. Staff was friendly. We would stay here again.
Stayed 1 night in Jul 2023