Front of property

Reviews of La Quinta Inn & Suites by Wyndham Fayetteville I-95

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fayetteville I-95
1725 Jim Johnson Rd, (off Cedar Creek Road), Fayetteville, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 311 reviews" "
Rating 8 - Good. 87 out of 311 reviews" "
Rating 6 - Okay. 41 out of 311 reviews" "
Rating 4 - Poor. 14 out of 311 reviews" "
Rating 2 - Terrible. 17 out of 311 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alik, Jeffersonville

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, clean, very good service
Stayed 1 night in May 2024
Response from Hotel Management on May 8, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

ronald

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
very accessible and staff was helpful
Stayed 1 night in May 2024
Response from Hotel Management on May 8, 2024
We're thrilled to receive your rating! It's great to hear that you had a positive experience with our staff and found our hotel to be clean. Providing excellent service and a clean environment are our top priorities. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel. Staff was wonderful
Stayed 2 nights in May 2024
Response from Hotel Management on May 8, 2024
We're thrilled to receive your rating! It's great to hear that you had a positive experience with our staff and found our hotel to be clean. Providing excellent service and a clean environment are our top priorities. We appreciate your feedback and hope to see you again soon!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Decent room for just one night. Pet friendly was the key
Stayed 1 night in May 2024
Response from Hotel Management on May 6, 2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amelia checked us in she was super friendly and the room was very clean!
Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
That's wonderful to hear! We're delighted that Amelia provided you with friendly service and that you found your room to be very clean. We hope you have a fantastic stay with us!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly!
Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean room would recommend.
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for the positive feedback! We're glad you enjoyed your stay.

10/10 Excellent

gilles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

Joy, Chester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, mattress was a little thin
Stayed 1 night in Mar 2024
Response from Hotel Management on May 4, 2024
Thank you for your feedback. We're glad you found our property clean. We will take note of your comment about the mattress and see if there are improvements we can make. We hope to welcome you back for a more comfortable stay in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was close to Interstate exchange. Quite noisy and I am a light sleeper. My phone app for “brown noise” cancelled the sound satisfactorily. Staff made a reasonable offer to change but I declined. Bed and bedding were extremely comfortable. A very good overall experience.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
We're sorry to hear about the noise issue from the nearby interstate, but we're glad our staff was able to offer a reasonable solution. It's great to hear that you found the bed and bedding extremely comfortable and that you had a very good overall experience. We hope to welcome you back for another comfortable stay in the future!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for I 95 travel
Stayed 1 night in Apr 2024

8/10 Good

Janice, Cochran

Stayed 1 night in Apr 2024

8/10 Good

Pamela, Lynbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Had poor internet service.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
Thank you for your feedback. I apologize for the issues you experienced with the internetYour comments will be shared with our team to ensure we address these concerns.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The bed was comfy and the towels were soft and they provided a hot breakfast
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
Thank you for the positive feedback! We're glad you enjoyed your stay. If there's anything we can do to make it a 5-star experience next time, please let us know.

2/10 Terrible

Stuart

Travelled with family
Disliked: Staff & service
We checked in and 3 hours later was awakened by staff and had to do it all over again. They made a mistake Now I checked my credit card and they overcharged me Very inefficient
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We apologize for the inconvenience of being awakened and having to check in again due to our mistake. Rest assured, we will ensure this does not happen again.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great find conveniently close to the interstate but still quiet. There are plenty of restaurants and convenience stores nearby. The hotel staff are incredibly friendly and helpful, and the rooms are well kept with great amenities…and clean! I wish I had stayed more than one night.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We're thrilled to hear that you enjoyed your stay with us! It's fantastic that you found our location convenient and the staff friendly and helpful. We're delighted that you appreciated our well-kept rooms and amenities. We hope to welcome you back for a longer stay in the future!

6/10 Okay

Josh

Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy checkin and out. Right off the highway.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We appreciate your positive comments on the location and the ease of check-in and check-out. We will certainly pass on your kind words to our staff members, who always aim to provide friendly and attentive service.

10/10 Excellent

Elizabeth, Colchester

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
We're thrilled you had a great experience with us and hope to welcome you back soon.

10/10 Excellent

James, Wildwood Crest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean 🛀 very helpful
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

6/10 Okay

Shailendra

Travelled with family, Travelled with pets
Average experience.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review!

4/10 Poor

Sunita, Edison

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good with kids
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
We're sorry to hear that your experience was not up to par.

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness
Room and hotel full of smoke. Hotel couldn't provide another room. Would like a refund on this hotel.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
We're sorry to hear that your experience was not up to par.

8/10 Good

Valerie, Wallingford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and the employees were accommodating. The lobby and room was comfortable. We slept well and enjoyed great showers. So why did i only offer 4 stars? Not the employees fault, but apparently a pipe had broken and the person who was to set up breakfast had been called away to clean that up (based on an overheard conversation). We had arrived to the lobby at 5:54am knowing breakfast wouldn’t be quite ready. We wanted to get an early start to our day, left the hotel at 6:40 and breakfast had still not been ready. Hope the folks with the pipe issues have a better day. Too bad the hotel didn’t have a backup to accommodate the unexpected event.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your response and feedback, however, breakfast hours on weekends (Saturdays and Sundays) are 7am-10am hence it was not available at 6:40am.

10/10 Excellent

Leslie

Nothing
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

4/10 Poor

claudette

Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
We're sorry to hear that your experience was not up to par. Please reach out to us with more details so we can address your concerns and improve for the future.

10/10 Excellent

denise

Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

MICHAEL

Stayed 1 night in Mar 2024
Response from Hotel Management on May 4, 2024
Thank you for the positive feedback! We're glad you enjoyed your stay. If there's anything we can do to make it a 5-star experience next time, please let us know.

6/10 Okay

Janice

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
When I got up to go home I pulled back mattress cover and it was nasty it had blood stains on the other sheet and pee stains it was horrible the next time I stay I will check bed when I first get there this is unprofessional who ever changes the linen needs to be fired it was really really nasty
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're deeply sorry for the cleanliness issues you encountered with your bed linens. This does not meet our standards, and we're investigating this matter to ensure it doesn't happen again. Your feedback is valuable, and we hope to regain your trust on your next visit.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people - Clean rooms
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

10/10 Excellent

Gordon

Stayed 1 night in Mar 2024
Response from Hotel Management on May 4, 2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Un hôtel bien renové. Cependant, la peinture de la salle de bain (incluant la porte) aurait besoin d'être refait. Le choix de couleur pour les corridors est trop sombre!
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your feedback.

10/10 Excellent

Josefina

Liked: Cleanliness, property conditions & facilities
Every thing
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It was clean, and the front desk person, Sam, was helpful. There was a full hot breakfast and 24 hour coffee. The only negative was the AC unit in our room didn’t work, but the temperature was fine. I would stay here again on the way to/from Florida.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're glad to hear you enjoyed the clean, renovated property and found our front desk person, Sam, helpful. Regarding the AC issue, our units are controlled by a thermostat; we apologize for any inconvenience and hope to welcome you back on your next trip to/from Florida.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
hank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Leisa

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's off the highway and seemed to have a lot of traffic noise from trucks at the gas station next door.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel.

8/10 Good

yarmark

Liked: Cleanliness, property conditions & facilities
The property is in good condition. I just didn't like the breakfast .
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're glad you found our property in good condition. We're sorry to hear you didn't enjoy the breakfast and appreciate your feedback.

10/10 Excellent

Venus, Fayetteville

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute, stay at a decent price, the service was great, the room, you can tell was recently remodeled and the bed was comfortable for the night. Had my pup with me and the room didn't have a pet smell which was great and well-cleaned. The breakfast was great with a full hot breakfast and 24-hour coffee in a nice updated modern lounge area with a fireplace. Great spot to relax after a long drive.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're thrilled to hear that you enjoyed your last-minute stay with us! It's fantastic that you found the service great, the room recently remodeled, and the bed comfortable. We're also delighted that your pup felt welcome and that the room was clean and free of pet odors. We're glad you enjoyed the breakfast and our updated lounge area, and we hope to welcome you back for another relaxing stay after your next long drive!

8/10 Good

Dean

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Management on May 6, 2024
Thank you for the feedback! We're glad you enjoyed your stay. If there's anything we can do to make it a 5-star experience next time, please let us know.

8/10 Good

Lisa

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

James, Sundre

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Not the best La Quinta that I have stayed in. Located in a somewhat shady area.
Stayed 1 night in Mar 2024
Response from Hotel Management on May 6, 2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.

6/10 Okay

dennis

Travelled with partner
Liked: Staff & service
Friendly staff. Breakfast was not very good. Heat in room did not work.
Stayed 1 night in Mar 2024
Response from Hotel Management on May 6, 2024
Thank you for your feedback. I'm glad to hear that you found our staff friendly. I apologize for the issues you experienced with the breakfast and the heat in your room. Your comments will be shared with our team to ensure we address these concerns.

8/10 Good

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only gripe, the breakfast is terrible.
Stayed 2 nights in Mar 2024
Response from Hotel Management on May 6, 2024
I'm sorry to hear that you didn't enjoy the breakfast. Your feedback is valuable to us, and we will work to improve the breakfast offerings to better meet your expectations. Thank you for staying with us.

4/10 Poor

Andrea

Disliked: Amenities
Upon arriving the lady at the front desk was being rude to another gentleman checking in who wasn't prepared I guess. Upon going to my room which looked worst than what a red roof inn would look like smh, i discovered my door did not lock anyone could've piahed the room door open and they could be in the room, I called down to the front desk and immediately the lady began to lie and say she has no available rooms to put me in that i would have to slam my door hard to see if it locks, I then proceeding to let the lady know that with the room door not locking becomes a safety issue for me because anyone can help themselves to walk in and she either needed to redirect me to another hotel and issue me a refund or another room , she then miraculously had another room available, didn't offer anything for the inconvenience or nothing. This propety is not up to daye just looks like they slapped paint on the walls and called it updated. Stayed at plenty of La Quintas and this by far is the only one that reminded me of a motel 6 type of establishment down to staff and all.
Stayed 1 night in Mar 2024
Response from Hotel Management on May 6, 2024
I'm sorry to hear about your experience. Your comfort and safety are our top priorities, and it's concerning to hear about the issues you encountered with your room and the front desk staff. We will address these matters with our team to ensure they are rectified. We appreciate your feedback and apologize for any inconvenience caused.