Lobby

Reviews of Travelodge by Wyndham Fargo West Acres

2 out of 5
Travelodge by Wyndham Fargo West Acres
1407 35Th St., S, Fargo, ND

Reviews

6.2
Rating 10 - Excellent. 169 out of 1005 reviews" "
Rating 8 - Good. 261 out of 1005 reviews" "
Rating 6 - Okay. 218 out of 1005 reviews" "
Rating 4 - Poor. 168 out of 1005 reviews" "
Rating 2 - Terrible. 189 out of 1005 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hallway smelt like urine
Stayed 1 night in May 2024
Response from Manager on May 24, 2024
Hello Steve,We appreciate your feedback and regret to hear about your experience. We strive to maintain high cleanliness standards and will address this matter with our team. Our aim is to ensure all guests have a pleasant stay and we will take necessary steps to prevent this in the future.

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service
Cheap place money wise but you get what you pay for. The room wasn’t as clean as it could be. The mini fridge was dirty and smelt really bad. Wrappers on the ground and the bathroom ran did not work so it was quite humid in there after a shower. The night staff weren’t as welcoming as the day staff. The pool was nice though and was open until 11pm. The breakfast ended early though.
Stayed 2 nights in May 2024
Response from Manager on May 23, 2024
Hello Kayla, We appreciate your feedback and apologize for any inconvenience you experienced. We will share your comments with the team to ensure improvements are made. It's great to hear you enjoyed the pool, and we hope you had a relaxing stay overall. Thank you for your insights on your visit.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Manager on May 24, 2024
Hello Robert, We appreciate you taking the time to share your experience with us. We hope to welcome you back soon to exceed your expectations.

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on May 23, 2024
Hello Tim, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Brandi

Travelled with family and small children
Disliked: Cleanliness, amenities
Ok. Had some recent remodeling done. Bedding and bathroom left something to be desired.
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Brandi, Thank you for sharing your feedback with us. We value your input and will share your comments with our team for further review and improvement. Your comfort is important to us, and we appreciate your understanding during our renovation process.

6/10 Okay

Samantha

Travelled with group
Liked: Staff & service
Hair In shower, dirty walls, dirty lamp
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Samantha, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with our team for further review. We strive to provide a clean and comfortable environment for all our guests. Please feel free to contact our management team for any further assistance or clarification on the matter.

6/10 Okay

Rochelle L.

Travelled with family, Business traveller
Disliked: Cleanliness
The main entrance and breakfast area were clean, however our room was not very clean. The bathroom had what to look like poop on the wall, the extra roll of toilet paper had stab marks in it with what looked like dried blood.
Stayed 2 nights in May 2024
Response from Manager on May 14, 2024
Hello Rochelle L., We appreciate your feedback on the cleanliness of our hotel. Our housekeeping team works hard to ensure all areas meet our high standards. If there are any concerns during your stay, we encourage guests to reach out to our management team for immediate assistance. Your comments will be shared with the appropriate departments for further review and improvement.

10/10 Excellent

Katherine, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was a good hotel
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Katherine,We are glad to hear that you found value in your stay with us. Your feedback is appreciated as we continuously strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please feel free to get in touch with our management team.

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient area by the mall. Lots of other hotels in the area proving it is a great, safe and comfotable location.
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello sheila,We appreciate your positive feedback regarding our convenient location near the mall. It's great to hear you found the area safe and comfortable. We hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Corinna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would highly suggest paying 100.00 or 200 more a night to get something clean and safe. This hotel was probably amazing in the 1900’s but it’s aged and not well cared for. The breakfast is limited and filthy, people bare feet in the dining area, puting things back after they touched it. Pay the money and find a better hotel.
Stayed 2 nights in May 2024
Response from Manager on May 7, 2024
Hello Corinna,We appreciate your feedback and regret to hear about your experience. Our team continuously works on maintaining our facilities to high standards. We will address the cleanliness concerns with our staff. Your observations will help us improve for our future guests' comfort and satisfaction.

10/10 Excellent

Alison, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was presently surprised, as I pulled up I wasn’t really sure about it but the girl at check in was very friendly along with I believe the manager. My room was spotless very clean furniture a little out dated but everything was so clean bathroom was very nice updated and also clean. Free breakfast waffles, cereal, toast, muffins and bagels. Along with coffee. It is located about a 5 min drive from West Acre mall and 10 minutes from Costco. I only stayed one night but it was quiet and would definitely go back.
Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Alison,Thank you for sharing your positive experience with us. We are delighted to hear that you found our staff friendly and your room clean. It's great to know you enjoyed the complimentary breakfast and found our location convenient for your needs. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Aa
Stayed 2 nights in Apr 2024
Response from Manager on May 4, 2024
Hello Steve,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

8/10 Good

Juan

Stayed 1 night in Apr 2024
Response from Manager on May 22, 2024
Hello Juan, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Sue

I booked and paid but Expedia recommended a room 70 miles back the way I came. After booking it and look at it on Google maps I calledhoel 3mins after booking but it was on refundable, we had already been yravellu for 15hours
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Sue, We are sorry to hear about your experience. Feel free to contact our management team to discuss your concerns and provide feedback on your recent stay. We value all guest feedback and will use it to improve our services.

6/10 Okay

Cody

Travelled with family, Travelled with group
Want rooms cleaned daily without asking.
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Cody, We appreciate your feedback and apologize for any inconvenience. Please note that our housekeeping services are typically available daily upon request. We value your input and welcome you to reach out to management for further assistance. Thank you for choosing to stay with us.

4/10 Poor

Janet

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Janet, We're sorry to hear you didn't fully enjoy your stay. If there are any specific details you'd like to share with us to improve our services, please don't hesitate to reach out. We hope to welcome you back for a more pleasant experience in the future.

6/10 Okay

RUTH

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast typical. Did not like scratchy towels, flat pillow, poor TV reception. Room lacking coffee maker, coffee, ice bucket, lotion/shampoo amenities.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello RUTH, We appreciate your feedback and regrets the inconveniences faced. We value your input to enhance our future services. Your concerns will be shared with the relevant departments for improvement. Your satisfaction is our priority, and we hope to welcome you back for an improved experience.

8/10 Good

Reanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 😊
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Reanne,We are delighted to hear that you had a positive experience during your stay with us! If you have any further feedback or questions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

8/10 Good

gerald

Travelled with partner
Quite
Stayed 2 nights in Apr 2024
Response from Manager on Apr 20, 2024
Hello gerald,We appreciate you taking the time to share your feedback with us. Feel free to reach out to our management team to further discuss your experience and any unresolved concerns. Thank you for choosing to stay with us.

10/10 Excellent

Harry, Huntington Beach

Liked: Cleanliness, staff & service, amenities
The location was convenient and it had the amenities that I needed. It's close to the airport and had enough decent restaurants.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 19, 2024
Hello Harry,We're glad to hear you found our location convenient and our amenities satisfactory. Being close to the airport and having nearby dining options are definitely perks of staying with us. Should you have any further feedback, please feel free to reach out to our management team. Thank you for sharing your experience with us.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Stephanie,Thank you for taking the time to share your feedback with us. We appreciate your insights and will use them to enhance our services for future guests. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong. This place is awesome.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Emmanuel,We are pleased to hear that you had a great experience at our hotel. Your positive feedback is truly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back soon for another fantastic stay!

6/10 Okay

Stephanie

Business traveller
Liked: Staff & service
Friendly front desk workers
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Stephanie, We are pleased to hear that you found our front desk staff to be friendly during your stay. Guest satisfaction is our top priority, and we strive to provide exceptional service. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 Good

Orville

Liked: Cleanliness, staff & service
Minor maintenance required. Frige had a smell and didn’t cool. Shower curtain rod broken. Physical door security broken. Nobody available at check out.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Orville, We appreciate your feedback and apologize for the inconvenience you experienced. Rest assured, your comments have been passed on to our management for their review. Your insights aid us in enhancing our services for future guests. Thank you for bringing this to our attention.

6/10 Okay

Karen

Liked: Staff & service
The carpets smelled & not enough bar soap, shampoo, toilet paper & bathroom way too small
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Karen, We appreciate your feedback and will share your comments with our team for review. If you have any further concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient
Stayed 3 nights in Apr 2024
Response from Manager on Apr 11, 2024
Hello Michael,We appreciate your feedback and are glad to hear you found our hotel affordable and convenient. Your comments help us to continue to improve our services for all guests. Feel free to reach out to our management team directly with any further comments or suggestions.

6/10 Okay

Sarah

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on Apr 10, 2024
Hello Sarah, We appreciate you choosing to stay with us and hope you had a pleasant experience. Please feel free to contact us directly should you have any further feedback to share.

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was dried snot and blood on the wall by the first bed as you enter the room.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Margaret, We apologize for any inconvenience this may have caused, please contact our management team to address this matter further.

6/10 Okay

Karen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Karen,We appreciate your feedback and are sorry to hear about your experience. Rest assured, we take all guest comments seriously and will share your concerns with our team for their review and improvement. Your input helps us in enhancing our services for future guests. Thank you for bringing this to our attention.

4/10 Poor

Danny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It smelled like old stale smoke. The heater/air conditioner smelled horrible when turned on. Slept without heat all night (didn’t sleep all night) Would never stay there again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Danny, We apologize for the discomfort you experienced. Guest feedback helps us improve, so we suggest contacting our management directly to discuss this matter further. Our team values your insights for future enhancements to ensure a pleasant stay for our guests.

6/10 Okay

Mehak

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Apr 9, 2024
Hello Mehak, We appreciate you choosing to stay with us. If you have any feedback to share from your recent visit, please don't hesitate to reach out to us so we can address any concerns.

6/10 Okay

Grace

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Apr 4, 2024
Hello Grace, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you would like to share from your recent visit. We look forward to hearing from you and improving our services.

8/10 Good

Monique

Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Monique, We appreciate you choosing our hotel for your stay! We hope to welcome you back soon for another enjoyable experience.

6/10 Okay

Bruce

Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Bruce,We regret to hear your experience did not meet expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your stay.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Laurie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Louis

Stayed 1 night in Mar 2024
Response from Manager on Apr 15, 2024
Hello Louis, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

2/10 Terrible

Ed

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our room reeked of cigarette smoke in spite of being a non smoky room. To “fix it” they sprayed it with some industrial air freshener that made the room smell like industrial air freshener and cigarette smoke. 10/10 reccomend you stay anywhere else.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Ed, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with our team for their attention. If you have any further concerns, please reach out to our management team directly so they can assist you accordingly.

4/10 Poor

Dustin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk seemed to be an issue specially when double charging...pool area and room floor were quite dirty, found hair all around bathroom, smelt like skunk inside hallways. We left right away
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Dustin,We regret to hear about your experience, and we appreciate your feedback. Your concerns have been noted, and we will address them with the appropriate teams for improvement. Thank you for bringing this to our attention as we strive to provide a clean and comfortable environment for all our guests.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive place to stay
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Michael,We appreciate your feedback and are delighted to learn you found our hotel to be a cost-effective option for your stay. We strive to provide a comfortable experience for all our guests. Should you have any further comments or suggestions, feel free to reach out to us.

8/10 Good

Tijauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Tijauna,We appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for an even better experience.

8/10 Good

Reed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good price and the room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Reed,We are pleased to hear that you found our rates competitive and enjoyed your comfortable, clean room during your stay. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Daniel, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Wyatt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was awful and rude. Rooms were filthy. Offered a second room and it was just as dirty as the first, blood stains and dirt with ripped lampshades. Manager said "what do you except for a $60 room. Would not recommend this hotel to my worst enemy.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Wyatt, We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address these concerns with our team. Your comments will help us improve our services for all guests in the future.

4/10 Poor

MICHELLE

Stayed 1 night in Feb 2024
Response from Manager on Mar 27, 2024
Hello MICHELLE, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback, as we always strive to improve our services for our guests.

10/10 Excellent

tamara

Travelled with partner
Liked: Cleanliness, amenities
Great no issues
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Hello tamara,We are delighted to hear that you enjoyed your stay with us. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.

4/10 Poor

Alan

Travelled with partner
I booked a king bed and it wasn’t available. Left early in the morning and no staff but someone sleeping on a couch in the lobby.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Alan, We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will address your concerns with the team to ensure our service meets our guests' expectations at all times. Your comments will help us improve for the future.

6/10 Okay

Elizabeth

Okay stay.
Decent, wish the microwave would have been wiped down, along with the fridge that had leftover drops of food in it. The tables also had greasy finger prints like they weren’t properly wiped down.The outlets and vents had some mold on them in the bathroom. The curtain and tub were very clean, no shampoo, or conditioner just a bar of soap. No bag for swimsuits to be put in so we used our own bag. No towels in the morning for swimming unfortunately. Wish they would have had a fresh fruit at breakfast.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Elizabeth, Thank you for sharing your feedback with us. We appreciate your observations and will address them with the relevant teams for improvements. Your comments have been duly noted, and we will strive to enhance our services further based on your valuable input.

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Kristy,We appreciate your feedback and are glad you found our hotel to be a decent place to stay. We aim to provide a comfortable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discusting
Never stayed, never was refunded. Beds not freshly made. Place smelled. Seemed unclean.
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello Jerry, We apologize for any inconvenience you experienced during your stay. We recommend reaching out to the management to address your concerns further. Thank you for sharing your feedback with us.

4/10 Poor

Ursula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator to take luggage to second floor so we had to hump everything (cooler, bags, bins etc.) up the stairs Sherpa style. Very noisy heating/cooling system in the room made it hard to get a good sleep. Towels super thin and worn, and only 3 in a room for 4 people. Price was decent - enough said
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Hello Ursula,Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the lack of an elevator and the noise from the heating/cooling system. We appreciate your feedback regarding the towels and will take it into consideration for future improvements. We strive to offer competitive pricing and are glad you found it to be decent. We hope to have the opportunity to welcome you back in the future.