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This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.
Samantha
Stayed 1 night in Dec 2023
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Dec 29, 2023
Thank you for your wonderful feedback on your stay at Hotel Indigo Alishan. We are delighted to hear that you enjoyed your experience with us. We will continue to strive for excellence and look forward to welcoming you back in the future. Thank you for choosing to stay with us!
8/10 Good
Rebecca
Oct 29, 2023
Rebecca
Stayed 1 night in Oct 2023
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Nov 15, 2023
outside view from my room not very nice cause we can see
the metal rooftop and doesn't private for clients if we open
all the curtain.
need to add more facilities, like Spa, Yuka...
for food, need to be diversification...
Celine
Stayed 2 nights in Sep 2023
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay at Hotel Indigo Alishan. We sincerely apologize for any inconvenience or disappointment you may have experienced during your stay.We understand your concerns regarding the outside view from your room and the lack of privacy when opening all the curtains. We will explore options to enhance the view and ensure a more private atmosphere for our valued guests.In addition, we appreciate your suggestion regarding the need for additional facilities such as a Spa and Yoga classes. We are pleased to inform you that we are already in the planning stages for the implementation of a Spa facility. We believe that this addition will greatly enhance our guests' overall experience and provide a relaxing and rejuvenating atmosphere. Regarding Yoga classes, we currently offer fixed classes every Saturday and Sunday morning. Furthermore, we have taken note of your feedback regarding the need for diversification in our food offerings. Our culinary team is working on expanding and diversifying our menu options to cater to a wider range of preferences.Thank you for bringing these matters to our attention. Your feedback is invaluable to us as we strive to continuously improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.Warm regards,Hotel Indigo Alishan
New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.
Feefoon
Stayed 2 nights in Jul 2023
Response from Sales & Marketing on Jul 27, 2023
Thank you for selecting Hotel Indigo Alishan and taking the time to share your delightful experience. We are thrilled to receive your positive feedback regarding our services and facilities, as it motivates us to strive for even greater excellence. Please do not hesitate to contact us if you have any additional feedback or suggestions about our services. We value your input and are committed to making your future stays with us even more enjoyable. Once again, we sincerely appreciate your choice to stay with us and eagerly await the opportunity to serve you again. We are excited to welcome you back soon!
Thank you for choosing Hotel INDIGO Alishan and sharing your enjoyable experience. We are delighted that you gave us a positive review of our service and facilities, which will motivate us to keep improving.If you have any further feedback on our service, please do not hesitate to contact us. Once again, thank you for staying with us, and we look forward to providing you with excellent service again.Hope to see you soon again, ‘a veo veo yu!
8/10 Good
Chiuhsiang
Travelled with group
Jan 30, 2024
Liked: Cleanliness, staff & service, room comfort
細節設計很好,只是附近環境不優
房間空間小了一些
硬體設備佳
質感不錯
餐飲用心
Chiuhsiang
Stayed 1 night in Jan 2024
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Jan 30, 2024
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Dec 18, 2023
感謝您入住阿里山英迪格酒店,並分享您的住宿體驗。您的回饋都激勵著我們提供更優質的服務,並將致力於讓您未來住宿留下愉快美好的回憶。我們會繼續努力提供更好的服務,期待您下次光臨阿里山英迪格酒店!‘a veo veo yu!祝您一切順心!Thank you for your kind review! We hope to welcome you back soon for another enjoyable stay!
Response from 行銷公關部 Sales & Marketing on Aug 14, 2023
感謝您選擇阿里山英迪格酒店。我們很高興您給予我們正面的評分,這將成為我們持續改進的動力。如果您對我們的服務有任何進一步的反饋,請隨時與我們聯繫。再次感謝您的入住,我們期待能再次為您提供優質的服務。期待很快能再次為您服務,’a veo veo yu!Thank you for selecting Hotel Indigo Alishan. We are thrilled to receive your positive score, as it motivates us to strive for even greater excellence. Please do not hesitate to contact us if you have any additional feedback or suggestions about our services. We value your input and are committed to making your future stays with us even more enjoyable. Once again, we sincerely appreciate your choice to stay with us and eagerly await the opportunity to serve you again. We are excited to welcome you back soon!
Response from 阿里山英迪格酒店 Hotel Indigo Alishan on Dec 18, 2023
Thank you for your kind review! We hope to welcome you back soon for another enjoyable stay!感謝您入住阿里山英迪格酒店,並分享您的住宿體驗。您的回饋都激勵著我們提供更優質的服務,並將致力於讓您未來住宿留下愉快美好的回憶。我們會繼續努力提供更好的服務,期待您下次光臨阿里山英迪格酒店!‘a veo veo yu!祝您一切順心!