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Reviews of Pointe West Resort Motel

2.5 out of 5
Pointe West Resort Motel
11882 AR-187, Eureka Springs, AR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 210 out of 256 reviews" "
Rating 8 - Good. 31 out of 256 reviews" "
Rating 6 - Okay. 13 out of 256 reviews" "
Rating 4 - Poor. 2 out of 256 reviews" "
Rating 2 - Terrible. 0 out of 256 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Melissia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in May 2024
Response from Steve on May 26, 2024
Thank you for choosing Pointe West.We appreciate your review and hope to see you again soon.

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem!
Stayed 2 nights in Apr 2024
Response from Steve on Apr 22, 2024
We are glad you enjoyed your stay. Maybe we will see you again?Thanks for your review .

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary get away… #46❤️
We loved the nautical themed room, the patio was a wonderful place to enjoy the gorgeous view of the lake… it was perfect during the day, the sunset, and at night… we had a jacuzzi room so that was the icing on the cake!
Sunset 1/31/24
Loved the patio!
Stayed 1 night in Jan 2024
Response from Steve on Feb 1, 2024
Awwwww.CONGRATULATIONS !!!! We wish we would have known it was your anniversary.Thank you for choosing Pointe West for your getaway.Also, thank you for sending in your review.Take care and we hope to see you again before the next one.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Steve on Dec 5, 2023
Thank you for your review.We hope you pass this way again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, awesome scenery, we'll always stay here when we're in town...
Stayed 1 night in Nov 2023
Response from Steve on Nov 21, 2023
Thank you for your review.I trust your joerney home was safe.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Steve on Nov 18, 2023
Thank you for your review.We appreciate your choosing Pointe West.

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is all about the fabulous views. All rooms have a great lake view, and the outdoor area at lake side is very nice. The rooms are simple, clean, and good sized. Stayed here a couple of times, and always very quiet and peaceful.
Stayed 4 nights in Nov 2023
Response from Steve on Nov 13, 2023
Thank you for your review..We appreciate your return stays.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Steve on Oct 30, 2023
Thank you.We appreciate your review.Hope to see you again sometime.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view and the room was fabulous! Steve at front desk was very nice & helpful on things to do around Eureka. I highly recommend this place to others.
Stayed 3 nights in Oct 2023
Response from Steve on Oct 26, 2023
Thank you so much for your review.We are glad you had a great stay.

8/10 Good

Midge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view is incredible! Could use more room to put toilettes. It was clean and decor was cool!! One plug-in didn’t work so was disappointed my phone didn’t get charged. Manager was nice.
Stayed 1 night in Oct 2023
Response from Steve on Oct 24, 2023
We appreciate your reviewr. I agree, the bathroom area is alittle tight but I CA'T FIND AThank you for your review.I wish I could make the bathroom area alittle bigger.If you find a problem with the room and let me know, I am able to correct the issue. Sorry about your dead phone.

10/10 Excellent

Virgilio, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Steve on Oct 23, 2023
Thank you so much for your review

10/10 Excellent

Traice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Steve on Oct 23, 2023
We appreciate your review.Hope to see you again sometime.

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was great .
Stayed 2 nights in Oct 2023
Response from Steve on Oct 16, 2023
We are glad you enjoyed your stay.Thanks for sending in your review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, the view from the back was absolutely incredible. The room was OK but clean, but the bathroom was too tiny.
Stayed 2 nights in Oct 2023
Response from Steve on Oct 15, 2023
Thank you for your review.I agree. The bathrooms could be a foot or two larger, but..........

10/10 Excellent

Alicia

Stayed 1 night in Oct 2023
Response from Steve on Nov 4, 2023
Thsank you for your review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Steve on Oct 4, 2023
Thank you for your review

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay with a beautiful view of the lake! Will be back!
Stayed 1 night in Sep 2023
Response from Steve on Sep 27, 2023
Thank you for your review.We appreciate your hanging out with us.

10/10 Excellent

JR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Excellent place to stay. Scenic route and a very pleasant owner. I will choose this spot first when in the area.
Stayed 1 night in Sep 2023
Response from Steve on Sep 25, 2023
Thanks, we sure appreciate your review.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Steve on Sep 23, 2023
Thank you for your review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
best morning view !!
Pointe West has quickly become a favorite. Incrdible views and close to both town and the Farm.
Stayed 2 nights in Sep 2023
Response from Steve on Sep 20, 2023
Thank you so much for your review.

10/10 Excellent

Joe

Stayed 2 nights in Sep 2023
Response from Steve on Oct 7, 2023
Thank you for your review

8/10 Good

Jonathon

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Steve on Sep 16, 2023
Thank you for your review.

8/10 Good

Alison

Stayed 2 nights in Sep 2023
Response from Steve on Oct 1, 2023
Thank you for your review

10/10 Excellent

Gail

Beaver Lake view can't be beat!
This is an excellent place to stay if you want beautful views, clean comfortable rooms, nice amenities like outdoor grills, firepits and hummingbird sightings--and friendly customer service from checkin to checkout!
Stayed 2 nights in Aug 2023
Response from Steve on Sep 3, 2023
Thank you so much for sharing your review and we hope to see y'all again soon.

10/10 Excellent

Jed

Stayed 2 nights in Sep 2023
Response from Steve on Sep 23, 2023
Thank you for your revie

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of lake. Quite. Nice desk help.
Stayed 2 nights in Aug 2023
Response from Steve on Aug 26, 2023
Thank you for your review

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of the lake. Wonderful friendly staff, very clean property. Close to downtown
Stayed 3 nights in Aug 2023
Response from Steve on Aug 20, 2023
Thank you for your review. We are glad you enjoy your stay.

10/10 Excellent

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best motel stay ever.
We absolutely loved this place. We loved the decor of the room , the friendly owner in the office. The view from our balcony was magnificent. The hummingbirds were entertaining. If we ever stay in Arkansas we would definitely stay here again.
Stayed 3 nights in Aug 2023
Response from Steve on Aug 16, 2023
Thank you for your review.We are glad you enjoyed your stay.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Steve on Aug 15, 2023
Thank you for your review. We enjoyed having you and are glad you enjoyed your stay.Thanks for everything,Steve

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steve the owner was so nice and friendly. The view was priceless. Amazing trip!
Stayed 2 nights in Aug 2023
Response from Steve on Aug 14, 2023
Thank you so much. We appreciate that you chose Pointe West.Come and see us again sometime.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pointe West Deserves A 5 Star Rating
Positively the best place to stay in the area👍No other lodging has this view. To bad I can't liad any pictures.
Stayed 5 nights in Aug 2023
Response from Steve on Aug 14, 2023
Thanks for choosing Pointe West and sending in your review.

10/10 Excellent

Sam

Stayed 2 nights in Aug 2023
Response from Steve on Aug 25, 2023
Thank you for your review

10/10 Excellent

Misty

Stayed 2 nights in Jul 2023
Response from Steve on Aug 25, 2023
Thank you for your review

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located less than 5 minutes from Dam Site Lake Park - Beaver Lake in Eureka Springs, AR. The view of the lake is AMAZING and the amenities were outstanding. We spent most of our time on the lake with family (who were camping), but our nights were quiet, very comfortable, and relaxing. We stayed four nights and we will definitely return next year. Thank you Pointe West!
Stayed 1 night in Jul 2023
Response from Steve on Jul 31, 2023
We are glad you enjoyed your stay and appreciate your taking some time out to send in your gracious review.Take care.

10/10 Excellent

Seena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views
Excellent place to stay....just 15 min from downtown Eureka Springs. Beautiful view, nice pool, friendly owners.
Stayed 1 night in Jul 2023
Response from Steve on Jul 31, 2023
Thanks for sharing your review.Glad you enjoyed your stay.

10/10 Excellent

ami, Baton Rouge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful motel! So quaint and everyone so friendly. It is worth staying here for the views alone. The nature everywhere. We only wished we could have stayed longer.
Stayed 2 nights in Jul 2023
Response from Steve on Aug 11, 2023
Thank you so much for your review.We enjoyed visiting with you guys. Maybe we will see you again?Have a safe trip home.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Steve on Jul 29, 2023
Thank you, we appreciate your review.

10/10 Excellent

Justin

Stayed 2 nights in Jul 2023
Response from Steve on Sep 2, 2023
Thank you for your review

10/10 Excellent

Casey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Steve on Jul 13, 2023
Thank you for your review

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hospitality was great. It was a very comfortable stay. My kids loved the pool. I love the fact that kids can play in the pool, and I could sit on the deck and watch them.
Stayed 1 night in Jul 2023
Response from Steve on Jul 8, 2023
Thanks again for choosing Pointe West and sending in your review.We hope to see you again.

10/10 Excellent

Christopher

Travelled with partner
It was amazing. Definitely plan to stay here again!
Stayed 4 nights in Jun 2023
Response from Steve on Jul 6, 2023
Thank you for your review.We are glad you enjoyed your stay.

10/10 Excellent

Kathy

Stayed 3 nights in Jun 2023
Response from Steve on Jul 25, 2023
Thanks for your review

10/10 Excellent

Jerome

Travelled with partner
The well kept “old school” resort property overlooks spectacular Beaver Lake.
Stayed 2 nights in Jul 2023
Response from Steve on Jul 4, 2023
I appreciate your taking a minute to send in your review.. Jule and I really enjoyed visiting with you guys.

10/10 Excellent

Jim

Stayed 1 night in Jun 2023
Response from Steve on Jun 28, 2023
Thank you for haning out with us.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice-could use some 21st century upgrades (ports to charge today’s technology).Overall we had a very nice stay. The scenery is stunning and the staff is excellent. We would stay here again.
Stayed 2 nights in May 2023
Response from Steve on May 31, 2023
Thanks for your review.We are working on more charging ports..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Steve on May 16, 2023
Thank you for your review.

10/10 Excellent

Denae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Steve on Apr 17, 2023
Thank you for your review.

10/10 Excellent

Billianna, Oak Grove

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to have a relaxing stay staff is super friendly views are amazing
Stayed 1 night in Apr 2023
Response from Steve on Apr 4, 2023
Thanks for your review.It was great chatting with you.

10/10 Excellent

Cody

Travelled with family
Liked: Staff & service, property conditions & facilities
Exceptionally clean, amazing views, and fantastic accommodations!
Stayed 5 nights in Mar 2023
Response from Steve on Mar 19, 2023
Thank you for your review.Come and hang out with us again.Safe travels,Steve

10/10 Excellent

Verified traveller

Couples getaway
We had an amazing stay! Can’t wait to go back!
Stayed 1 night in Mar 2023
Response from steve on Mar 7, 2023
Thanks for your kind review.We hope to see you soon.