Room, 1 King Bed with Sofa bed, Jetted Tub (Kitchenette) | Jetted tub

Reviews of Hotel O Eureka Springs - Christ Of Ozark Area

2 out of 5
Hotel O Eureka Springs - Christ Of Ozark Area
3169 E Van Buren, Eureka Springs, AR

Reviews

7.0

Good

Rating 10 - Excellent. 136 out of 457 reviews" "
Rating 8 - Good. 123 out of 457 reviews" "
Rating 6 - Okay. 83 out of 457 reviews" "
Rating 4 - Poor. 54 out of 457 reviews" "
Rating 2 - Terrible. 61 out of 457 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have given 5 stars but office was locked and had to call for check in. There were no phones in the rooms and they only served breakfast on the weekends.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Great value and decent quality rooms. Had no complaints whatsoever. Would recommend staying here to anyone
Stayed 3 nights in May 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was very helpful when I asked him about churches in the area .. he had information for me. The rooms were clean. I loved the heart-shaped jacuzzi. I would definitely return to this hotel. Cheri
Stayed 6 nights in May 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel can’t complain at all
Stayed 1 night in May 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

dana

Liked: Cleanliness, staff & service
Bed was a king and was no good
Stayed 4 nights in Mar 2024
Response from Joey on May 20, 2024
Hi, Dana! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and accommodation's.
Stayed 1 night in Mar 2024
Response from Joey on May 20, 2024
Hi, Tracy! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Joey.

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good option for the value. We enjoyed our stay and will book them again in the future.
Stayed 1 night in Mar 2024
Response from Joey on May 20, 2024
Hi, Larissa! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Joey

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay.
Stayed 2 nights in Mar 2024
Response from Joey on May 20, 2024
Hi, Amber! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really good time and definitely worth the money.
Stayed 2 nights in Feb 2024
Response from Dewi on May 20, 2024
Hey, Monica! We really love hearing from you. Happy to hear that you have enjoyed our services. Thanks for being with us. Waiting to host you soon:) Regards, Dewi

10/10 Excellent

Tyler

Stayed 1 night in Feb 2024
Response from Joey on May 20, 2024
Hi, Tyler! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no cups in the room for coffee but it happens over site other i would recommend it to anyone looking for a affordable room
Stayed 1 night in Feb 2024
Response from Joey on May 20, 2024
Hi, Rebecca! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joe is very nice, affordable and quiet place to stay!
Stayed 2 nights in Feb 2024
Response from Noah on May 20, 2024
Thank you for rating us with such awesome words, Autumn! We will strive to keep up with your expectations always. Regards, Noah

8/10 Good

Denise

Stayed 7 nights in Feb 2024
Response from Tim on May 20, 2024
Hi, Denise! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness
Place was dirty and our door, toilet was broken and no ice no breakfast, place was awful
Stayed 3 nights in Feb 2024
Response from Ammy on May 2, 2024
Hi, Lori! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was a wonderful experience
Stayed 2 nights in Feb 2024
Response from Ammy on May 2, 2024
Hi, James! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Monny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ammy on May 2, 2024
We appreciate your positive rating, Monny! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beats nothing
Beats nothing
Stayed 1 night in Dec 2023
Response from Ammy on May 2, 2024
Hi, William! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Ammy on May 2, 2024
Thanks for the positive rating, Stephen! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ammy on May 2, 2024
Glad to see that you have rated us positively, Troy! Do give us more chances to delight you in the future. Regards, Noah.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay was quite and peaceful
Stayed 1 night in Dec 2023

6/10 Okay

Donald

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Ammy on May 4, 2024
Hi, Donald! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Renovated hotel. Clean. Good bed. Friendly staff. Nice price for the room.
Stayed 1 night in Dec 2023
Response from Ammy on May 6, 2024
Hi, Joe! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

6/10 Okay

Faith

Travelled with partner
Liked: Staff & service
We mostly enjoyed our stay. The managers were very accommodating, and went above expected when our car battery died and needed a jump.Thank you. We loved the tub, and having a balcony, however the doorway to the balcony was nearly falling off and door kept getting jammed. The jacuzzi was very clean,however the area around it was covered in a bunch of dead flys and ladybugs. The floor in the bathroom was dirty. The area is nice but the property needs some upkeep. Also, no breakfast as stated online, poor coffee and cold coffee the next day. The ice machine was also broken.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute delight
Susan! It was an absolute pleasure to meet you. She was a very accomodating lady and absolutely beautiful. The rooms are well maintained and clean.
Stayed 1 night in Nov 2023

8/10 Good

Wiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Disliked: Staff & service
The breakfast was disappointing. They need to add the word continental in front of breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Montana

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Get Away!
First time staying here. The walls are thin, our neighbors were incredibly loud. At times they were so loud I thought they were in our room. The breakfast area was not very big and could not accommodate more than 5 people at a time. The rooms were clean, and no bugs were found. The mattresses were not very comfortable, but nothing that 4 ibuprofen wouldn't fix. Overall, it served its purpose.
Stayed 3 nights in Oct 2023

10/10 Excellent

Craig

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Steffany An George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Barbara on Dec 5, 2023
Pleased to hear your kind words of gratitude, George! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 Okay

Lynette

Liked: Staff & service
Disliked: Cleanliness
Not recommended
Everything was great until we got into the room… I’m sorry, but your hotel has roaches… and I don’t know anybody that’s a fan of roaches… Besides, finding a few of them… And getting our stuff off the ground, where we wouldn’t take any home with us… And breakfast, which was very late because they had too many extension cords plugged up to the toaster, microwave and stuff… Power blew…. Besides that it was just all right.
Stayed 1 night in Oct 2023
Response from Noah on Dec 5, 2023
Hi, Lynette! This is certainly not something we would like our guests to experience, We will surely take corrective action in order to resolve this and to avoid such hassle in the future. Regards, Noah

4/10 Poor

Ariel

Disliked: Cleanliness, property conditions & facilities, room comfort
Plan ahead enough so you never have to stay here!
They asked me to write a review so I’ll tell you why I’d never ever stay there again. This place is soo old, nothing and I mean nothing has been updated/renovated. We stayed in a “romantic” suite bc that’s all that was available. Not sure how or why they call it romantic, there are 4 of those rooms and they are on the inside of the hotel above the lobby which is so weird, every time you come in/out there is someone staring at you. They had jacuzzi tubs but we did not use ours bc looking at everything else being old and run down I can’t imagine why kind of bacteria is lurking in those jets. The sink for the bathroom is located outside and around from the bathroom near the bed which was so weird. Also the entire room is carpet including right next to the jacuzzi, so gross. Wood is broken along the base of jacuzzi and tile/grout is cracked. I couldn’t stop sneezing all weekend, no telling how dirty the carpet really is. The wallpaper in the bathroom is peeling and the walls stained, the bath towels are so small you can’t even wrap it around your body. My husband opened the drawer in his nightstand and found a dead cockroach inside. My drawer was broken and coming apart. All the other drawers I saw had roach bait along the side in the back corners. Writing this gives me the heebeegeebees again. There was nowhere to charge your phone, I had to unplug a light just to charge it. Also the place is owner by an Indian family that I think lives in the same building but they were always
Stayed 2 nights in Oct 2023
Response from Charles on Dec 5, 2023
Sincere apologies, Ariel! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Charles

10/10 Excellent

Philana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Jacuzzi Suite
Jacuzzi was fantastic! Bed was comfortable and everything was clean. There was a lot of nouse around our room from the laundry next door but nothing too bad. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Dewi on Dec 5, 2023
That is great to hear, Philana! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found dirty socks beside the nightstand. There wasn’t a shower curtain liner and the cloth one they had was way to long so it was under your feet. Room 112 has bed bugs. The neighbors dog was barking all the time. The breakfast had to be eaten in the check in area with limited seating, no taking the food (my bagel was molded) back to your room. The staff were ok but the hotel needs a lot of work.
Stayed 2 nights in Oct 2023
Response from Noah on Dec 5, 2023
Sorry to hear this, Tracy! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again, and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
It was Good and Comfortable.
Stayed 1 night in Oct 2023
Response from Charles on Dec 5, 2023
Hi Ingrid! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for allowing us to make the services even better by sharing your feedback. Regards, Charles

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
It was amazing
Stayed 2 nights in Sep 2023
Response from Charles on Dec 5, 2023
Pleased to hear your kind words of gratitude, Shannon! We are going to do our best to never fail to impress you every time. Regards, Charles

2/10 Terrible

Marvin

Disliked: Staff & service, property conditions & facilities, room comfort
Beds were very old and uncomfortable rooms were clean. lady at counter barely said anything. Room smelled and very dated. Would not recommend at all
Stayed 1 night in Oct 2023
Response from Dewi on Dec 5, 2023
Never meant to disappoint you, Marvin! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed here before and the rooms are older so we don’t expect perfection but we got up to ants everywhere the day we checked out and after showing the front desk all they said was thank you for telling us.
Stayed 1 night in Oct 2023

4/10 Poor

Kelly

Stayed 1 night in Oct 2023

6/10 Okay

Martha

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Looks can be deceiving
When traveling to Eureka, many of the hotels are a lot older and it's likely they are all in this condition, but here is my review for this hotel. On the outside it is clean and well maintained. Our room was a suite with a jacuzzi on the 3rd floor. When in the jacuzzi my husband noticed something came out of the jets...I convinced him it was just lent. While sitting there, the floor popped a couple of times and I could just imagine falling 3 floors and landing in someones room - without a stitch of clothing. We abandoned that idea got out. The floor from the jacuzzi slanted, actually the entire room did. My husband rolled to me all night, from the slant of the room. The flooring in the bathroom may have had mold under the linoleum floor. There wasnt a plastic liner for the shower, which is probably the reason for the mold. The living area didn't have electrical outlet covers and the base on the cabinet had water damage - which is directly in front of the bathroom. There was an extra blanket for the pull out couch, it had a hole in it. The top landing had a joist that wasn't even attached to the beam, it had come unscrewed at some point. Needless to say, it was a great disappointment in the condition of the place. It does look clean from the outside, but it definitely use some upgrades and overhauls!
Stayed 2 nights in Oct 2023
Response from Joey on Dec 5, 2023
Thank you for sharing your views with us! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, beds were very hard with thin blankets. Lots of hot water for showering, and hot coffee and continental breakfast in the morning.
Stayed 1 night in Oct 2023
Response from Tim on Dec 5, 2023
Hi, Jared! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Tim on Dec 5, 2023
Hi, Johnatha! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

6/10 Okay

Cynthia

Stayed 1 night in Oct 2023
Response from Rosy on Dec 5, 2023
Thank you so much for the positive rating, Cynthia! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

4/10 Poor

Verified traveller

Disliked: Staff & service
Try another hotel
Contacting the hotel is difficult; before I could enter the entire reference number the system cut in saying the number was wrong and it hung up --4 times. Given a maid service/do not disturb door card when checking in we asked for maid service on the second & third days. The result was no service and the card was turned around. Finally on the fourth day we had service. The soap bars will only last one day & no tissues or phones provided. The place was clean.
Stayed 6 nights in Oct 2023
Response from Maria on Dec 5, 2023
Hi! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees (I think they may be the owners) we’re extremely friendly. When I had locked myself out of the room after office hours, the staff was so friendly and didn’t seem to be bothered. Very quaint little hotel, I would stay here next time I’m in the area.
Stayed 1 night in Oct 2023
Response from Maria on Dec 5, 2023
Pleased to hear your kind words of gratitude, Veronica! We are going to do our best to never fail to impress you every time. Regards, Maria

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
we stayed only one night, and it was very pleasant.
Stayed 1 night in Sep 2023
Response from Maria on Dec 5, 2023
Thank you for your appreciation, Adriana! We hope to give you consistent service every time. Regards, Maria

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the attractions
Stayed 3 nights in Oct 2023
Response from Dewi on Dec 5, 2023
Thank you for sharing your seamless experience, Jeffrey! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Es trip
Wasnt very many towels in room , remote was hard to figure out . Was kinda pricey for what you got ! But i have had worse for same money .... my rokm was around back , very steep slope getting in and out . 4 door dually wouldnt make it
Stayed 1 night in Oct 2023
Response from Ava on Oct 17, 2023
Hi, Guest! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023