Thank you so much for the review! We hope to see you again soon!

Hi Georgina, thank you so much for the feedback! We're glad you enjoyed your stay for the most part. If you can, please let us know how we can be better to earn 5 stars from you. We hope we have the chance to host you again in the future!

Thank you very much and we are very glad that we could be a comfy place to land!

Thanks Nyx for the kind review. We care a lot about making sure our staff have a great experience, so our guests can too!

Hi Catherine! We're delighted to hear you enjoyed your experience with us! Thank you immensely for the positive feedback and please come back any time!

Thanks for staying with us!

Thanks for staying with us Brandy! We are glad you had a great time, and we appreciate the patience as we went through training new staff :)!

Hi Amy, thanks for staying with us and for providing a through review! Those are always appreciated. She's an old house, and we do our best to keep her comfy though sometimes the layout can be funky. We are doing a hostel redesign this winter to update and refresh, so come back again in the Spring as see the changes we've made! Also, you are 100% welcome to leave your bedding in your room, but it's a nice gesture to staff if you want to strip it. Community lodging always appreciates those little moments.

Hi Dagan, we're sorry you feel that way. You were not solely kicked out because you had pizza and beer cans in the room. You broke multiple basic rules, such as hopping over our fence twice after our common areas were closed, which is a security risk to both guests and staff staying here. You also urinated outside of our property even though there was a restroom next to your room.

Thank you, Taylor!

So glad you had a wonderful time! And thanks for the lovely review.

Hi David, sorry it wasn't what you expected. We do have working lights in all of our guest rooms, it seems like you weren't able to find the light switch. As for the AC, it is an old house so AC is not installed however, we do provide fans for guest rooms. We do have a layout of the hostel in our listing so people know about any stairs or such and can try to get a room on the ground floor if they prefer.

Thanks for staying with us Priscilla! Glad you ha a wonderful time!

Hi William, we're sorry that this wasn't quite up to standards. Can you let us know any more feedback to help us improve? We take feedback extremely seriously and love to improve!

Thanks so much for your kind words about our staff Molly! We take pride in our vibe and having the best people. Thanks again for the heads up on the light bulbs, we'll get on it!

Hi Sarah, we're sorry that this wasn't quite up to standards. Can you let us know any more feedback to help us improve? We take feedback extremely seriously and love to improve!

Thank you so much Dawson! It was a pleasure having you here, safe travels :D

Thanks for staying with us, James!

Thanks so much for staying with us Cecelia! Come back again anytime.

Thanks so much!

Glad you enjoyed your stay!

Thanks very much Patricia and Louis! Come back anytime!

Thanks very much David! We are so glad we could be your first hostel experience, and hope you keep trying them out! Come back anytime.

Thanks so much for the kind review and your stay Robert! Come back anytime.

Thanks so much and glad you stayed Robert. Come back anytime.

Unfortunately, Spencer's behavior that took place outside of the Hostel towards one of the work-traders was what warranted his removal. Beyond he's behavior was vulgar and obscene language being used along with threats.

Thanks so much for coming to stay with us Mark! Really glad you had such a lovely time!

Thanks Mark! Yes these houses are both over 100 years old respectively, and as new owners, we are working hard to revamp them! We have big plans this coming winter to renovate more, but we've been so busy this summer we haven't been able to have the space! We hope you come back and see our improvements next year!

Thanks so much Laura! Come back and stay anytime.

Hi Yu! We're sorry that you were unaware of the policy, but it is written on our Expedia listings, in the confirmation email, in the pre-arrival email, and on our website. I've doubled checked, and it's on the emails we sent you :). We are a hostel, which means our work traders are the ones who struggle when guests don't follow policies. We enforce the late checkout, because our work traders only have 4 hours to clean a 31 bed hostel, and any late start they get directly impacts our ability to welcome other guests. We thank you for your patience. Next time, we encourage you review the policies and communications and we would be happy to welcome you back any time :D!

Glad you enjoyed your stay with us Jean! Yes, this is the heart of hippiedom and art here in Eugene, and we take pride in that. :) We hoped you enjoyed the art all over the hostel made by many members of our local community! We hope you come back anytime!

Hi Adam, Thanks for the feedback. As we mentioned when you arrived, we are working through a change of management at the moment, and will be addressing all of these issues moving forward. Please note, as per our policies, we do not offer early checkout before 7am for this exact reason. You threw the key through a guest window, rather than the office window. This disturbed our other guests that morning. We also have no way of refunding you the key deposit without your credit card information, which until this past week we didn't have a system to store, so please feel free to call back to get your key deposit done over the phone. To help avoid these issues in the future, we will be instituting a key drop shortly to ensure this process is much simpler in the future. Thanks again for the feedback, as key pieces of it like the key situation allow us to improve through instituting a key drop box and credit card storage for remote deposit return. We hope you made your flight safely and soundly! Best, The Eugene Whiteaker Hostel Team

Thanks for the nice review Casey :)!

I'm very sorry for your experience, but grateful for the review. I couldn't agree more. I've addressed with them, but Sugertop Buddery seem to be the type of hipsters you can't reason with. They may be able to appreciate a review like this, however.

Thanks you. Glad you had a great stay!

Thanks for staying!

Thanks for staying!

Thanks so much for the kind review! Glad we could help. Cheers, Mac

Hey Paul, It sounds like you had a decent experience but maybe expected a hotel. I'm glad that it was clean, and I do remember doing our best to be accommodating. It's unfortunate that even after having a great experience with me, being checked in early, and having a clean facility and sleeping quarters that we still only rated a 6. That a "D", which is near failing. Is that really your experience? If so, can you please offer some suggestions regarding my need for improvement. I won't stay in business long if that is a typical guests experience. Thanks for the help. Cheers, Mac

Thanks for staying!

Thanks for staying. Wish it was worth a five. Next time!

Thanks for the great review John!

Great! Thanks for the excellent review. I hope you come back to stay again.

Thank you very much! I"m glad you had a good experience. Hopefully we'll see you again.

We're glad that you had a good stay and that Isaac was accommodating, but very surprised that the bedding wasn't acceptable. It didn't appear that you had used them at all. We ask people not to bring in their own bedding, and not to put gear on the beds for that very reason. It can stain the top blanket(which are super nice, but susceptible to stains). The branches you mentioned are part of a Royal Blue Cedar tree that's been trained to drape along the eves of the house. It makes a great curtain surrounding the porch. We get lot's of comments. Thanks again for staying. I will do my best to address the flaws you pointed out. Hopefully it won't occur again. Cheers

So sweet! Thanks for staying...

Thank you!

Thanks for staying!

Not sure how to respond to this. Sorry you weren't able to stay.