Hotel Comtes d'Urgell

3.0 star property
Comfortable hotel, walk to Caldea Spa

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Comtes d'Urgell

Photo gallery for Hotel Comtes d'Urgell

Casino
Exterior
Double Room
Daily buffet breakfast (EUR 10 per person)
Reception

Overview of Hotel Comtes d'Urgell

Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Av. De Les Escoles, 29, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Popular LocationCaldea Spa4 min walk
  • Popular LocationAndorra Massage15 min walk
  • Popular LocationPyrenees Andorra Shopping Centre19 min walk
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Room options

Double Room (Interior)

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room (2 adults + 1 child)

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room (2 adults + 2 children)

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

Quadruple Room

Highlights

Heating
Free cribs/infant beds
HDTV
Shower/tub combination
Deep soaking bathtub
Private bathroom
Desk
Laptop workspace
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the area

Les Escaldes

Located in Escaldes-Engordany, Hotel Comtes d'Urgell is in the mountains and in a national park. Caldea Spa and La Nou Lake Trail are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Golf Vall d'Ordino and Pitch & Putt El Torrent. Looking to enjoy an event or a game while in town? See what's happening at Estadi Comunal de Aixovall or Devk-Arena. Spend some time exploring the area's activities, including hot springs and skiing.

What's nearby

  • Caldea Spa - 4 min walk
  • Andorra Massage - 15 min walk
  • Pyrenees Andorra Shopping Centre - 19 min walk
  • Church of Saint Stephen - 3 min drive
  • Casa de la Vall - 3 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 169 min drive

Restaurants

  • siam shiki - 6 min walk
  • L'informal - 7 min walk
  • La Tagliatella Escaldes - Engordany. Andorra - 6 min walk
  • Cal Forest - 6 min walk
  • Jaleo - 4 min walk

About this property

Hotel Comtes d'Urgell

Hotel in the mountains
Near Caldea Spa and Pyrenees Andorra Shopping Centre, Hotel Comtes d'Urgell provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a vending machine, and luggage storage
  • A billiards/pool table, a 24-hour front desk, and a front-desk safe
  • Smoke-free premises, tour/ticket assistance, and an elevator
Room features
All 165 rooms have comforts such as laptop-friendly workspaces, in addition to amenities like safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and shampoo
  • Wardrobes/closets, free infant beds, and heating

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Buffet

Things to do

  • Billiards/pool table
  • Ski passes
  • Ski storage

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 18 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Comtes d'Urgell
Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Escaldes-Engordany
Kyriad Andorre Hotel Escaldes-Engordany
Kyriad Andorre Hotel
Kyriad Andorre Escaldes-Engordany
Kyriad Andorre
Kyriad Andorre
Hotel Comptes d'Urgell
Hotel Comtes d'Urgell Hotel
Hotel Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Hotel Escaldes-Engordany

Frequently asked questions

Is Hotel Comtes d'Urgell pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Comtes d'Urgell?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Comtes d'Urgell?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Comtes d'Urgell located?

Situated in a national park, this hotel is within a 5-minute walk of Escaldes-Engordany Arts Centre (CAEE) and Caldea Spa. Carmen Thyssen Museum and Perfume Museum are also within 10 minutes.

Hotel Comtes d'Urgell Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 231 reviews" "
Rating 8 - Good. 91 out of 231 reviews" "
Rating 6 - Okay. 71 out of 231 reviews" "
Rating 4 - Poor. 24 out of 231 reviews" "
Rating 2 - Terrible. 17 out of 231 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

BOIAN

Good breakfast.
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel. Rooms cramped and noisy. Bathroom very small and shower constantly blocked. No Wi-Fi in room available. Parking very hard to find nearby and expensive. Avoid!

6/10 Okay

Katherine, Grapevine, TX

The hotel was a great price for the location. Other hotels in the same area were quite expensive. The hotel could use some updating. The photos online showed a more modern look, but this was not the case. Also the hotel said it has 'free wifi' and it's only in the lobby. This made the lobby very crowded at times. With today's technology I was suprised at the slow connection.

10/10 Excellent

David & Kathy D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Caldera spa and shops
This is a lovely large hotel with very helpful and friendly staff. The only thing we found quite surprising was that the shower rose had to be hand held as there was no high fitting above the standard mixer but this didn't pose a problem for us.

10/10 Excellent

hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good inside parking t a good rate at time of we paid 14 euro.a good breakfast and evening meals. we had a very nice stay for october

8/10 Good

Verified traveller

Liked: Cleanliness
Decent hotel in a good location
The rooms are OK but the lobby is very nice so a lot of people seem to hang out there. The only complaint would be that the internet was slow and spotty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

John, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant
First evening: Buffet - very good Second evening: A pretty ordinary menu

6/10 Okay

RONNY YASER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto .
Stayed 1 night in Apr 2024