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Reviews of Best Western Desert Oasis

2.5 out of 5
Best Western Desert Oasis
I-10 Exit 1 S Frontage Road, Ehrenberg, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1002 reviews" "
Rating 8 - Good. 336 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 78 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle, Edmonds

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from DESERT OASIS on Apr 30, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easily accessible off the I10
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 29, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Ben

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 29, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

Angela

Travelled with partner
Liked: Staff & service
I felt it was clean for the age of the building, but very upset when I seen a cockroach running across the floor near the bed. After that, I couldn't sleep and refused to walk barefoot.
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Apr 22, 2024
Thank you for taking the time to review our hotel on your recent stay of 3-2-2024. We appreciate your feedback.

10/10 Excellent

Kay

Stayed 1 night in Apr 2024

8/10 Good

Nicholas, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You need more handicap available rooms.
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 22, 2024
Thank you for taking the time to review our hotel on your recent stay.We appreciate your feedback.

8/10 Good

Donna, Ventura

Liked: Cleanliness, staff & service
Convenient for Tesla charging, it’s next door! Good for the value but with just a few room fixes (curtain fraying/hem undone, peeling paint in the bathroom) would turn our room from untidy to inviting (resulting in another star). Breakfast had everything we needed. The nice lady serving up waffles made our day.
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 22, 2024
Thank you for taking the time to review our hotel on your recent stay.We appreciate your feedback.

10/10 Excellent

Greg M., visalia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 22, 2024
Thank you for taking the time to review our hotel on your recent stay.We appreciate your feedback.

10/10 Excellent

ALANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was friendly and helpful. Location was easy and convenient and the continental breakfast was good
Stayed 1 night in Apr 2024
Response from DESERT OASIS on Apr 22, 2024
Thank you for taking the time to review our hotel on your recent stay.We appreciate your feedback.

10/10 Excellent

Lora

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
The staff were very friendly. Clean rooms.
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Apr 5, 2024
Thank you for taking the time to review our hotel on your recent stay.

2/10 Terrible

David

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Staff was extremely rude.
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Apr 5, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Todd, Prescott

Stayed 1 night in Mar 2024
Response from DESERT OASIS on Apr 5, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On my way! Best Hotel on my route!
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 26, 2024
Thank you for taking the time to review our hotel on your recent stay

10/10 Excellent

Leonides

Travelled with partner
It’s nice quiet and simple
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 26, 2024
Thank you for taking the time to review our hotel on your recent stay

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfortable and the lady who was making waffles in the breakfast area was super nice
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 26, 2024
Thank you for taking the time to review our hotel on your recent stay

2/10 Terrible

JANEDOE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 13, 2024
Dear Edward Vargas , This hotel will not rent a room to an individual who resides within a twenty-five (25) mile radius of the hotel. Please contact the hotel if you have any questions concerning this policy. You reside in Ehrenberg Az. where our hotel is located. You received email advising of local renting policy and still showed up to try to check into our hotel when our hotel policies where emailed and sent to you at the time of making your reservation through the third party.Thank you,

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was themed very appropriately. The staff was helpful. The room was clean.
Stayed 1 night in Mar 2024
Response from DESERT OASIS on Mar 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
I was satisfied, it was clean and tidy. Good breakfast
Stayed 2 nights in Mar 2024
Response from DESERT OASIS on Mar 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
As noted above
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Mar 2, 2024
Thank you for taking the time to review our hotel on your recent stay. We hope to see you back soon.

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
The bed killed my back.
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Mar 2, 2024
Thank you for taking the time to review our hotel on your recent stay. We hope to see you back soon.

8/10 Good

Michael, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service
Ok, stay, staff was good, could use an elevator and new carpet in the rooms
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Mar 2, 2024
Thank you for taking the time to review our hotel on your recent stay. We hope to see you back soon.

10/10 Excellent

Debi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stop for the dogs. You can take a hike right from the back door.
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 20, 2024
Thank you for taking the time to review our hotel on your recent stay at our property. We hope to see you back soon.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was really nice.
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 20, 2024
Thank you for taking the time to review our hotel on your recent stay at our property. We hope to see you back soon.

6/10 Okay

Alan

Stayed 1 night in Feb 2024
Response from DESERT OASIS on Mar 26, 2024
Thank you for taking the time to review our hotel on your recent stay

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The most kind and pleasant registration attendant i have ever had the pleasure of meeting
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 20, 2024
Thank you for taking the time to review our hotel on your recent stay at our property. We hope to see you back soon.

2/10 Terrible

Arianne

Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and wonderful breakfast!
Nice hotel. Wall type HVAC very loud, not good for peaceful sleep. Bed a bit had on my back as well. Hotel and room clean and neat. Free breakfast really good with many options. I only took a star because of the ac unit noise, but still recommend this Best Western.
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

Ann, RIENZI

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Mike

Travelled with partner
Great clean hotel
Stayed 1 night in Feb 2024
Response from DESERT OASIS on Feb 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

6/10 Okay

Cerise

Travelled with family
Disliked: Property conditions & facilities, room comfort
The good and the worst
The staff was friendly. Felt safe. The room was decently clean. Great free breakfast! The room was a bit run down …grout missing from the floors and not very updated, etc. We were on the second floor and the floors made horrible sounds every step we took. The beds EXTREMELY uncomfy. Even my husband who frequents hotels for work said the WORST beds hes ever slept in in a hotel. Got some of the worst sleep of our lives. Thankfully we only had to stay one night.
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Feb 13, 2024
Thank you for taking the time to review our hotel on your recent stay.

6/10 Okay

Robert W, Rialto

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The complimentary breakfast was great. We were put in an upstairs room and there was no elevator. We might have had trouble climbing stairs. The TV did not work well. The TV itself had the incorrect time of day and the programs available were set to that incorrect time. (At 8:00 p.m. the TV said 11:00 a.m. and had that set of programs available. The maintenance person sent to us did not understand English so we could not communicate well. The door would not latch unless forced, and the bathtub did not drain well.
Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Feb 8, 2024
Thank you for taking the time to review our hotel on your recent stay with us.

4/10 Poor

Verified traveller

Poor value
The hotel is very over-priced and nothing special with its worn condition so if you can continue to a less remote location, keep going. Reception lacks personality and, although the facility is clean, the walls are thin and the semi-truck and adjoining gas station/fast food traffic never cease. One management call to control kids overhead was futile so thumping on the ceiling finally made the point; this aggravation coupled with night noise from the pool made for a less than relaxing stay. A request for a second night stay refund was refused despite adverse conditions because notice was not provided 24hrs. in advance. So make sure your spidey senses or crystal ball are working so you can see what you don't know before you make reservations for multiple nights or just save yourself the grief and move along elsewhere.
Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Jan 30, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

DaveLinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartzite
Clean and staff was great
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 30, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

Gil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Jan 30, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from DESERT OASIS on Feb 8, 2024
Thank you for taking the time to review our hotel on your recent stay with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

6/10 Okay

Eric, SAN BERNARDINO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay would have been much better had my reservations been fulfilled. I had a group of 5 friends with two rooms. One room had a King size bed and the other was supposed to have two Queens. Unfortunately, the room with two queens was changed to one King bed for three large people. Needless, to say, we where not happy and got very little sleep. The continental breakfast was the only highlight of the stay.
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was paper thin walls so we could clearly hear people in other rooms
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Daniel and Kathy

Travelled with family
Liked: Amenities
Clean and very comfortable
Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

6/10 Okay

Linda

Travelled with partner
No place for a good evening meal.
Stayed 3 nights in Jan 2024
Response from DESERT OASIS on Jan 24, 2024
Thank you for taking the time to review our hotel on your recent stay.

10/10 Excellent

Catherine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good , what i didn't like was the room's floor had alot of grit on it wasn't properly cleaned.
Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Jan 17, 2024
Thank you for taking the time to review our hotel on your recent stay.

2/10 Terrible

Mel, spring valley

Stayed 2 nights in Jan 2024
Response from DESERT OASIS on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay.

6/10 Okay

Michael

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thank you for taking the time to review our hotel on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay.

2/10 Terrible

Bryan

Travelled with family
Disliked: Amenities
When I checked in they asked if I had a pet of course I did I showed the add showing two queen beds pet friendly. They said only room available was one king bed for pet friendly which was not good for my family but okay. They could not make the change due to third party reservation, so we where without a room when I tried to call Travelocity customer service there was no answer so we had to endure a long drive home and cut our trip short. Customer service was not good at both the hotel and Travelocity
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay. Any booking errors please reach out to booking agency that you used to booked the room. Hotel is not responsible for any booking errors for any reservations that are not booked directly through the hotel or BW booking website.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Considering it was next to freeway, I was pleasantly surprised of how quiet it was. Plus it was next to Flying J's so there were amenities close by. Front desk was courteous and helpful. Everything was friendly and clean.
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay.

2/10 Terrible

Elizabeth, Las Vegas

Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay.

8/10 Good

salvador

Stayed 1 night in Jan 2024
Response from DESERT OASIS on Feb 8, 2024
Thank you for taking the time to review our hotel on your recent stay with us.

10/10 Excellent

Brittney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Clean. Would stay here again
Stayed 1 night in Jan 2024
Response from DESERT OASIS on Jan 16, 2024
Thank you for taking the time to review our hotel on your recent stay.