My most recent experience was average. I recently stayed at this hotel from 04/05/24 to 04/07/24. I arrived at 1:47am(keep in mind at 3:00pm I told the staff I wouldn’t be there until after 1am) they said they will note it under my reservation. This woman gave my husband so much attitude, but when she seen my husband not budging quickly began to check him in. When go to our room and it was nice clean, stocked with plates and living products for your family. It was very much like an apartment set up. Nonetheless wake up go for breakfast and I mean my appetite was gone. Eggs was runny(very) the turkey sausages looked like it had been sitting for atleast 5 days (just out) no vitamin D milk, all the cereal was basically gone(went to breakfast at 8:20am) I guess a hour after serving a lot can be eating. I mean i ate breakfast outside of this hotel. Upon returning from the Crayola experience celebrating my 2 year old birthday my room was still a mess. I asked before I left for my room to be cleaned, left for 3 in a half hours still not done. Called downstairs asked for it to be done 2 hours later went downstairs by then my 2 year old was napping and now have to be be removed, because they were finally ready to clean the room. Ok now the receptionist was rude night and morning person. Went out to grab some food came back, napped grabbed dinner and both restaurants the people was rude. This place is just full of rude, unhappy people. I won’t be returning.