2/10 Terrible
Trinity
May 10, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! Having stayed in this rundown, moderately clean motel before (I have a kid at WashColl), I called ahead to say I’d be checking in at 11:30pm (driving from afar to move kid out in am) and to please make sure I was in a clean room with extra blankets. When I arrived there were maybe 3 other cars in the parking lot, so the motel was presumably quite empty. The room I was given was ‘clean’ but as gross and run down as to be expected. At about 1:30am I awoke to the sound of water dripping loudly in the room. I discovered a leak in the ceiling mostly shielded by the drapes. The ceiling stain was about 8 inches in diameter was black and moldy and rotted and quarter size drops were coming in from the rain outside. So this was an ongoing problem. It would take quite some time and neglect to create a problem of that size. I called down and asked to be moved. The nice young man at the front desk was apologetic and accommodating, getting me a room down the hall. I packed up and moved and tried to go back to bed. In the morning at check out I asked if the hotel would be refunding me or if I needed to contact Expedia. The women scoffed at me and said “we moved your room and you spent the night, so no.” I showed her the picture of the disgusting health hazard of a ceiling and pointed out that I didn’t have a lot of options at 2 in the morning. She could not have cared less. Please don’t ever make the mistake of staying here. It’s beyond foul.
Trinity
Stayed 1 night in May 2024